BB&T Insurance Services

  insurance.bbt.com
  insurance.bbt.com

BB&T Insurance Services Reviews

Updated August 27, 2014
Updated August 27, 2014
21 Reviews
3.2
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Wes Dasher
13 Ratings

Employee Reviews

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  1.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T Insurance Services

    Pros

    great work environment . great co workers.

    Cons

    Little Advancement Opportunities. would be good if the company provided more career advancement.

    Recommends
    Approves of CEO
  2.  

    Nice Benefits but huge workload.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T Insurance Services full-time (more than 8 years)

    Pros

    Vacation and Paid Time Off is better than any where I have ever worked. Provide Medical, contributing 401k, Life Insurance, w/ dental and vision at a small additional cost.

    Cons

    Workload is overwhelming and promotions can be lacking.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Consider the Hypocrisy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Customer Service Representative in Greensboro, NC
    Current Employee - Insurance Customer Service Representative in Greensboro, NC

    I have been working at BB&T Insurance Services full-time (more than 3 years)

    Pros

    average benefits and pay
    they have some community involvement program

    Cons

    Complete lack of any meaningful raise even for employees with the higher review scores.
    Very political work environment
    in the most profitable division of the company the senior manager removed all bonuses for everyone beneath himself.
    no real promotion potential, all senior positions are hired from outside the organization.
    demanding expectations to sell products in addition to servicing accounts but refusal to pay commission
    refusal to pay commission for leads that generate sales
    expectation to use extra skills (outside of job description like language or programing) in addition to normal workload with out compensation or adjustment of workload
    extremely poor communication and organization from senior management
    lack of useful tuition reimbursement program
    virtually no investment in employee amenities
    huge executive pay/bonuses/perks
    below average pay for lower level employees
    and worst of all... no real desire by senior management to fix any of it.

    Advice to ManagementAdvice

    You need a reality check. Your plan of employee neglect and abuse that is hidden by the bad economy and high UN-employment will fall apart in short order once the economy improves and the bad moral you foster now will be with you for a long long time. Consider your own internal employee review scores that continue to fall lower and lower... there is a reason for that and it's long past time to address it. Most of all, consider how the greed of the your executives hurts all the employees who are forced into poverty and have to work at least two jobs just so you can make a bigger bonus. You should be ashamed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    The most disorganized and unprofessional company I've worked for to date.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Greensboro, NC
    Current Employee - Customer Service Representative in Greensboro, NC

    I have been working at BB&T Insurance Services full-time (more than 5 years)

    Pros

    The training provided is adequate and they used to offer a few incentives to the employees that helped with the morale. The health benefits offered are reasonable.

    Cons

    There is no room for growth or better opportunities at all. There is a high turn around rate of the staff in the last 3 years. You are micro-managed in all of the departments. Too many unnecessary changes and no stability. Most of the employees are underpaid and are not compensated for all of the extra work you are required to do. The supervisors hired are not qualified for the position and properly trained on how to manage their team.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    It was a fast-paced, professional work environment. The team works hard to achieve goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Support in Greensboro, NC
    Former Employee - Office Support in Greensboro, NC

    I worked at BB&T Insurance Services as a contractor (less than an year)

    Pros

    The people are great to work with. The hours are good and consistent.

    Cons

    At times, it was too busy to get everything done.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    My time at BB&T was a nightmare!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PERSONAL LINES Customer Service Representative in Greensboro, NC
    Former Employee - PERSONAL LINES Customer Service Representative in Greensboro, NC

    I worked at BB&T Insurance Services full-time (more than 3 years)

    Pros

    The pay is the most I've ever made, but money is not everything---not worth all the stress

    Cons

    You're treated like a kindergartner if you're working the phones. Can't even go pee without someone asking where you been?!

    Advice to ManagementAdvice

    Quit playing favorites! Let your employees breathe for a minute in between calls, take a bathroom break without the 3rd degree. QA rules are ridiculous, lighten up people! Quit worrying about your pockets and worry about your people and how they feel. It should be a democracy not a dictatorship!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    The agency I work in is like family. They believe in faith, family, work - life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant in Chattanooga, TN
    Current Employee - Assistant in Chattanooga, TN

    I have been working at BB&T Insurance Services as a contractor (less than an year)

    Pros

    Great benefits, stellar marketplace reputation

    Cons

    Typical corporate structure; some area of the office can tend to be "catty"

    Advice to ManagementAdvice

    Remain relevant - continue to build online presence

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T Insurance Services

    Pros

    Very good to employees. Friendly environment

    Cons

    Extremely busy and the pay doesn't equal the work.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    This is an excellent place to work, large company, small business mentality!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Insurance Agent
    Current Employee - Business Insurance Agent

    I have been working at BB&T Insurance Services full-time (more than an year)

    Pros

    Pay
    Benefits
    Time Off
    Family Oriented
    Good Management
    The company has a positive outlook during the struggling economy.

    Cons

    Large Company
    High Expectations
    High Sales Goals
    Corporate
    Mandatory Meetings take away from selling.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wilson, NC
    Current Employee - Anonymous Employee in Wilson, NC

    I have been working at BB&T Insurance Services full-time (more than 3 years)

    Pros

    Opportunity to advance with good work

    Cons

    salary less than others in industry

    Recommends
    Neutral Outlook
    Approves of CEO

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