BB&T Reviews

Updated September 11, 2014
Updated September 11, 2014
497 Reviews
3.3
497 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
321 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 25 reviews)

  • They have very good benefits and opportunities for advancement (in 37 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • no room for advancement, sales goals that are met are never appreciated (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company and Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant  in  Winston-Salem, NC
    Current Employee - Accountant in Winston-Salem, NC

    I have been working at BB&T full-time for more than 10 years

    Pros

    BB&T has exceptional benefits, treats their employees well and genuinely cares about giving back to the community.

    Cons

    You typically do a job for 2-ish years before you are appropriately compensated for it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    This is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Service Assistant  in  Reno, NV
    Former Employee - Business Service Assistant in Reno, NV

    I worked at BB&T full-time for more than 3 years

    Pros

    BB&T gives employees excellent training and the company provides great benefits There is always someone to contact to assist employees and customers when needed. I enjoyed my time with the company and would love an opportunity to return.

    Cons

    The company is based on the east coast and opted not to maintain offices in Nevada.

    Advice to ManagementAdvice

    I believe the company could grow and proper in the Nevada market.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    My co-workers were like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Senior Teller  in  Fayetteville, NC
    Former Employee - Certified Senior Teller in Fayetteville, NC

    I worked at BB&T part-time for more than 3 years

    Pros

    My hours were pretty set, and my supervisor was awesome at scheduling. I really enjoyed the clients as well.

    Cons

    Huge emphasis on selling products, and large turnover.

    Advice to ManagementAdvice

    Have a better system for float or fill in tellers.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Great people to work with.

    Cons

    Communication was lacking at times.

  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst
    Current Employee - Credit Analyst

    I have been working at BB&T full-time for more than a year

    Pros

    Solid career advancement, promotions are done mostly internally, very mutually supportive atmosphere, low employee turnover, and fantastic training programs.

    Cons

    Typically lower salaries than other competitive banks.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Too many politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Semi-technical In Nature
    Former Employee - Semi-technical In Nature

    I worked at BB&T full-time for more than 5 years

    Pros

    Better than average benefits. Solid overall company that is not going bankrupt any time soon.

    Cons

    Difficult to move to other departments. Too many games played, once it's determined that you're not happy in your current department. The fraternity boy types are rewarded with managerial jobs, because they all golf and hang out together, or they've found their way into a manager's heart higher up the food chain. If you tell the truth, and it is determined that management is culpable, it will be ignored or you will be ostracized. Great place to be a manager, as long as you're good at the social game, brown-nosing, and politicking (as long as you're aligned with the people that win that game, otherwise you'll eventually be shown the door or be pigeon-holed into a dead-end career). Technology is a bit limited, and they've taken all of their training dollars away, except for "important" resources like developers making their highest visibility tool.

    Advice to ManagementAdvice

    Listen to your employees when they complain, and make real changes. Provide training, or your employees' skill sets will become stagnant. Realize that you have a real problem in some of your departments as it pertains to management. If employees in a given division are complaining about their management, they can't ALL be wrong, can they?

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good & not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Senior Teller
    Current Employee - Certified Senior Teller

    I have been working at BB&T full-time for more than 10 years

    Pros

    The benefits such as medical & eye insurance are great. So are the vacation time & holidays.

    Cons

    The micro-managing & recent employee cuts are nerve-racking. Employee morale is low & client satisfaction seems to be declining. I've been with BB&T for a very long time & have never felt as insecure as I do now. I've seen managers come & go. Wish the one we have now would go.

    Advice to ManagementAdvice

    Managers & customer service people should all pull some teller time. They need to know what we do & go through. They need to show a little more respect & appreciation. They need to decide if they want us to have a sales meeting on Monday morning or get the night deposit bags done before opening.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Coasting along

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Person  in  Raleigh, NC
    Current Employee - IT Person in Raleigh, NC

    I have been working at BB&T full-time for more than 3 years

    Pros

    Benefits The so called Perfect Client Experience philosophy...it just needs to be consistently enforced.

    Cons

    Good ol'e boy system Not what you know but who you know that gets you promoted
    Management still running the bank like a small town bank rather than a progressive regional bank

    Advice to ManagementAdvice

    Listen to the people down below and not your direct reports or those in management to get the real picture. Next time you do a RIF look at the management team and eliminate the dead wood. You are not going to get more done with less working staff. We need some new management who DO have the values and ethics of BB&T. We don't need anymore of those that have experience from other places but not our PCE values.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Rollercoaster ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker
    Current Employee - Branch Banker

    I have been working at BB&T full-time for more than 8 years

    Pros

    Great benefits, attainable goals, work/life balance

    Cons

    Short staffed constantly, productive employees are not recognized for meeting or exceeding goals. Software is outdated and slow. Too much upper management, who are never seen visiting the branches to observe what cutting jobs is doing to the moral of the employees and trust of the customers,

    Advice to ManagementAdvice

    Get out and visit the branches, branches that are meeting and exceeding there goals should not be the ones to take the biggest hits in staffing, you are setting them up to fail. Follow up on the scheduled business calls ML are setting, because they are NOT going on calls. If every ML were doing what they were suppose to we would not be cutting employees because they would be generating revenue! Wake up Management! We aren't having PK, PCE or weekly sales meetings. I know ML's who do absolutely nothing to generate business or loans, their branch bankers do all the work, or they get what walks through the door. Also did you know you have ML's who cant cover for a BB long enough for them to take a lunch? Aren't all employees entitled to get a lunch during a 9 hr day?

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great Company, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at BB&T full-time for more than 3 years

    Pros

    Wonderful benefits, Great Peak health program that helps pay for insurance. Training programs

    Cons

    Working on Saturdays, Management is less than Good. No two branches are the same. Its not easy to advance if you are a woman, Cutbacks and hiring freezes are constantly hurting the teller line which hurts the clients. I work at a very small branch that is used to the same people, but since i have been here we are on our 3rd RB (now BB) lost multiple bodies here that are not replaced. Many branches have been severely hurt by the latest "cut backs". We do not feel important as a team. We used to have Teller appreciation week every year but that has stopped and we are not even recognized anymore. If we are the "FACE" of BB$T then we should be shown that we are cared about. We feel undervalued and overlooked. Morale is down to almost 0%!!

    Advice to ManagementAdvice

    Take a Good look at your Market leaders. They are not doing the job you think they are. They are cutting out early on days they shouldn't, and not going on "sales calls". Instead they are using that time to do personal things.Look at the smaller branches that you are hurting with these cutbacks. The more you cut back the less people are walking in the door. They have lost their trust in us as a company. And bring the goals down to a more realistic number. Smaller branches can not do the same as these larger branches do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for BB&T? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.