BB&T

www.bbt.com

BB&T Reviews

Updated January 27, 2015
Updated January 27, 2015
581 Reviews
3.1
581 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
369 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)


Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    30-Hr Relationship Banker II (Save the World Worker I)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker II
    Former Employee - Relationship Banker II

    I worked at BB&T part-time (more than a year)

    Pros

    Part Time benefits (insurance/401k)
    Decent Pay
    Paid Vacation
    Great co-workers

    Cons

    Sales pushy
    Lack of schedule flexibility
    Time off (weird system of vacation selection)
    Bosses throwing you under the bus
    Having to keep a straight face when you'd really like to tell the person in front of you "YOU overdrew. This is completely YOUR fault!)
    Horribly scripted save the world speech to new "clients"

    Advice to ManagementAdvice

    Not everyone is able to be universal employee. Being a teller requires a certain set of skills that not everyone is equipped with. The idea that no means not right now is completely false; it means no unless I tell you otherwise. REspect your clients and be more clear with your policies. So many "clients" were taken advantage of because of sneek fees and it was usually senior citizens on fixed budgets.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Co-workers & paid federal holidays

    Cons

    Working Saturdays wasn't fun; Paranoia of frequent branch audits from corporate.

    Advice to ManagementAdvice

    The job was great. I'd recommend BB&T for anyone that wants a career in banking. Management really cares about its employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The BB&T Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    There is a healthy amount of work-life balance. There are times when the work load can be demanding, but for the most part if you can manage your own schedule it's easy enough. They have great benefits and culture.

    Cons

    Salaries are lower across the board compared to competitors or cross-industry positions.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    I had a good experience as a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Durham, NC
    Current Employee - Operations in Durham, NC

    I have been working at BB&T as a contractor (more than a year)

    Pros

    The department I worked in had flexibility with hours and working remotely if needed.

    Cons

    It was only a contract job.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great people and atmosphere. Unattainable goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Lauderhill, FL
    Current Employee - Relationship Banker in Lauderhill, FL

    I have been working at BB&T part-time (more than a year)

    Pros

    I really enjoy working in this company. Mainly because while they are a bank and the point of being a banker is sales, they really do try to focus on providing the clients with the best possible form of customer service.
    401k, 2 weeks vacation, paid holidays

    Cons

    Not all clients will have an account to best fulfill their needs... leading to conflicts.
    Branches are understaffed.

    Advice to ManagementAdvice

    While I do understand that the bank spends money on training and guaranteeing customer service, they should stop charging such steep fees. this leads to bad word of mouth and conflicts in branches.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Going down the tubes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker III in Charlottesville, VA
    Current Employee - Branch Banker III in Charlottesville, VA

    I have been working at BB&T part-time (more than 3 years)

    Pros

    Great people work in the branches, full benefits at 20 hrs/week, most clients are sweethearts

    Cons

    Management has lost touch with reality in regards to expectations for sales goals. The pressure is insane, and no one has the gumption to stand up and say "No, that's not realistic."

    Advice to ManagementAdvice

    Get back in the branches and rediscover what happens there. You're far too out of touch with your lower-level associates, and they'll be leaving in droves if you keep up this behavior.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    Cost cutting and micromanaging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker in West Palm Beach, FL
    Current Employee - Branch Banker in West Palm Beach, FL

    I have been working at BB&T full-time (more than a year)

    Pros

    entry level banking experience, good 401k and health care.

    Cons

    constant micro-managing, barrage of pointless emails all day, pension is awful, 10 days vacation for first 5 years, no career advancement into anything on retail side, no raises, low-ball starting salary, they can take away incentive you've earned, must follow chain of command to talk to anyone above you, never praised or awarded for hard work, always short staffed and required to do everyone else's job, high pressure sales everyday, call nights to generate sales, upper management comes off as arrogant and pretentious.

    Advice to ManagementAdvice

    reward hard workers, let people advance, there is a reason why everyone is leaving, especially the producers. Hold upper management accountable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Culturally lost its way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Banking
    Current Employee - Commercial Banking

    I have been working at BB&T full-time (more than 3 years)

    Pros

    BB&T does have a strong history, excellent benefits and remains one of the most well capitalized institutions in the country.

    Cons

    The very values in which BB&T was founded upon are now almost comical. Independent thinking, reality, justice, fairness are all values that employees were once required to embrace but now you ridiculed for.

    Advice to ManagementAdvice

    Bankers do not create loan demand, they merely facilitate the needs of the community. While it is certainly the right of the bank to be overly conservative, thinking they can overcompensate for their unwillingness to take risk by treating producers like mules is not only unfair but also counter productive.

    Recommends
    Neutral Outlook
  10.  

    Pretty good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Retail Lending
    Former Employee - Retail Lending

    I worked at BB&T full-time (more than 10 years)

    Pros

    Good benefits, one of the few companies which still offers a pension plan. Co-workers were great!

    Cons

    Was behind the curve with technology upgrades. Recently began a reduction in force

    Recommends
  11.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC

    I have been working at BB&T full-time (more than 3 years)

    Pros

    Great benefits, lots of time off once you have worked there for five years

    Cons

    very difficult to be promoted, hard work is not rewarded quickly, bonuses have been cut

    Doesn't Recommend
    Positive Outlook

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