BB&T Reviews

Updated April 26, 2015
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3.2
623 Reviews
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Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
385 Ratings

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)

Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (2)

    Corrupt politics at mid-level management lead company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at BB&T

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good learning experience; compensated well for not doing that much; hours not bad; slow pace

    Cons

    failure-fearing culture; hard word is not recognized; decisions are made based on politics; employees try to point out others' mistakes

    Advice to Management

    mid-level managers need to become leaders rather than managers/administrators and pay attention to employees at lower levels

  2. Overpromise Underdeliver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Counselor in Fairfax, VA
    Former Employee - Investment Counselor in Fairfax, VA

    I worked at BB&T

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Cannot recall any Pros to working at BBT

    Cons

    In the interview management overpromises on salsary and bonus.

  3. There are better Banks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller
    Former Employee - Bank Teller

    I worked at BB&T full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The hours were good since it was mostly just week days.

    Cons

    So much pressure to sell products and hound customers to open more accounts.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Off on weekends in Greater Birmingham Area

    Cons

    The company thrives on saving money, but they work their employees like crazy by not hiring more help. There is not much opportunity for growth, and the company is very unorganized. Upper management doesn't take the chance to come out and visit their branches to see how the employees really struggle, and they make horrible decisions that affect the branches and the employees. I would never recommend them to anyone unless they didn't have anywhere else to go.

    Advice to Management

    Hire more people!!!

  6. Helpful (1)

    Good Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Time off for Holidays were great

    Cons

    Not enough employees to cover calls, Customers very dissatisfied with the hold time at times over 100 calls holding. everyday and sometimes on busy days 200 holding. they have freeze on hiring but keep taking on new loans. 27 employees left in less than 9 months over worked

    Advice to Management

    Jump in and help employees instead of shopping on line and talking to friends and family. Lead by example.. If the employees cannot talk on phone personally which they should not neither should the management.

  7. Helpful (2)

    Not enjoying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The Cons really outweigh the Pros but the company does have good people. Working here helped develop my skills as a professional but that is everywhere.

    Cons

    Not really a company for millennials. Does not offer much flexibility. The company does not allow you to work from home when it makes sense much and there is not much opportunity for growth. BB&T is so far behind other banks on its systems also. It is 2014 and the bank's system are very outdated.

    Advice to Management

    Let people work from home sometime and maybe millennials would be happy at this company.

  8. Helpful (1)

    Run. Run far far away from this bank, or any other, unless you are not in a retail bank position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker IV in South Florida, FL
    Current Employee - Branch Banker IV in South Florida, FL

    I have been working at BB&T full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    100% match to 6% for 401K, still has a pension, if you can stomach making this place your life.

    Cons

    Low pay for the level of work expected of you. HR is a nightmare. Management is ridiculous in every single thing they do or say. Internal promotions are almost non existent. Filled with people with low to average intellect. Majority of the staff is female and most will not hesitate to stab you in the back to try to get ahead.

    Advice to Management

    BB&T is a well respected company in other markets. In South Florida, BB&T is either an unknown, or thought of as a low class banking institution. Make as many changes as you can, and it would probably help to fire 80% of the current staffing.

  9. New management in Processing/Underwriting with no knowledge of Mortgage experience and implements unnecessary processes that doesn't pertain to the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Processor in Greer, SC
    Former Employee - Mortgage Loan Processor in Greer, SC

    I worked at BB&T full-time (More than 10 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Only working 8 hours and good benefits.

    Cons

    No overtime, horrible salary, horrible management, inexperience associates.

    Advice to Management

    Learn your role and mortgage guidelines. Don't be stupid!!

  10. Helpful (1)

    No advancement due to politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at BB&T full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You have a job - this in not a career oriented Company

    Cons

    You are told you can take training but have the company pay for it first. I believed I would be reimbursed after I obtained a certification and that did not happen. Women appear to be under valued.

    Advice to Management

    More women on the Board of Directors and in Senior Management. Alot of talking the talk but not walking the walk about treatment of employees.

  11. Helpful (1)

    The worse experience of my professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at BB&T

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    ON THE SURFACE- life force, 401k, pension plan.

    Cons

    This particular branch was the worse experience of my life. There was SO much going on I would be ASHAMED for KELLY KING to know! Politics, people backstabbing one another, management covering for their pets! Disgusting!!!!! Upper management "grooming their pets" to be whatever they want them to be. Never had a more disappointing experience IN MY LIFE! Disgusting how HUMAN beings are taken out of the equation all together.... Nothing but market leaders trying to make themselves look good, whoring after whatever sale opportunity they can, whoring themselves and their employees!!! Despicable! I could see right through what was going on at this company. Listen, DO NOT WASTE your time, and I mean your emotional time at this company!!!! Very alarming, misleading, basically they will try and sell this amazing job offer to you and once you get there it is like the worse job ever.

    Advice to Management

    Wake up!!!!! Get a clue!!! Why are all of my employees leaving???? Resigning???? We all know you truly don't care but someone seriously needs to!!!! How could a company that teaches being empathetic, competent, responsive, and reliable not even operate those principles itself and I mean the entity itself not practicing these principles????? Hello??? Do individuals a FAVOR do not waste their time and their talent!!!!

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