BBVA Compass Reviews

Pros

Family oriented atmosphere
Training on company's guidelines updates

Cons

Did not receive concise training of position

Pros

Great hours, great people, great benefits.

Cons

Lots of sales presure. A lot of your bussiness is repeat customers, and they get tired of you trying to sale them somthing.

Pros

Base salary is higher than other banks. You can call yourself a smaller regional bank, not one of the big banks.

Cons

you have to do multiple jobs and get paid for one. technology is from the 80'sand not getting better any time soon.

Advice to Senior Management

think before you set goals, dont just pull them out of a hat.stop trying to make this Chase bank

Pros

For the area, no complaints about compensation. Benefits changed dramatically, costing more, covering less.

Cons

Pretty bad environment when you ask someone how they are doing and the typical answer was "as good as can be expected." Rarely did you ever hear that someone was happy in their role or happy with their role or management. Overall, executives not open to differing views and opinions. Just interested in people who follow orders. Reorg every couple of years.

Advice to Senior Management

Value and listen to employees more. Become the company that you think that you already are.

Pros

Great benefits. Health, Vision, Dental - all the basics are covered. Vacation time is excellent.

Cons

Very stressful. Persons in the same job family are treated very differently and paid very differently. Lowest paid are usually doing the job of 2 -3 persons on any given day.

Advice to Senior Management

Before implementing any more changes that affect the branches - let us talk to you about it first. Believe it or not we can tell you if it will fail or thrive. Being customer centric is great, but the rest of the bank needs to be branch centric - after all we are the front lines that deal with the customers day in and day out. If you make things easier for us that will be customer centric.

Pros

World wide locations, options for traveling

Cons

Limited scope of products, too many fees

Advice to Senior Management

Open communications and collaberation is important for any company

Pros

Compensation and benefits are fair.

Cons

This place lacks direction. Senior management talks a good game regarding the big picture, but execution is lost in the never ending levels of middle management. Decision making is compartmentalized, so throw customer service out the window - time is too valuable to be waiting on a response from this bank. Constant change is a given, but the delivery and execution of new strategies or technology is always lacking. Its a large company, so expect an emphasis on processes over people. If you think your opinion matters or should even be heard, apply somewhere else. My best advise... Come back in 5 years and see if management has gotten it together.

Advice to Senior Management

Listen to the people who take care of your clients and spend more time communicating information that is crucial to doing their jobs, not on trivial contests or sponsorship propaganda.

Pros

Very aggressive company who is opportunistic

Cons

Challenge with prioritization activities to the critical few

Pros

Base pay is in line with other banks, customer service is a priority, you learn multiple roles vs other major banks, commercial, residential, investments, deposit accounts. You can take experience running : managing other roles and move to other banks for better compensation : career growth

Cons

Too many non-performing employees get promoted to higher positions merely due to politics, you have to wear too many hats, goals are not weighted fairly across the board to compete nationally. Peers have goals that are not apples to apples making some locations easier to hit scorecards, systems are still lacking vs competition, too many people in management roles that have no management ability, that have no idea how to support their teams, no knowledge of the products : environment : challenges, provide no real feedback : help. Environment makes performing employees feel like they should do less and just make a paycheck, move to the competition, vacation has been cut among other compensating factors, not enough time off to balance work : high stress. Too many departments on different pages, sales management wants goals hit, back office fights to close sales, back office teams rarely communicate correct information to the front line. Too many managers in power roles not making decisions in a timely manner or at all. Too many people pass the buck.

Advice to Senior Management

Goals are too aggressive for a company with no market share in the US. Goals are higher than all other banks with market share. Pay needs to be increased, annual bonuses and increases in annual pay raises would be better than putting a 2% average for employees annual pay increases. Getting 1% increase on annual bonus for someone hitting over 100% overall is unacceptable. If you want top talent you need to pay for them, stop paying mediocre employees the same as strong ones. Get departments aligned, communication needs to be streamlined, upper management egos need to be removed to move forward in the company and be able to communicate between departments.

Pros

Could be a good alternative to the all powerful megabanks

Cons

They have caught the dreaded Chase disease. Modeling branch management style around a ridiculous "morning huddle" concept.

Advice to Senior Management

Drop the Chase/Wells Fargo/BOA wannabe attitude.