BCD Travel Reviews

Current Employee – been working at BCD Travel full-time for more than 3 years

Pros – decent benefits with good culture

Cons – little negotiation with salary & time

Yes, I would recommend this company to a friend

Current Employee – been working at BCD Travel full-time for more than 3 years

Pros – Flexible..great location and great hours..

Cons – No room for advancement, low salary for financial analyst, horrible health benefits and not a lot of training...Management not always pleasant. High turnover rate due to poor management.

Advice to Senior Management – Give everyone a chance and not just the favorites....Learn how to communicate professionally...less turnovers will occur.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at BCD Travel full-time for more than 8 years

Pros – empowering, entrepreneurial culture. encourages creativity. truly will do anything for a customer or client. not heirarchical.

Cons – "new normal" requires almost super-human productivity levels for all employee levels. comp & benefits may be competitive for travel positions but not for positions where the function can cross industries.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at BCD Travel full-time for more than 10 years

Pros – Work from home possibilties are good.

Cons – This company does not give out any type of bonus to it's agents.

The circle of excellence program is designed by management for mangement. Each year employees are nominated for this program, and get a trip to Mexico, about 70 - 80% are salaried employees who are choosen, very few of front line low payed employees get to attend.

Advice to Senior Management – Ths COE program should be evenly split 50/50 not the current way of doing it!
Promote from within if possible.

There is a glass ceiling in this company. Hourly employees very rarly move into salaried positions.
Pay employees a bonus at the end of the year if the company is profitable.

No, I would not recommend this company to a friend

Former Employee – worked at BCD Travel full-time for more than 7 years

Pros – I was able to work from home. They offer a lot of training

Cons – I did not have any cons

Advice to Senior Management – They will always try to work with you

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at BCD Travel full-time for more than 8 years

Pros – Basic benefits, nothing different or better.

Cons – Very poor management, no communication with Team Leaders who in turn fail to advise agents.
Favoritism abundant with Team Leaders. Time management sets unrealistic guidelines that don't allow agents to support inbound client phone calls properly. Agents are required to be at their desks and logging into all apps on their own time and if not signed into their phones at the second their shift starts they are punished for each SECOND they are late. (Employees are given a stop watch) All benefits and required paperwork must also be done on your own time. Lastly they pick and choose what expenses you get reimbursed on so if you work from home beware.

Advice to Senior Management – Listen to your worker bees. They know what the clients expectations are and travel professionals.. not children in need of babysitters

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at BCD Travel full-time for more than 7 years

Pros – Company has been around a long time, doesnt take much to outperform others so job security is there. Pretty flexible with hours. Very large company, so advancement opportunities are there.

Cons – If you're good at your job, that is not to advance. Managment overlooks the wallflowers. Sometimes advancement seems to show favoritism. Pay is low compared to regional average.

Advice to Senior Management – Need to be more proactive in rewarding good employees. Some managers need training on how to be less mico managers.

Yes, I would recommend this company to a friend

Current Employee – been working at BCD Travel

Pros – The benefits are okay, work at home opportunities are great, some of the travel industry perks are still available (IATAN card, etc).

Cons – Communication between management and employees is abhorrent, pay is not very comparable to other corporate agencies in the area, technology is outdated (still using Windows XP and Office 2003), and many accounts seem to cycle through employees faster than a big box store. Most will never be promoted, unless they are willing to suck up to everyone around them. Management, at times, seems almost incompetent in that emails sent to employees are grammatically incorrect, are severely misspelled, and are generally unprofessional.

Advice to Senior Management – Stop promoting people based on nepotism, and please provided better software. What we have does not allow us to effectively do our jobs.

Current Employee – been working at BCD Travel

Pros – good health benefits
flexible work from home policy

Cons – structure is completely off track too many high level managers that are not engaged
there is no advance in this office
employess don't care about the job they do

Advice to Senior Management – Restructure and start caring instead of just saying you do

No, I would not recommend this company to a friend

Former Employee – worked at BCD Travel

Pros – Large Corporate Environment
Decent Managers
Relatively stable industry

Cons – Large Corporate Envirornment
Sometimes difficult to move up in company

Yes, I would recommend this company to a friend