BGL Group

  www.bglgroup.co.uk
  www.bglgroup.co.uk

BGL Group Reviews

Updated December 8, 2014
Updated December 8, 2014
18 Reviews
3.0
18 Reviews
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BGL Group CEO Matthew Donaldson
Matthew Donaldson
11 Ratings

Employee Reviews

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  1.  

    Graduate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate in Peterborough, England (UK)
    Current Employee - Graduate in Peterborough, England (UK)

    I have been working at BGL Group full-time (less than an year)

    Pros

    A lot of varied and exciting projects - Designing assessment centres for other graduates, making new systems for internal communications, designing creative materials, investigating markets

    A lot of access to senior management - Solid opportunities for career development despite relatively low salary

    No supervision or micromanagement

    Attitude of "if you can do it - you'll be doing it" - no need to delegate work based on responsibility within the company, your CV will be fantastic.

    Solid benefits - gym is £10/month and well equipped, free fruit, very cheap barista style coffee and drinks, flexible working, large car park, relaxed dress code

    Cons

    A very lean organisation, sometimes you become a specialist in one area and others will struggle to support you if you need time off

    Advice to ManagementAdvice

    Be less resistant to change, there is a lot of focus on "what the board thinks" about decisions that will mainly affect staff.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Graduate experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BGL Group

    Pros

    Very good working benefits:

    Free fruit, flexible working (can choose to start between 0730 and 0930 then leave earlier/later), lavish staff events and conferences

    Lots of responsibility, after a few months your CV will look fantastic and you'll feel that you can answer just about any strength based interview question

    Cons

    The organisation is too lean. There is nobody to cover your work and that means that sometimes you'll have to work during your holidays and any day off at all or weekends

    Management can be slow to do just about anything regarding changing processes

    No bonuses for the past few years

    Advice to ManagementAdvice

    Rather than refurbishing the executive suites and having lots of paid events and parties, bonuses should be awarded more generously

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Ok if you enjoy red tape and Costa Coffee!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Peterborough, England (UK)
    Former Employee - Software Developer in Peterborough, England (UK)

    I worked at BGL Group full-time (less than an year)

    Pros

    Nice people, mostly. "cheap" coffee if that's your thing. Easy commute, but get there early if you want to park.

    Cons

    Bureaucracy, slow processes, restrictive security policies, some lazy / ignorant managers.

    Advice to ManagementAdvice

    I said what I thought when I left. With any luck my comments were taken on board.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Going places.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BGL Group full-time

    Pros

    Good benefits with a great deal of emphasis on the wellbeing of staff. Constantly expanding and growing as a business. Good career prospects due to expansion. A lot on emphasis on career development and a good support structure to support this.

    Cons

    Salary banding varies massively between the each company. Business units do not really talk to each other eventhough are in the same location.

    Advice to ManagementAdvice

    Allow greater flexibility to salary increases. Ensure there is greater consistency to salary and benchmarking exercises are taking place frequently. Promote better knowledge and experience transfer between the Business units to accelerate growth and capability.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Amazingly charitable!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Peterborough, England (UK)
    Current Employee - Anonymous Employee in Peterborough, England (UK)

    I have been working at BGL Group full-time (more than an year)

    Pros

    The CSR work.
    Office facilities.
    Culture of enjoying the workplace.
    Events.

    Cons

    Expectations not always based on performance.
    Cultural can be overly corporate.
    Lack of flexibility of senior management.

    Advice to ManagementAdvice

    Greater flexibility needed with the culture to prevent it from becoming staid. There should be greater focus on day to day performance and effort - too often self-publication prevails.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    My experience was good, the stuffs there are friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BGL Group full-time (more than 3 years)

    Pros

    Friendly Environment to work in

    Cons

    The salary not so good as per Support role

  8.  

    Political nightmare - hell amongst the idiots of business climbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educated Monkey in Peterborough, England (UK)
    Former Employee - Educated Monkey in Peterborough, England (UK)

    I worked at BGL Group full-time (more than 5 years)

    Pros

    When I first joined I was impressed by the facilities, attitude and prior success of this once little business

    Cons

    More than half of the senior management are incompetent, under-qualified and inexperienced. More than anywhere I have ever worked it is possible to attend 35 hours of meetings and do no work!

    Advice to ManagementAdvice

    BGL were once a dynamic player - now a dinosaur in double quick time - run by good people with no idea

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    A waste of a year of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Advisor in Peterborough, England (UK)
    Former Employee - Universal Advisor in Peterborough, England (UK)

    I worked at BGL Group full-time (more than an year)

    Pros

    pay is more than minimum wage, free coffee

    Cons

    Very poor management, no consideration for staff welfare, poor IT systems, nasty rude customers

    Advice to ManagementAdvice

    I have worked at a lot of different companies, I worked for Barclays Investment Management for roughly 8 years in which time I progressed from a data entry to a role created specifically for me in MI and Data Analysis, Never have my skills been so completely wasted and overlooked as they were in this place, When I tried to make people aware of issues (for instance, when policies were renewing at a price other than what had been indicated to the client in writing) I was told to 'stop whinging', Other times customers would try to play the victim because they didn't get their own way and this led to numerous pointless meetings and disciplinary processes that ultimately made me ill because I KNEW that I did no wrong, I made every effort to provide an exemplary service and ultimately I was always treated as being in the wrong until the very last possible moment at which point then it is all ignored and glossed over and some new drama starts. I am not exaggerating when I say this job made me ill, I was advised by a Doctor to find a new job, I did and now I have never felt better, even though I get paid half as much money I now feel valued and appreciated and my skills are utilised, I would never recommend anyone ever go anywhere near bgl to either work or as a customer, I wouldn't go back there if you paid me £50k, their priorities are totally backwards, management of the building seemed to spend more time on making sure everyone was brainwashed into believing 'BGL is a fun place to work!!' rather than actually streamlining operations and ensuring consistency of service so the job is actually doable, management are clueless about what it's like on the phone, IT just seemed to stuff more and more pointless boxes onto the screen until they interfere with each other (like when they added a contact history that stopped the pass through of client details from the dpa screen, meaning you now have to type the policy number manually every time but your calls are marked as if you now have two utilities to make it quicker) ... calls are marked on stupid metrics that are at odds to each other (ie csat vs call time) I could go on and on but to be perfectly honest, you don't even deserve the time I've spent typing this up, It's only because I'd quite like a free ipad and this is a chance to have a rant.
    Everyone that works there thinks it sucks, the only reason they don't say that is because they're made to feel fearful of their jobs every day, a pathetic sham of a company that the thought of my time with leaves a seriously unpleasant feeling.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    A company the genuinely cares for its staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Peterborough, England (UK)
    Current Employee - Anonymous Employee in Peterborough, England (UK)

    I have been working at BGL Group full-time (more than 3 years)

    Pros

    Pay is good but even more importantly, they provide many fringe benefits that you cannot put a value on; Subsidised food in the on-site facilities, daily shuttle bus services to and from Peterborough train station and Hamptons shopping centre, BGL Instants that encourage staff to reward each other, subsidised (properly subsidised) mordern gym. There are also many opportunities for advancement across the whole group. BGL management listens to their staff and provide many avenues for views to be expressed.

    Cons

    Different, and sometimes incompatible, cultures and ways of doing the same thing in the different business units.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Overall a decent company to work for, with some perks, a reasonable employer for those in the Peterborough area.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer in Peterborough, England (UK)
    Current Employee - Programmer in Peterborough, England (UK)

    I have been working at BGL Group full-time (more than 3 years)

    Pros

    Excellent quality canteen with subsidised food, free fruit and cheap coffee. There is a gym at their Peterborough site. They do alot for charity fund raising, though perhaps a little too much emphasis on this at times. Pay is ok, you'll probably get an inflationary rise each year and a bonus if you are lucky (up to maximum 10%). They have a big summer ball (every 2 years) and annual fun days. Overall quite a pleasant place to work despite being located on an industrial estate. Core hours are 8.30am - 5pm (37.5 hours). The people that work at BGL are on the whole are a really nice bunch.

    Cons

    They are generally quite resistant to any kind of flexi or home working and are slightly old fashioned about dress code (ties must be worn for men) but at least there is a weekly dress down on a Friday. Leadership is ok but your work experience can vary alot depending on which business unit you work in. They like to make sure they know what you are doing at all times, regularly need to update them - it's a bit of distrust I feel in their employees. Seems quite a few people have left of late, empty desks dotted around the place. Latest bonus targets have been set way too high which just acts as a big disincentive though they are reviewing that now. Some people love the place (and stay a long time), others leave pretty quick. They put emphasis on corporate values but there never seems like many promotion opportunities unless you are prepared to move around within the Group.

    Advice to ManagementAdvice

    Stop being so obsessed with what your employees are doing and build more trust. Be a bit more flexible with dress code and a little less obsessed with profit, time management and cutting costs. Sadly like all companies that start to make a decent profit they have gone down this road a little too much in my opinion. More transparency is required too from senior management down and consider investing more in training for employees to create goodwill from them in return.

    Recommends
    Neutral Outlook
    No opinion of CEO

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