BJ's Restaurants
3.2 of 5 172 reviews
www.bjsrestaurants.com Huntington Beach, CA 5000+ Employees

BJ's Restaurants Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.2 172 reviews

                             

53% Approve of the CEO

(no image)

Greg Trojan

(19 ratings)

60% of employees recommend this company to a friend
172 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Possibility to make good money if your a closing server"
    in 11 reviews
  • "and the people who come in are generally there to have a good time and enjoy good food"
    in 9 reviews
Cons:
  • "Managers are frequently under a lot of stress and tired due to long hours which can affect the whole team"
    in 9 reviews
  • "You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired"
    in 7 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Very hectic work schedule, with a significant amount of tedious work to do

    Anonymous Employee (Former Employee)
    Huntington Beach, CA

    ProsThe people in the office were friendly, and were fun people to talk to. In addition, there is room for growth as long as you are willing to slog through a lot of hours and not afraid to work for the sake of working.

    ConsHad to work the graveyard shift on multiple occasions, even after working the previous day shift (i.e. go to work on Thursday from 8am - 4pm, go back to work on Friday 12am - 8am).

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Love the atmosphere, but the money isn't great.

    Host/Takeout (Current Employee)
    Corpus Christi, TX

    ProsGreat food and atmosphere, love the steps of service and the uniformity of the company

    ConsTaken advantage of by management, expected to do more than getting paid for.

    Advice to Senior ManagementOffer raises to those crosstrained in more than one position.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Very flexible place to work

    Food Server (Current Employee)
    West Covina, CA

    ProsQuick money, fun upbeat environment.

    ConsHigh stress levels, expect to yell liudly

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great company. Advancement opportunities.

    Server (Former Employee)
    Dublin, OH

    Pros-They were very up-to-date with their technology. They used HotSchedules for scheduling and it was virtually impossible not to work exactly what you wanted to with it.
    -Base pay was very good. Hostess started out $2 about minimum wage. Servers $1 above the server minimum wage.
    -The opportunity for advancement was excellent. Every manager I had started out as a Server for the company.
    -Hard work pays off.
    -Yearly raise.

    Cons-No reimbursement for uniform expenses. The non-slip shoes you have to wear run through very quickly.
    -Servers have a very high tip-out. 5-6% depending on your section.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    Financially rewarding, but the work environment is frustrating due to management ineptitude

    Bartender, Server (Current Employee)
    Gainesville, FL

    Pros-Financially rewarding
    -Opportunity to advance in the company if your performance is above average
    -The aim is for consistency, though it isn't always achieved

    Cons-Management staff is rarely on the same page for anything
    -Poor training of new employees
    -Poor performance is never reprimanded, so there is a general culture of mediocrity within the service staff

    Advice to Senior ManagementMy advice to upper management, is to do a better job of screening potential store managers. I've been through 10+ managers at the Gainesville location in a timespan of 3 years. There has been one consistent manager in this timeframe.

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    • Culture & Values
           
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    • No Opinion of CEO

     

    More work then it's worth.

    Sever (Current Employee)
    Carlsbad, CA

    ProsFlexibility. Online shift changes. Short shifts. Constantly busy. Social environment. When the food is made right, people like it. Known for brewing their own beers and pizzookies.

    ConsKitchen gets crazy. To many menu items. Lazy co-workers. Always running out of things. When it gets busy, things get out of control.

    Advice to Senior ManagementKeep it simple.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Approves of CEO

     

    Overall average/above average serving job

    Server (Current Employee)
    Las Vegas, NV

    ProsThey work around your schedule with school or 2nd job. Good money. With hourly (7.00-8.00) plus tips I would average a little over 20.00 per hour.

    ConsCould only work 5 shifts per week and no more than 7 hours a day. They are very strict about labor and rush you to get sidework done.

    Advice to Senior ManagementAllow employees to spend more time doing a thorough job with sidework.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    • No Opinion of CEO

    1 person found this helpful  

    A chain where managers know less than other members of the team which results in hostile environments.

    Hostess (Current Employee)
    Stockton, CA

    ProsGood pay for the lowest position (host)

    ConsWorkplace drama, incompetent managers, biased hiring process.

    Advice to Senior ManagementWork on training managers and have them all meet a set of minimum standards before they are able to manage.

    No, I would not recommend this company to a friend

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    Teamwork emphasized

    Food Server (Current Employee)
    San Antonio, TX

    ProsFriendly workplace, everyone works together to achieve company success

    ConsMoney isn't consistent with the amount of hours worked

    Advice to Senior ManagementMake more flexibility with scheduling

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Great people, great work ethics!

    Host/Takeout (Former Employee)
    San Bruno, CA

    ProsFlexible with work schedule, acknowledge a job well done, constructive criticism to better work ethic

    ConsLate nights, some colleagues are non-responsive to training and advice

    Advice to Senior ManagementTake more time for hiring process - some people who were hired were highly disappointing to work with

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at BJ's Restaurants reviews and ratings — including employee satisfaction and approval rating for BJ's Restaurants CEO Greg Trojan. All 172 reviews posted anonymously by BJ's Restaurants employees.