BJ's Restaurants

  www.bjsrestaurants.com
  www.bjsrestaurants.com

BJ's Restaurants Reviews

Updated December 16, 2014
Updated December 16, 2014
217 Reviews
3.2
217 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
36 Ratings

Review Highlights

Pros
  • Possibility to make good money if your a closing server (in 14 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 11 reviews)


Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 10 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Worked here for nearly 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of House Server Trainer in Round Rock, TX
    Current Employee - Front of House Server Trainer in Round Rock, TX

    I have been working at BJ's Restaurants full-time (more than an year)

    Pros

    Most coworkers are great, flexible schedule

    Cons

    As with any serving job you never know what you will make

    Advice to ManagementAdvice

    Make sure your employees are cleaning things to standard.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I have worked here for over 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Tucson, OH
    Current Employee - Server in Tucson, OH

    I have been working at BJ's Restaurants part-time (more than 3 years)

    Pros

    Friendly team, worked my up from host to takeout to server, and love that it's a good way to make decent money in a short amount of time.

    Cons

    Large menu, sometimes customers can be difficult, tips aren't good in Tucson. Also, managers change a lot which is hard, because you have to get to know them and sometimes they don't like people for certain reasons, pick favorites, etc.

    Recommends
    Positive Outlook
  3.  

    A good company to work for that is wiling to be flexible with your scheduling demands.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in San Jose, CA
    Current Employee - Server in San Jose, CA

    I have been working at BJ's Restaurants part-time (more than an year)

    Pros

    They are flexible with schedules for those who have another job or are going to school. Its easy to network with guests and become familiar or can even make friends with guests that frequent the establishment.

    Cons

    You never know how long your shift will be just like any other restaurant job, you however may work longer shifts at BJ's than one may be accustomed to.

    Advice to ManagementAdvice

    Management may want to consider being more selective on who they hire.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best company ive worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Assistant
    Current Employee - Service Assistant

    I have been working at BJ's Restaurants

    Pros

    Great pay, great atmosphere and good hours!

    Cons

    Nothing bad it all seems like everything is good to me so far in this 1st year

    Recommends
    Positive Outlook
  6.  

    Prestigious organization that appreciates their employees

    Current Employee - Waitress in San Jose, CA
    Current Employee - Waitress in San Jose, CA

    I have been working at BJ's Restaurants full-time (more than an year)

    Pros

    Constructive relationships, quality products, STAR awards

    Cons

    Inconsistent team work, language barriers

    Advice to ManagementAdvice

    Make Information regarding 401K available

  7.  

    Na

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at BJ's Restaurants

    Pros

    Good tip only in good sections.

    Cons

    You will have bad days

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Not a bad place to start serving!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Round Rock, TX
    Former Employee - Server in Round Rock, TX

    I worked at BJ's Restaurants part-time (more than an year)

    Pros

    Great atmosphere, team members are for the most part very nice and easy to get along with as well as management. Very easy to cover/pick up shifts with the use of your mobile phone.

    Cons

    Nothing out of the ordinary. Large tables can be very hectic and demanding but that's expected. A lot of servers can reduce the amount of hours you can pick up.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Work hard and no one will notice outside the restaurant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Orange, CA
    Current Employee - Team Member in Orange, CA

    I have been working at BJ's Restaurants part-time (more than 10 years)

    Pros

    flexibility, fun environment, most managers care for the employees. Discount when you are working or when you visit as a guest.

    Cons

    Very corporate, feels like the corporate leaders do not care about the restaurant employees. White shirts while serving!! No protection serving large parties they do not allow an automatic added gratuity. Health insurance requirements can not be met by the majority of employees. They over work there managers to exhaustion. High expectations but not all the tools are available to meet them. No backbone to guests. People lie and complain to get free items. Too many changes with little notice and roll outs are poorly executed.

    Advice to ManagementAdvice

    Be more understanding of your employees. Protect them with benefits. Allow automatic gratuity on large parties. Stand behind your service even if it costs the company more money. Not fair for someone to work a large party and not be compensated correctly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Bakersfield, CA
    Former Employee - Hostess in Bakersfield, CA

    I worked at BJ's Restaurants part-time (more than an year)

    Pros

    Very flexible hours, works around school schedule and willing to give imd off

    Cons

    Managers will easily send uu home in 2 hours if there is down time

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company for the most part.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Palmdale, CA
    Current Employee - Manager in Palmdale, CA

    I have been working at BJ's Restaurants full-time (more than 5 years)

    Pros

    Ability to rise in the ranks is easy. Busy, fast paced.

    Cons

    Horrible General Manager. Corporate does not care about the many complaints from guests and team members. This man has no business running this restaurant. He fudges his numbers and lies. He never takes reaponsibilty for anything and always places blame. Guests can not stand him and the team members hate him. He bullies his staff and makes threats.

    Advice to ManagementAdvice

    Get rid of the current General Manager and watch Palmdale BJS take off again. It really is a shame to watch this place go slowly under and not have anyone in corporate care enough to rescue it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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