BJ's Restaurants Reviews

Updated March 26, 2015
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3.2
247 Reviews
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Greg Trojan
43 Ratings

Pros
  • Possibility to make good money if your a closing server (in 14 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 11 reviews)

Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 10 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Good money, but bad restaurant politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Trainer in Houston, TX
    Former Employee - Server Trainer in Houston, TX

    I worked at BJ's Restaurants part-time (more than 8 years)

    Pros

    If you prove you're a hard worker then you can oftentimes get a good schedule. The amount of money you make is up to you. Several different managers so it gives you more opportunity to have one you get along with well. There was also room for upward movement. If you worked there for about a year and REALLY liked you, they'd move you to bar tending (A LOT more money), then supervising, then management.

    Cons

    Very restaurant politic-y. Some of the managers only paid attention to the girl servers who flirted with them, and if you didn't follow suit your schedule could suffer greatly.

    Advice to ManagementAdvice

    Don't let higher management who got in trouble for sexual harassment with an underage hostess come back and work at middle management when they have constant contact with even more girls.

    Recommends
    Neutral Outlook
  2. Managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host in San Jose, CA
    Current Employee - Host in San Jose, CA

    I have been working at BJ's Restaurants

    Pros

    Tips are good if you are not a host.

    Cons

    Host should get tipped. Con

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Great company to grow with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations
    Current Employee - Operations

    I have been working at BJ's Restaurants full-time (more than 5 years)

    Pros

    Plenty of opportunity to move around the country. Pays good. Good benefits. Free meals at restaurants.

    Cons

    Company is expanding and going through changes, which is making it into a company that doesn't care about their employees.

    Advice to ManagementAdvice

    Upper management should know how to manage others in their department. Openings in other departments are given to people with connections to the head of that department, instead of putting the word out about the open position.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Great Money, hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Assistant in Huntington Beach, CA
    Former Employee - Service Assistant in Huntington Beach, CA

    I worked at BJ's Restaurants part-time (more than a year)

    Pros

    Cool environment, nice employees, great tips, and room for advancement. The food is great and I would usually make great tips. All of the employees and managers were nice, and one can go from busser, to server in a fairly short amount of time.

    Cons

    Late nights, Unpredictable schedule. Closing, I would usually stay there until 2Am at the earliest, sometimes I would have work at 8 the next morning. The managers try to avoid this, but sometimes it happens. The schedule is also unpredictable, if your friends work there, it is nearly impossible to get the same night off.

    Advice to ManagementAdvice

    Improve shift schedules to be more consistent. Sometimes there is not a lot of room, but staying consistent week-to-week would avoid conflicts in employees schedules.

    Recommends
    Positive Outlook
    Approves of CEO
  6. The experience here is good after it has been established longer than 2 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Assistant in Katy, TX
    Current Employee - Server Assistant in Katy, TX

    I have been working at BJ's Restaurants

    Pros

    Cash pay each day worked if a server, busser or bartender

    Cons

    Customers do not always tip, high turnover in certain positions

    Advice to ManagementAdvice

    Management are sometimes disconnected from employee issues

    Recommends
    Negative Outlook
    No opinion of CEO
  7. Server Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants

    Pros

    Make good money in tips

    Cons

    Scheduling is very random
    Never know how long you will be working

  8. Just a simple regular server job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Torrance, CA
    Former Employee - Server in Torrance, CA

    I worked at BJ's Restaurants

    Pros

    Good money, nice coworkers, great food

    Cons

    Horrible clientele, bad managers, late hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. My coworkers were great and management knew what they were doing, but it was a hard area to serve in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Culver City, CA
    Current Employee - Server in Culver City, CA

    I have been working at BJ's Restaurants part-time (less than a year)

    Pros

    Amazing GM to work for

    Cons

    Really hard to please customers

    Advice to ManagementAdvice

    Communicate better with each other to give consistent advice

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. Good money, stressful work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Gainesville, FL
    Current Employee - Anonymous Employee in Gainesville, FL

    I have been working at BJ's Restaurants full-time (more than 3 years)

    Pros

    The money. I have only worked at one previous restaurant before working at BJs, but, at least in my town, the financial benefits are extremely beneficial and helped me immensely during college.

    Cons

    Very stressful work environment. Employees can work there for 3+ years and still get treated poorly in regards to scheduling.

    Advice to ManagementAdvice

    Don't focus so much on quantity, but focus more on quality. If you send out 100 plates of food that are just okay, as opposed to 60 amazing meals, are you really gaining much more in return guests?

    Recommends
    Negative Outlook
  11. Fun atmosphere with great and fun working people! Great job for part time while being at school. Great customer service!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants

    Pros

    I love the team environment, I have always been apart of my team when playing field hockey so it was nice to see familiar similarities.

    Cons

    Definitely not happy with the 31 min unpaid break, would really do without. Also, really dislike the lazy coworkers that work there, unprofessional in that sense.

    Advice to ManagementAdvice

    Definitely would try to hire more hardworking team oriented people who are better self-starters and can work hard for long periods of time.

    Recommends
    Negative Outlook
    Approves of CEO

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