BJ's Restaurants

  www.bjsrestaurants.com
  www.bjsrestaurants.com
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BJ's Restaurants Reviews

Updated September 18, 2014
Updated September 18, 2014
195 Reviews
3.2
195 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
28 Ratings

Review Highlights

Pros
  • Possibility to make good money if your a closing server (in 12 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 10 reviews)


Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 9 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    "I LOVE THIS PLACE"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BJ's Restaurants

    Pros

    Never a dull moment! Always busy! Great location!

    Cons

    Parking can be a challenge, for some especially around the holidays/wkends...if your not aware of the 4 levels/parking.

    Advice to ManagementAdvice

    U Rock!

  2. 1 person found this helpful  

    It's a decent job

    Current Employee - Host  in  Orlando, FL
    Current Employee - Host in Orlando, FL

    I have been working at BJ's Restaurants part-time for less than a year

    Pros

    If you want to work your way up to serving this is a good place to start. Try starting as a food runner or take out, but host if you have to.

    Cons

    Very cutthroat. Hours are not guaranteed (especially for hosts) if business is slow we get cut early.

    Advice to ManagementAdvice

    They have a helpful training workbook but the hosts who trained me didn't really help at all.

  3.  

    It has it's moments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Tucson, AZ
    Current Employee - Server in Tucson, AZ

    I have been working at BJ's Restaurants part-time for more than 3 years

    Pros

    Great money for the hours as a server. I've been there 4 years. Cooks work extra hard because of the high volume but they can advance and get raises with every section of the line they learn. It's a very busy place. My store only promotes from within but it's easy to advance if you work hard. My GM is very "by the book" and runs a tight ship. The other managers are nice and helpful and really care about the Guest's experience as well as ours.

    Cons

    It's VERY high volume. Be prepared to sweat. It's hard, physical work and you are dealing with the public. You have to be nice so this isn't for everybody. The server's hourly wage in most states is LAME!

    Advice to ManagementAdvice

    Thanks for doing away with the Secret Shoppers!!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good restaurant experience for someone who has none. Easy to learn and work your way up. Managers are pretty nice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Phoenix, AZ
    Former Employee - Hostess in Phoenix, AZ

    I worked at BJ's Restaurants part-time for less than a year

    Pros

    Staff is easy going and friendly and pretty laid back. Potential to make good money if you put in the effort.

    Cons

    Some of the servers are cranky and get mad if they are either too busy or not busy enough. Hard to please every single person. Can't really trust anyone.

    Advice to ManagementAdvice

    Management was great.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Columbus, OH
    Former Employee - Server in Columbus, OH

    I worked at BJ's Restaurants part-time for more than a year

    Pros

    Flexible scheduling- you can pick up and drop shifts on line. Great money, friendly staff, great food and processes. They are always busy.

    Cons

    Big menu to memorize, long training period where you don't make tips.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    I have been working at BJ's Restaurants full-time for less than a year

    Pros

    They'll hire just about anyone. they seem to have a huge turn over rate with employees who have been with the company or store for less than 10 years. I cant speak for everyone else experience, but mine was nothing but negative. I rarely have a negative thing nor would i ever broadcast it publicly unless it was too important not to. So as long as your ok with having to be hazed for a $9 hour position then go for it.

    Your job is simple, take an order deliver drink, deliver check then do it agian.

    Cons

    you will be expected to suggest to guest to use there phone next time to place there order and pay. this will make the guest feel unwelcome and most will be be offened about you telling them not bother you next time and just order from there darn phone themselves next time, so don't expect a tip.
    But suggesting mobile ordering and mobile pay is a requirement. So ultimately you will be advocating that a mobile phone take your guests orders and collects payment, which are 2 out of the 3 only tasks you are responsible for doing. So ultimately your just an advocate to promoting yourself out of a job. Why pay you to do a job that a mobile device can do for free.
    Droid and iPhones cant collect unemployment, or workman's comp. Why would they need you now, because they got a computer to do your work for you faster and for free.
    I'm just saying. the company prides themselves of making a connection with the guest, but this is the opposite of what there really trying to do in the long run.

    Advice to ManagementAdvice

    Thinking that being called a B-word is not a compliment, so stop telling us how much of a compliment you think it is and how bad you like being known as one. I refuse to let you feel good about yourself everytime you are unnecessary unkind to us employees below your position. BTW you are so not welcom, so dont bother saying thank you.

  8.  

    Fun work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Doral, FL
    Current Employee - Anonymous Employee in Doral, FL

    I have been working at BJ's Restaurants full-time for more than a year

    Pros

    Great staff and sense of camaraderie. Flexible schedules. Professionalism. Great beer. Opportunity for promotion.

    Cons

    Very corporate. Always shoving programs in the guests face... can make bartending or serving not fun after awhile, scripted service steps.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Baton Rouge, LA
    Former Employee - Server in Baton Rouge, LA

    I worked at BJ's Restaurants full-time for more than 3 years

    Pros

    Cash Tips, flexible schedules, friendly co workers.

    Cons

    long hours, crappy clientele, high turn-over thus servers are not very good

    Advice to ManagementAdvice

    Work more with employees when training instead of putting them in front of a computers for several hours.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook  in  Katy, TX
    Current Employee - Prep Cook in Katy, TX

    I have been working at BJ's Restaurants full-time for less than a year

    Pros

    The restaurant is busy, busy, busy. but you can manage to do everything if you apply yourself. Everytime ou learn a new section you can receive $0.25 more in your paycheck.

    Cons

    Depending on what manager is how difficult it is

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants full-time for more than 8 years

    Pros

    Great teamwork, solid structure. Love the food, beer and the up beat environment. Makes work FUN. Love my co-workers too.

    Cons

    Very high standards. Lots of structure. Very black and white process and procedures.

    Recommends
    Positive Outlook
    Approves of CEO

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