BJ's Restaurants

  www.bjsrestaurants.com
  www.bjsrestaurants.com

BJ's Restaurants Reviews

Updated November 15, 2014
Updated November 15, 2014
206 Reviews
3.1
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
32 Ratings

Review Highlights

Pros
  • Possibility to make good money if your a closing server (in 13 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 11 reviews)


Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 10 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work

    Former Employee - Line Cook in Rancho Santa Margarita, CA
    Former Employee - Line Cook in Rancho Santa Margarita, CA

    I worked at BJ's Restaurants part-time (more than an year)

    Pros

    You stay busy as hell.

    Cons

    Poor communication unless your Hispanic.

    Advice to ManagementAdvice

    Motivate your employees better.

  2. 1 person found this helpful  

    It's a fast paced job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Torrance, CA
    Former Employee - Hostess in Torrance, CA

    I worked at BJ's Restaurants part-time (more than an year)

    Pros

    They give you pretty good hours. Pay is well.

    Cons

    Weekends can get crazy busy. Sometimes customers would be very rude. But that's working in any restaurant or customer service job.

    Advice to ManagementAdvice

    Management was great.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    BJ's is a fast paced and fun restaurant to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Huntington Beach, CA
    Former Employee - Host in Huntington Beach, CA

    I worked at BJ's Restaurants part-time (less than an year)

    Pros

    I worked during the busy summer months, so there was always something going on, I was never bored. If you are a host, which I was, you got a free meal, every time you worked. It was a great summer job.

    Cons

    You could never predict how late you were going to be working, it all depended on the crowds. It was difficult to plan to do anything after work.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Positive.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BJ's Restaurants

    Pros

    Great potential for growth.

    Cons

    Easy to get over looked.

    Advice to ManagementAdvice

    Keep up the good work.

  6.  

    Hard work, but great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Assistant in Gainesville, FL
    Former Employee - Service Assistant in Gainesville, FL

    I worked at BJ's Restaurants part-time (more than an year)

    Pros

    Professional level of food service - a place to be proud of
    Great scheduling system
    Comraderie amongst coworkers
    Recognition and appreciation for hard work

    Cons

    Hard work - lots of heavy lifting, walking, and competing demands
    Lower-tier workers tend to get the short end of the stick (servers are prized)

    Advice to ManagementAdvice

    Do not take advantage of your hardest lower-tier workers - they are what your restaurant is built upon.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Amazingly just ok!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dining Room Slave in San Mateo, CA
    Former Employee - Dining Room Slave in San Mateo, CA

    I worked at BJ's Restaurants full-time (more than an year)

    Pros

    Lots of great regular guests

    Cons

    The not so great guests

    Advice to ManagementAdvice

    you get what you give!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Very corporately structured, annoying management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Boulder, CO
    Former Employee - Server in Boulder, CO

    I worked at BJ's Restaurants full-time (less than an year)

    Pros

    It is a big restaurant so it is easy to fly under the radar. Very easy to get shifts covered and time off.

    Cons

    The restaurant is overstaffed, and treated like children. The management seems to assume that nobody is competent.

    Advice to ManagementAdvice

    A few easy changes would be extremely beneficial. Simple things like letting employees roll up their sleeves would do wonders.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Mixed Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at BJ's Restaurants full-time (more than 3 years)

    Pros

    Overall, the income was substantial and, for the most part, the hours were flexible enough to attend school while employed. There were some managers who were excellent. Unfortunately, the best ones did not stay at the store due to conflict with managers who were sub-par.

    Cons

    As a former server in many restaurants, I considered this restaurant to be a particularly challenging environment. Perhaps it was just my store, but I found the management team to be lacking in several areas such as communication, organization, and consistency. The KM was a particularly difficult person with which to work. The amount of side-work was sometimes overwhelming during and after a difficult shift. In addition, it was next to impossible to move up in this company despite consistent positive feedback.

    Advice to ManagementAdvice

    It would be wonderful if the opinions of all employees were taken into consideration especially when there has been a high turnover in management. In addition, the training program should be improved and regulated more strenuously. Also, some consideration should be given to decreasing the amount of side-work or, at the very least, evaluating the amount of side-work per server.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Poor management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in San Bruno, CA
    Former Employee - Server in San Bruno, CA

    I worked at BJ's Restaurants full-time (more than 8 years)

    Pros

    Quick cash, free food if untipped position, great co-workers

    Cons

    Depending on what city, the type of crowds can either make or break a shift. Management only care about the numbers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Bjs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender
    Former Employee - Bartender

    I worked at BJ's Restaurants part-time (more than an year)

    Pros

    Opportunity to move up in the company if desired.

    Cons

    Because they are corporate, each restaurant is unable to adapt to the local market as needed.

    Recommends
    Positive Outlook
    No opinion of CEO

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