BJ's Restaurants Reviews

Updated July 25, 2015
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  1. Helpful (1)

    Experience as a Server & Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Gainesville, VA
    Current Employee - Server/Bartender in Gainesville, VA

    I have been working at BJ's Restaurants full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The restaurant has a strong and popular beer selection for most guests who drink it; because of this, it creates both interest in return and reliable sales.

    Cons

    The restaurants are too large and, at times, too busy to accommodate to "gold standard". Quality of product can greatly fluctuate and the system in place for getting prepared food from the kitchen to the table is weak. Bartenders and other "tipped out" employees are never guaranteed their money from other team members. The suggested amount to tip out is 0.5%, which while low already, can never be enforced by management. Bartenders are limited in their abilities replenish stock for both alcoholic and non-alcoholics, therefore heavily dependent upon management support. This then leads to issues with speed of service. Bartenders are evaluated by secret shoppers, and held accountable for every step in a lengthy service process.

    Advice to Management

    Listen to the people of your restaurant and less of corporate powers. If the restaurants glassware is limited to serving less than 10% of total restaurant guests, order glassware regardless of what "numbers" your corporate budgets suggest.


  2. Helpful (2)

    Hard to make money when the rest of the restaurant can't perform

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Sparks, NV
    Former Employee - Server in Sparks, NV

    I worked at BJ's Restaurants part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    cash tips flexible hours meeting new people

    Cons

    managers lack motivation kitchen constantly behind and preparing food incorrectly no breaks servers get sat guests back to back with no time to provide service to others

    Advice to Management

    instead of seating people so they can't be helped immediately by their server, try seating with time in between so guests get better service and servers make better tips. Find a way to help your kitchen staff function at a normal pace. Twenty-five minutes or longer for food is unacceptable especially if it still comes out wrong after that amount of time. Lastly, happy employees make happy guests. Try to care more and be fair.


  3. Helpful (2)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Arcadia, CA
    Current Employee - Food Server in Arcadia, CA

    I have been working at BJ's Restaurants full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Free food , friends and family discount , discount on kegs , meeting new people , fun coworkers , good to build experience

    Cons

    A little unorganized sometimes , I feel like it can be better taken care of sometimes , not all the times

    Advice to Management

    Keep up the good work


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  5. a incredibly intense experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Kissimmee, FL
    Former Employee - Service Manager in Kissimmee, FL

    I worked at BJ's Restaurants full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great tools to execute the shifts. Benefits were good. Bonuses were attainable. Good way of life except for the general managers. They lived in their restaurant.

    Cons

    Gms were in the woods constantly which interferes with training passionate managers. Too many systems to manage, menu to vast, labor costs are a struggle which turned your km into an hourly.


  6. Helpful (1)

    Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Financially one of the best restaurants to work at in Central Ohio. Very easy sidework

    Cons

    Favortism, working your way up through lunch shifts. Food running shifts. Can be intimidating


  7. No hours.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line/Prep Cook in Phoenix, AZ
    Current Employee - Line/Prep Cook in Phoenix, AZ

    I have been working at BJ's Restaurants full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Some managers are nice. Awesome place to work with. Cons outweigh the pros. Looking to work for a great company BJ's is not it.

    Cons

    Not willing to help people with learning disabled of problems. Company doesn't understand people with dyslexia or learning several problems need more than one day of training.


  8. Helpful (1)

    Waitress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BJ's Restaurants part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wonderful owners, fair pair, treated well, usually got free food at the end of the night, flexible hours

    Cons

    stressful at times, fast-paced, had to come in and help clean on the weekends, sometimes didn't get off work until late.


  9. Helpful (1)

    Its the place for someone who enjoys "work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Mateo, CA
    Former Employee - Senior Manager in San Mateo, CA

    I worked at BJ's Restaurants full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It pays good. Good benefits. It teaches you a thing or two with the volume that they do even when you have experience. There's a system in place for everything.

    Cons

    Long work hours. Managers comes and goes. Very little supervision from the upper management to keep the check and balances of the restaurant, very heavily relied on the general managers who could not be very good. It feels like managers are a just a number to them, the work that you do goes unnoticed a lot of the time.

    Advice to Management

    Treat people how you would like to be treated, sometimes as simple as "how are you doing?" can go a long way about finding out whats going on in your restaurant from the people that works in the building.


  10. Helpful (5)

    Good money, but bad restaurant politics.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer in Houston, TX
    Former Employee - Server Trainer in Houston, TX

    I worked at BJ's Restaurants part-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    If you prove you're a hard worker then you can oftentimes get a good schedule. The amount of money you make is up to you. Several different managers so it gives you more opportunity to have one you get along with well. There was also room for upward movement. If you worked there for about a year and REALLY liked you, they'd move you to bar tending (A LOT more money), then supervising, then management.

    Cons

    Very restaurant politic-y. Some of the managers only paid attention to the girl servers who flirted with them, and if you didn't follow suit your schedule could suffer greatly.

    Advice to Management

    Don't let higher management who got in trouble for sexual harassment with an underage hostess come back and work at middle management when they have constant contact with even more girls.


  11. Helpful (5)

    Robots serving cisco products.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktailer in Tukwila, WA
    Former Employee - Cocktailer in Tukwila, WA

    I worked at BJ's Restaurants full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good training for high volume serving. many locations to transfer to

    Cons

    Secret shoppers unrealistic expectations. Mediocre bill averages. low quality product, beer and food server scripts that turn you in to a robot server... "have you made your selections?"

    Advice to Management

    Toss out the script! suggesting a beer, a cocktail and an appetizer on the first touch (has to be within 2 mins) and having to immediately follow with "have you made your selections" is absurd. I ignored all this, had top sales in the cocktail section, had loads of return clientele yet never got promoted to bartender simply because i never got a perfect secret shop. Which was only because i refused to follow the script. You hire waiters and bartenders to have a personality... let them use it.



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