BMC Software Reviews

Pros

Leader in IT Systems Management and transformation.

Cons

More a value company than a growth company

Advice to Senior Management

Make the full commitment to invest in customers for life; greater commitment to product quality, stability, integration and overall value realization.

Pros

Nice people. Colleagues and peers were very respectable. Many opportunities for growth.

Cons

Management sometimes lacked vision and talent to execute goals

Pros

- Great work culture
- Due importance given to Leadership DNA showcased by the employees
- A culture that fosters and rewards innovation.
- Excellent work - life balance.

Cons

- Virtual Teams
- Lesser onsite opportunities.

Advice to Senior Management

- Keep up the good (no great) work.

Pros

Great people who work at BMC and a good portfolio of software to work with.
Good balance of life and work.
Get to solve interesting challenges for customers.
The software is not tied to specific hardware or closed environments.

Cons

Middle management is always getting in the way.
Software can be too complex or not very well integrated at first.
It's a big company that still thinks its a small company at times, but lacks the innovation of a smaller firm. Too many useless acquisitions that go by the wayside before they are integrated with the existing offerings.

Advice to Senior Management

Integrate the current solutions and invest in content for the product sets. Get innovative with the software offerings, don't just buy new companies to fill market hype.

Pros

Good, people
Good benefits.
Competitive pay package
Good products. Remedy, Bladelogic, Real Ops, Choradiant, Neptuny, ...
Good territories still available
Good sales training and product training

Cons

High sales turnover
Good Products but not integrated so must sell lots of services to implement software
Lack SaaS offerings so get beat by SaaS competitors
Poor communication in company, especially between Services, Sales, Support, Product,
Weak customer support
Difficult to process orders

Advice to Senior Management

Integrate software acquisitions to get better implementations. Develop or acquire more SaaS offerings. Find a way to get better customer support. Need better communication in company.

Pros

The company offers good pay and reasonable benefits. The work environment is generally stable because the company is financially healthy.

Cons

The Blade Logic management team took over the company and implemented a fear and intimidation culture. CEO seemed to let them do whatever they wanted to whomever they wanted.

Pros

Good balance between work and family. Compensation and benefits are comparable to similar companies. In general, employees are nice and knowledgeable.

Cons

Room for advancement more difficult if located in remote office. Often communication challenges w/in different departments or offices, especially for CA offices.

Advice to Senior Management

Bob Beauchamp has continued to lead the company in the correct direction. However, the ability of middle management to respond quickly is often hampered.

Pros

Flexible timing
Work From Home
Decent Salary

Cons

Will have to spend some nights in office if got stuck on issues
Politics

Advice to Senior Management

Focus on innovation

Pros

Technology is interesting and challenging to learn. The benefits and salary are above average.

Cons

The atmosphere is ridiculously political and filled with pompous primadonnas. Most of the employees take themselves much too seriously and management is frightenly cut throat!

Many in management who have no concept of the "real" world as they've spent their entire lives working for BMC.

Advice to Senior Management

Never, ever, elicit personal information from an employee on the pretext of "helping them with their career development." I made the mistake of being open with my manager (on her repeated insistence) about a communication weakness that I wanted to work on only to have her turn around and fire me on the basis of the so-called "weakness."

Don't betray your employees even if you're looking to justify a lay-off! It's really bad karma...bad juju...

Pros

Lot's of good sales training and broad product portfolio. Got to spend a lot of money trying to sell customers on a good time rather than reliable technology.

Cons

Too many layers of management, lack of executive communication with employees and no value add to the process. Sales Directors are more interested in managing up and throwing their subordinates under the bus. The products didn't work. There was constant turnover and therefore no sense of team work working towards the common cause.

Advice to Senior Management

Clean up the mess and invest more in Automation