BMC Software

  www.bmc.com
  www.bmc.com
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BMC Software Reviews

Updated September 12, 2014
Updated September 12, 2014
474 Reviews
3.3
474 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BMC Software Chairman and CEO Bob Beauchamp
Bob Beauchamp
324 Ratings

Review Highlights

Pros
  • Good benefits and work environment allows for appropriate work/life balance most of the time (in 42 reviews)

  • Work from home facility is available" Good food is available at canteen (in 25 reviews)


Cons
  • Bad work life balance as per my personal experience but apary from it all good :) (in 12 reviews)

  • Some groups are run like family business - senior Management is not aware of reality on the ground (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Quality Assurance Engineer  in  Pune (India)
    Former Employee - Senior Quality Assurance Engineer in Pune (India)

    I worked at BMC Software full-time for more than a year

    Pros

    Time flexibility
    If u know it, you own it and get appreciation for your work
    Good growth
    Work culture is very casual as long as your work

    Cons

    Nothing much to say! Should organize some training sessions for new employees and existing ones to train them in the technologies used and increasing their business knowledge about the company.

    Advice to ManagementAdvice

    Let people be creative by implementing more of their ideas. Work life balance is pretty good unless you get pulled of for some approaching deadline but you get a compensation time off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    I enjoy working at BMC and have found the people, as usually, to be the driving force behind my satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software full-time for more than 10 years

    Pros

    BMC is very open to people moving into new roles, trying new things, and growing broadly and deeply. This is a huge benefit to me personally and to my ability to retain top talent.

    Cons

    BMC does not market themselves strongly in the public eye. I look forward to mentioning to people that I work at BMC and not needing to explain our business at a basic level. Broad marketing, becoming more of a household name, would be excellent.

    Advice to ManagementAdvice

    Stick with a solution focus, not only software licenses. Companies are buying to gain efficiencies, impact net income, or otherwise improve their business. Addressing the full solution set including implementation, warranty, and education as PART of selling and not after the license is sold would make all BMC organizations part of the customer success.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Account Manager role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager (Sales)
    Current Employee - Account Manager (Sales)

    I have been working at BMC Software full-time for more than 10 years

    Pros

    Culture is great and the people are great to work with. Over the years we have adapted to changes in the market place for the best of the company. Compensation is fair and the benefits are some of the best in the business.

    Cons

    This change can always lead to turnover in many areas. Those who can get through the change can prosper and can excel in there job.

    Advice to ManagementAdvice

    Makes all the products better and best of breed. Some products are better then others and we need to stick to what we are good at and stay good long term.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMC Software

    Pros

    The great people that works there

    Cons

    No life-work balance at all

  6.  

    Working for BMC Software was a wonderful experience and a nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  Bangalore (India)
    Former Employee - Senior Consultant in Bangalore (India)

    I worked at BMC Software full-time for more than 3 years

    Pros

    Interacting with teams within BMC was wonderful and got inputs required very easily. It was a very close knit team work.

    Cons

    Facilities could be much better.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Depends on leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMC Software full-time for more than 5 years

    Pros

    When there are good leaders, engagement drivers improve.

    Cons

    When there are poor leaders, they tend to bring on friends, reward eachother, & no one is held accountable.

    Advice to ManagementAdvice

    Bain should pay more attention- business is not run any differently than when BMC was publicly traded. For once, hold leaders accountable to manage expenses!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Best employee-satisfaction company in Pune

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Developer  in  Pune (India)
    Current Employee - Senior Product Developer in Pune (India)

    I have been working at BMC Software full-time for more than 5 years

    Pros

    Almost everything.
    Lot of benefits.
    Good Managers (No personal interference)
    Good policies and ethics
    Product based.
    etc.

    Cons

    No onsite opportunities
    Takes long to get promoted to manager/lead/architect level

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Meat grinder, good ole boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Houston, TX
    Former Employee - Director in Houston, TX

    I worked at BMC Software full-time for more than 10 years

    Pros

    compensation
    world-class co-workers
    benefits
    great offices
    opportunity to develop if you have the right leader

    Cons

    management "the emperor's new clothes" - no one has the guts to say/do what really needs to be said/done
    everyone's a VP or President
    hours
    "what have you done for me lately"
    concern for development of employees is hollow and insincere
    little to no opportunity for women in upper management

    Advice to ManagementAdvice

    consider removing the management that were at the helm when the ship went down - that in and of itself is a demotivator for those still there
    constant layoffs might be needed to reduce cost, but get rid of the real dead wood (the many do-nothing VPs with no or very small teams) and leave the actual doers alone
    adding yet another layer of management at the "president" level is not going to move the needle and sell product
    get rid of the old thinking of the "big four" - it's a whole new mainframe-less world
    your latest acquisition isn't always your new "bright and shiny can do no wrong" object

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Living in Interesting Times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead MSM SQA Engineer  in  Austin, TX
    Current Employee - Lead MSM SQA Engineer in Austin, TX

    I have been working at BMC Software full-time for more than 10 years

    Pros

    One of the great things about working at BMC is the people. Like any other workplace you have the mixture of personalities, but all in all everyone supports one another. I have found that you can make time for your family and yourself and not be treated as a slacker. Health benefits are good unless you are unable to take advantage of the HSA plan. The office has gone through a remodel and everyone that does not work from home still has an office rather than a cube farm. Training is recommended and supported as long as it does not interfere with your work and it doesn't cost BMC any additional dollars.

    Cons

    The QA organization has lost a number of people in the last year due to reductions and attrition. Management seems to think that they can just shuffle people around to take up the slack without understanding that the skill set needed to understand how to test a product thoroughly does not always easily translate to another product. Management talks about the greying of the R&D organization and how they need to address it without recognizing the knowledge they are losing because they are not acting fast enough for those retiring to pass that knowledge on. Management is also aware of the many single points of failure (staff that provides critical functions with no backup) yet make no obvious effort to address them. There is no career development in the R&D organization. Promotions are few and far between.

    Advice to ManagementAdvice

    BMC management is responsible for creating an environment that drove a number of developers and QAs to find work elsewhere. Instead of assuming they were ungrateful employees, make an effort to understand why they left and why they were not happy about leaving. The only way to improve things is to accept responsibility for that work environment and addressing the issues and concerns that came out of the exit interviews.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Slow death spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager

    I have been working at BMC Software full-time for more than 8 years

    Pros

    Pay is market competitive, remote work strongly supported,

    Cons

    Middle management receives no support and there is little evaluation of their effectiveness. Most managers struggle with understanding the product and have no experience managing people.

    The acquisition by Bain has not helped the company address its real problem which is an aging set of products. The company was recently split into five separate companies with new leadership brought in for each. This has led to a great deal of churn as old employees scrambled into newly promoted roles which they did not really have the skills to perform and new leaders have arrived that don't understand the marketspace but have had success at other 3rd Tier level organizations.

    It's hard to imagine this having a positive end for BMC. They're big 'innovation', MyIT, is being given away to stay competitive with SNOW and other SaaS players. Previous acquisitions like Bladelogic and Aeroprise (amongst many others) have delivered no real value for the company and are moving to EOL. Their flagship product Remedy OnDemand has been plagued with support issues and mis-management, customers are leaving in droves and the ones that remain are the hardest customers to support and manage. Talented employees are leaving weekly and a number are waiting for their last round of vested shares to cash out this year. Since the acquisition many employee benefits like ESPP, reserve shares and medical benefits have been dropped or cut substantially.

    Advice to ManagementAdvice

    It's time to make some significant adjustments and cut underperforming product lines, thin the middle management layers that abound and re-invest the monies been spent on a customer success function that has quadrupled year over year and spends all of its time tracking customer support tickets and instead direct that money on improving core products so they don't have as many support issues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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