BMC Software Reviews

Updated July 6, 2015
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597 Employee Reviews

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  1. Helpful (5)

    Not stable at this time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Sales Software Consultant
    Former Employee - Pre-Sales Software Consultant

    I worked at BMC Software full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some nice people. Good benefits.

    Cons

    ITSM products have fallen behind of competition, and they are trying to catch up. Sales account rep turnover is extremely high, which adversely affects customer relationships and profoundly slows the sales cycle.

    Advice to Management

    Targets are too high, which is a significant factor in high turnover of sales reps. Management turnover is also high. Fix it. Find a way to retain sales people so that you can keep customers. Customers do not like revolving account reps.


  2. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Houston, TX
    Current Employee - Senior Manager in Houston, TX

    I have been working at BMC Software full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great at keeping the company ahead of the competitive curve

    Cons

    Management turn-over and if you are not at director level, not much chance for promotion.


  3. Helpful (5)

    Circling the drain; work here at your own risk.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMC Software full-time (More than 3 years)

    Pros

    - Compensation plan largely good
    - They still offer good benefits
    - if you don't like current management, wait and they'll be replaced

    Cons

    - the only unit where they're competent managers is mainframe/Control-M; the other units are whip-sawed by yearly management changes that have led to vicious (and probably fatal) exodus of talented staff.
    - sales-obsessed culture run by mediocre sales people -- the departure floodgates are so severe, they are actually offering "retention bonuses" to sales people, thus incentivizing exactly the wrong talent to stay
     - very much a "work harder" (not work smarter) culture
    - Agile response here means in about 2 years.

    Advice to Management

    Stop treating staff as replaceable -- Houston, you have a problem: all of your people are knowledge workers.
    Stop swapping out management every year.
    Stop with the yearly RIFs (always in March, just before new fiscal year).
    Start being consistent in strategy and plan execution.
    Fire the cronies and stop crony hiring.


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  5. Helpful (3)

    Hot Mess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager
    Current Employee - Senior Marketing Manager

    I have been working at BMC Software full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Competitive pay but only because the company needs it to attract/retain top tier talent.

    Cons

    -Huge resource gaps / Company lacks best continuity, best practices
    -Sales people are Tier 2 / Tier 3
    -Top heavy management who are ineffective and have no clear vision
    -Attrition rate unprecedented
    -Lack of innovation and brand awareness in the marketplace
    -Low employee morale

    Advice to Management

    BMC is in acquisition mode ... Bain and Golden Gate should pay more attention to the inner workings of this company if they want to salvage their investment


  6. Changing of the guard - New Blood +++

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Consultant
    Current Employee - Principal Software Consultant

    I have been working at BMC Software full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coming off an overall good year... Lot of impressive new blood in the exec management team.

    Cons

    Overall still some questions around support for side products.


  7. Software Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Consultant in Chicago, IL
    Former Employee - Software Consultant in Chicago, IL

    I worked at BMC Software full-time (More than 3 years)

    Pros

    Great team and good salary and bonus!!

    Cons

    Not too many new products being developed and they still rely on old technologies for creating solutions.

    Advice to Management

    Invest more in your employees


  8. Charging forward

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Constantly Changing and Challenging environment. Ability to work in a multi-national environment. Work with a very talented and dedicated group of people.

    Cons

    Work life balance issues.


  9. Helpful (4)

    Go elsewhere - lost company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in San Jose, CA
    Current Employee - Senior Director in San Jose, CA

    I have been working at BMC Software full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent market leading mainframe products. While other products are still string, they have fallen behind competitive products.

    Cons

    Minimal innovation. Bloated platforms. Long time to invent and longer time to value.

    Advice to Management

    Need to overhaul the management. A private company of BMC's size doesn't need 15+ members in the leadership team. No wonder nothing is getting done!


  10. First Line Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great, Collaborative workforce that is focused on growth in the business.

    Cons

    being private makes access to financial strength difficult

    Advice to Management

    Equity retention packages similar to ones prior to the privatization would contribute to retention.


  11. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMC Software full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    vacation, sick leave, benefits, family leave

    Cons

    salary not compatible for surrounding area



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