BMO Financial Group Reviews

Updated September 17, 2014
Updated September 17, 2014
466 Reviews
3.2
466 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BMO Financial Group President and CEO, BMO Financial and Director Bill Downe
Bill Downe
218 Ratings

Review Highlights

Pros
  • Good work life balance in certain groups (in 39 reviews)

  • Good benefits- especially 6 Weeks parental leave, (in 22 reviews)


Cons
  • Bad work life balance in others (in 9 reviews)

  • The sales targets are ridiculous and very hard to meet month by month (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Things had changed a lot s

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSM  in  Vancouver, BC (Canada)
    Current Employee - FSM in Vancouver, BC (Canada)

    I have been working at BMO Financial Group full-time for more than 3 years

    Pros

    Good training, nice colleague and financial products and services. Get to know a lot of people

    Cons

    Increasingly sales-driven these years, upper mgmt don't understand what front line Staff actually face

    Advice to ManagementAdvice

    It's bad to hear from one of our recent district gathering, a clear message was made by upper management about if you can't take the stress or meet targets, u better go selling coffee. That's humiliating and neglect all those services that a staff had provided . Don't be a greedy sales machine!

    No opinion of CEO
  2.  

    they are very vague don't get straight to the point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Contact Agent  in  Mississauga, ON (Canada)
    Former Employee - Customer Contact Agent in Mississauga, ON (Canada)

    I worked at BMO Financial Group full-time for less than a year

    Pros

    i don't have any pros

    Cons

    if you are a parent forget working here…

    Doesn't Recommend
    Disapproves of CEO
  3.  

    A great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Toronto, ON (Canada)
    Former Employee - Business Analyst in Toronto, ON (Canada)

    I worked at BMO Financial Group as a contractor for less than a year

    Pros

    Great benefits and many opportunities for upward mobility in various departments.

    Cons

    Staff are overworked and not compensated for that work. Many positions are being outsourced which does not leave employees with much confidence in the company

    Advice to ManagementAdvice

    Respect and value your employees. They are your best marketing tool

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)

    I have been working at BMO Financial Group part-time for more than 3 years

    Pros

    Easy to get, requires really no qualifications. Only have to be liked by your managers to move up.

    Cons

    Probably the worse position to work for in all the financial institutioins in Canada. Being a front line worker at BMO has been a terrible experience. It mainly stems from the top down management. Even if you have qualifications to move up in the company, if you are not liked or suck up to your boss, you will NEVER get out of thos position.

    Advice to ManagementAdvice

    To better screening of who is actually appointed into management positions. Because there are loads of people that are moving up in the ranks, not because they are qualified to be in that position, but only because they are liked by a higher person. Education does not seem to matter in this organization. As person performing extremely well in a CSR position and also have a far better education than people in management, I get no response from any managers when I try to do a job that I can do better in the bank. The upper management does not seem to care or help even with constant communication showing my willingness and my qualifications to do a different job within the organization.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    BMO is an equal employer, which has great benefits;

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Vancouver, BC (Canada)
    Current Employee - Sales Associate in Vancouver, BC (Canada)

    I have been working at BMO Financial Group full-time for more than 3 years

    Pros

    I like working at BMO because of the job security it provides.

    Cons

    The set back I faced when working at BMO was overcomming the high rate of disappointment and sneers from agitated customers.

    Advice to ManagementAdvice

    One point I can make to improve culture at BMO is to lessen the pressure of selling BMO products.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    employees are treated well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Planner, Investment & Retirement Planning  in  Mississauga, ON (Canada)
    Current Employee - Financial Planner, Investment & Retirement Planning in Mississauga, ON (Canada)

    I have been working at BMO Financial Group full-time for more than 5 years

    Pros

    For eager workers it is easy to move up quickly.

    Cons

    The computer systems and some of the processes are so outdated and should be fixed so the workforce is more productive.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMO Financial Group as an intern

    Pros

    Great culture, people, and learning environment

    Cons

    The workload could vary and you might not get alot of projects or responsibilities

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    loan collector, you need to have good persuasive skill and patients to do this job. but the location is in Mississauga.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Collector  in  Mississauga, ON (Canada)
    Current Employee - Loan Collector in Mississauga, ON (Canada)

    I have been working at BMO Financial Group as a contractor for less than a year

    Pros

    my manager is very nice, people around me helped me a lot.

    Cons

    wage not too high, heard that it is lower than other major banks.

    Advice to ManagementAdvice

    not too much room for personal growth, but it is good entry level work.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Great company that allows you to balance work and life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Software Developer  in  Toronto, ON (Canada)
    Current Employee - Senior Applications Software Developer in Toronto, ON (Canada)

    I have been working at BMO Financial Group full-time for more than a year

    Pros

    Good compensation package and a lot of opportunities to learn. Managers encourage you to learn. Stability and job security, most of the people I met have been working for BMO for long time.

    Cons

    Salary is lower than other company in the same sector for some positions.

    Advice to ManagementAdvice

    Salary compensation needs to be revised.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    degradation of corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMO Financial Group

    Pros

    good employee share plan. stock keeps going up, due to economy and continuance of cost cutting.

    Cons

    company made decisions to "cut costs" affecting employee development and retention, employee education, satisfaction. Has affected customer service outcomes profoundly.
    New processes ALWAYS laid out, when they were laid out, they did not work, had to revert to old processes, while team of consultants or it, scrambled to put processes back together.
    Bank seems to be run with a lack of common sense, accountability should be placed on decision makers, is not.

    top down management; lack of common sense due to the branches being run by a team of decision makers that do not have employee contact.
    lots of decisions are pass the ball scenarios; with no real explanations.

    Doesn't Recommend
    Disapproves of CEO

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