BMO Harris Bank N.A.
2.9 of 5 107 reviews
www.bmoharris.com Chicago, IL 5000+ Employees

BMO Harris Bank N.A. Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

2.9 107 reviews

                             

46% Approve of the CEO

(no image)

Mark F. Furlong

(41 ratings)

43% of employees recommend this company to a friend
107 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Very Good Benefits that take effect immediately once you start working"
    in 11 reviews
  • "The work life balance is heavily valued"
    in 6 reviews
Cons:
  • "Not consistent in policies and procedures through different locations"
    in 3 reviews
  • "Branch Managers have no accountability for the sales production of the bottom line of their branch the responsibility is all on the PB's"
    in 4 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Employees are at the bottom end of the totem pole.

    Service Representative (Current Employee)
    Chicago, IL

    ProsBenefits are some of the best I have ever seen. Employees try their best to be friendly and approachable but inside we are all worn out over the constant slamming of sales sales sales.

    ConsReferral setting was very high, also a lot of micromanagement has been going around, pretty annoying if you're not used to it. Morale is very low, especially when co-workers leave to other banks.

    Advice to Senior ManagementConsistency is very much needed. Throughout the course that I have been here, I have had 3 branch managers, two supervisors, and an assistant branch manager fired.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    They offered great benefits, however lack of understanding the smaller markets made it challenging.

    Branch Manager (Former Employee)

    ProsGreat benefits, opportunities for advancement in the larger markets and corporate locations, very diverse and inclusive.

    ConsReferrals were the driver of your success, regardless of other contributions you may have been making. Didn't not feel as valued or respected as a result of that.

    Advice to Senior ManagementGain a better understanding of all the markets, large and small because they cannot be treated the same. If a location doesn't fit, make that decision early.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Frustrating, disappointing, sometimes chaotic.

    Anonymous Employee (Current Employee)

    ProsA lot of good people to work with.

    ConsWith the number of times reorganization has occurred, you think they'd be better at it. So much focus on process - but the processes change with little or no advance notice, and half the time the people responsible for the performing the changed processed don't know how. People get new responsibilities, and no one knows who took over their old responsibilities. And then senior management wonders why productivity is so low compared to other banks.

    Advice to Senior ManagementStop doing what makes you look good (or someone else look bad) and start doing what's best for the business and organization.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Great place to work once we were all on the same page after the acquisition. Great benefits.

    Anonymous Employee (Former Employee)

    ProsGreat team, awesome clients, wonderful leadership.

    ConsBMO in Chicago has no clue what is going on in the smaller location.

    Advice to Senior ManagementManagement in my department was superb.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Was a great company, now changing...

    Bank Manager (Former Employee)
    Chicago, IL

    ProsGreat benefits, friendly employees, not a lot of micro-management.

    ConsTechnology and products are not competitive and yet goals are increasing. Promised shareholders profits and made it very difficult for employees to make bonuses. High Market Manager turnover, and many of the Market Managers are not aware of the Bank Manager job challenges and are not helpful. Training is terrible, most of the time it is a tutorial that must be squeezed in inbetween customers. Many of the branches are very short-staffed and yet still responsible for goals which have increased over 200% in some cases.

    Advice to Senior ManagementMake sure the Market Managers are trained. Need to be competitive with technology if want to increase market share. Listen to your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Morale is extremely low in the retail sector of this company

    Service Manager (Current Employee)
    Naperville, IL

    ProsBenefits start on the date of hire and are extensive. Company offers benefits to all employees who work at least 20 hours weekly.

    ConsMedical insurance is expensive. Lots of micromanagement from higher up. Not making goals is never because the goals are way too aggressive (according to management). It is always because employees aren't trying hard enough or because we aren't doing it the right way. The product package for customers is mediocre at best and does not entice them to be referred more products.

    Advice to Senior ManagementDo something to keep talented employees, have more positive performance reviews that are not graded on a curve. Stop continually reducing bonuses. Stop try to sugar coat every negative change as a positive because it wears very thin very quickly.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Come here to hide, its accepted.

    Information Security Assurance (Former Employee)
    Chicago, IL

    ProsGreat people to work with in the US. Great benefits, four (4) weeks vacation from the git go, plus all the bank holidays. Banker hours to boot.

    ConsCanadian parent company is lost in academic theory, not functional nor practical. Technology platforms and use of them is outdated. Don't expect to be US based and impact any change, all concepts about improvements and changes MUST originate in Canada. Lots of meetings, lots of meetings.

    Advice to Senior Managementstopping meeting and start executing

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Fantastic!

    Anonymous Employee (Current Employee)

    ProsGreat people, good learning experience.

    ConsLong hours, low pay. Not much room for personal development.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    It was a good environment to work in. I had excellent colleagues and customers.

    Anonymous Employee (Former Employee)

    ProsCustomer service oriented, great supervisor who lead in an open communication style. The training for new CSRs is very helpful. Was a small location which made it easy to develop good customer relationships

    ConsReferrals were set very high, felt there was more of a focus on getting new products out to customers rather than customer service. Hours were limited as well.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Use to be great place to work at

    Service Representative (Current Employee)

    ProsGreat benefits and great people

    ConsNeeds more management training and it's too much about the sales and not the customers.

    Yes, I would recommend this company to a friend

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