BMO InvestorLine

  www.bmoinvestorline.com
  www.bmoinvestorline.com

BMO InvestorLine Reviews

Updated September 4, 2014
Updated September 4, 2014
22 Reviews
2.8
22 Reviews
Rating Trends

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Viki Lazaris
8 Ratings

Employee Reviews

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  1.  

    A good learning place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRC in Montreal, QC (Canada)
    Current Employee - CRC in Montreal, QC (Canada)

    I have been working at BMO InvestorLine full-time (more than 3 years)

    Pros

    The management team is understanding, manager and seniors are supportive, colleagues are nice.

    Cons

    CRC roles are very sales driven, efforts of providing good customer services are not as much recognized as meeting sales target

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    BMO INVESTORLINE - STEP BY STEP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Relationship Consultant
    Former Employee - Client Relationship Consultant

    I worked at BMO InvestorLine full-time (more than 3 years)

    Pros

    -Great learning experience, great personal development, great path for other roles.
    -Personally I've learned so much at BMO IL: Cold calls, resist stress, multi tasking, taking hits from nasty clients, and markets
    -Your friends are the people who work with you; they understand all that you are going through
    -During times of struggle; real heroes emerge

    Cons

    -Managers are not great, especially the male managers in Montreal. Incompetent and always AFK.
    -Hard to get recognized
    -Not easy to get promoted

    Advice to ManagementAdvice

    CRC managers should sit down and rethink about the times when they were a call agent
    Stop being arrogant and sit down

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Underpaide over worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMO InvestorLine

    Pros

    New office with new software applications. Company pays for csc cph and other courses

    Cons

    Under paid reletive to other banks for samr job. Bmo has small markey share. Focus on bringing in assets and not primary focus on customer swrcice

    Advice to ManagementAdvice

    Stop being greedy and remove the stupid cap on quarter bonus.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great atmosphere, great people, but if you are looking for an opportunity that pays well it's not here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Relationship Consultant in Montreal, QC (Canada)
    Former Employee - Client Relationship Consultant in Montreal, QC (Canada)

    I worked at BMO InvestorLine as a contractor (less than an year)

    Pros

    Great colleagues, very helpful. The managers are amazing; they take the time to listen to each person's opinion and advice. You literally feel like you found your second family. Everyone helps each other out.

    Cons

    Two major areas of improvement:
    -The hourly salary could be much higher considering the workload.
    -The opportunity for promotion is limited. It is not motivating for new employees or contractors of the organization

    Advice to ManagementAdvice

    Increase the pay rate and you'll be able to keep elite level candidates working for you!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    a great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relationship Consultant Intern in Toronto, ON (Canada)
    Current Employee - Client Relationship Consultant Intern in Toronto, ON (Canada)

    I have been working at BMO InvestorLine as an intern (less than an year)

    Pros

    good organization culture and excellent work ethics

    Cons

    not many full-time/part-time opportunities for students

    Recommends
    Approves of CEO
  7.  

    Client Relationship Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRCC in Mississauga, ON (Canada)
    Current Employee - CRCC in Mississauga, ON (Canada)

    I have been working at BMO InvestorLine full-time (less than an year)

    Pros

    - you have a job with one of the big five banks
    - fairly stable unless you are a contract worker

    Cons

    - focus on average time spent on each phone call is heavily scrutinized
    - you will get questioned about why you are not taking a phone call
    - you are paid 1 basis point for each dollar you bring in as a sale
    - the company's management even disclosed that on each dollar, they make 70 basis points

    Advice to ManagementAdvice

    - take some phone calls, then try again. how can you manage something that you know nothing about? in theory a phone call resolves the customer's issues, provides a great conversation and transitions into sales. so try your theory, then coach us.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Relationship Consultant in Toronto, ON (Canada)
    Former Employee - Client Relationship Consultant in Toronto, ON (Canada)

    I worked at BMO InvestorLine full-time

    Pros

    Learn a lot about the industry quickly in a relatively short time. Good stepping stone for your career. The annual salary is about average among other similar jobs. You can get a bonus at end of year depending on the performance of the company and your performance. Colleagues are helpful and friendly.

    Cons

    It can be stressful if you don't like to be on the phone all day talking to angry or demanding clients. High sales targets and micro-management. Location is in Meadowvale, Missausaga by the highway 401. There is high turnover rate.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Exciting and excellent sales team environment before 2012 restructuring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Calgary, AB (Canada)
    Former Employee - Inside Sales Representative in Calgary, AB (Canada)

    I worked at BMO InvestorLine full-time (more than an year)

    Pros

    Knowledgeable and open minded management
    A+ Team experience
    Lots of support and training to ensure success
    Opportunities for growth
    Great salary and benefits
    Fun work environment and colleagues who are willing to share ideas

    Cons

    Restructure during Sep. 2012
    Lay offs
    Many promotions are only available if you can move to Toronto, ON
    adviceDirect

    Advice to ManagementAdvice

    Focus on the product that works - self-directed. Though the aD is new and innovative, there are still reservations in the market about it. Until those are settled, try to go back and think of "what worked". The structure prior to the changes in 2012 were extremely successful. Why not analyze that time carefully to see what methods were used then and re-implement? Also, there is a reason for employment turnover... perhaps it would be best to really figure out what is causing this after all of the changes.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Investorline is an underpaid, over worked and underappreciated role.Do not waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relationship Consultant in Mississauga, ON (Canada)
    Current Employee - Client Relationship Consultant in Mississauga, ON (Canada)

    I have been working at BMO InvestorLine full-time (more than 3 years)

    Pros

    reinburse for cources such as CPH and DFOL

    Cons

    Below average pay. Same job at Scotia and TD pay min $5k more a year! Training is garbage!! not enough of it and managers pressure agents to sell sell sell. Targets are unrealistic and its all or nothing...98% of your target you get ZERO!! work at scotia or td this company laid of staff and stock is down.

    Advice to ManagementAdvice

    Stop pressuring agents to bring in the money and instead focus on helping them give good service to clients and provide proper training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    good stepping stone for someone getting into finance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMO InvestorLine

    Pros

    good work-life balance. good colleagues. relatively young workforce.

    Cons

    limited advancement opportunities. call center environment.

    Advice to ManagementAdvice

    focus on things that are important to clients and that put the company at the same level as the competition. Investorline lags in many areas compared to the competiton. (as told by clients)

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