BMW Financial Services Reviews

Updated April 22, 2015
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3.1
36 Reviews
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Ed Robinson
14 Ratings

Employee Reviews

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  1. Great work life balance, lots of opportunities to learn!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Woodcliff Lake, NJ
    Current Employee - Analyst in Woodcliff Lake, NJ

    I have been working at BMW Financial Services full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Amazing company car program. The work is pretty interesting and challenging as the business evolves. Opportunities for exposure to upper management is very high. Collaboration with colleagues in the office and other markets is encouraged, which leads to exposure to different parts of the business. Employees are encouraged to take a paid day off per year to volunteer for the community. Family oriented culture and colleagues are very nice and friendly.

    Cons

    There are not many cons about the company off the top of my head. One unofficial rule is that you should stay in a position for 3 years before moving onto another role. Lastly, the pay is relatively low compared to the market.

  2. fullfilling,served its purpose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMW Financial Services full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    benefits are awesome, 2 company cars

    Cons

    very risk averse, making offerings un-competitive in a very crowded and competitive space. if you are a minority/protected class race, do not expect to ever get promoted. Very close knit "boys club" that decide who gets promoted. Never based on performance but how well do you get along with boys club.

    Advice to Management

    Listen to field feedback when its given and act on it.

  3. BMW has a positive, diverse environment, but the pay and treatment of the "temporary" employees is abysmal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations Specialist in Hilliard, OH
    Current Employee - Customer Relations Specialist in Hilliard, OH

    I have been working at BMW Financial Services

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -The people are amazing. BMW has a knack for hiring quirky people with very diverse backgrounds. I would not have stayed so long if my coworkers weren't so awesome.
    - BMW is very progressive. They are very LGBT friendly, this office is business casual, and they love to help the local community. BMW also is good about recognizing employees who donate a lot of their time to other organizations
    - The cafe is wonderful. Everyone else has covered this many times. Seriously, the food is great and incredibly affordable. Also, while there are "coffee" machines in two places on every floor, the best free coffee is in the cafe and is available until 2:30 p.m.

    Cons

    - "Temporary" employees stay temporary for a long time. There is no plan to buy out the contract of temporary associates. The only way to get hired on is to fight for the one "job card" that is occasionally available between 20 employees, all of whom have worked at the company for 6 months-2 years. Yes, you read that correctly, some temporary associates have been there for 2 or more years. There are multiple employees, ENTIRE sub-departments that have specialized vehicle knowledge, who will never be hired on. In those sub-departments, you are only eligible for the standard merit based raise that can be had after one year, which is usually 50 cents or less.
    - The pay, which goes along with the inability to truly advance, is hardly enough to make ends meet. If you are single with no children, have little to no student debt, you may be able to stick it out here long enough to finally get a raise or get hired on. If you have children, have student debt/medical debt/any other kind of debt.... keep your resume up to date and posted on job boards at all times.

    Advice to Management

    Create more full time positions, start buying out the contracts of your "temporary staff", or lose all of your knowledgeable employees

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  5. Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations Specialist in Hilliard, OH
    Current Employee - Customer Relations Specialist in Hilliard, OH

    I have been working at BMW Financial Services full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great company, benefits and perks.

    Cons

    Schmooze culture, nepotism and lack of direction

    Advice to Management

    Be professional, offer mentoring and care about retaining employees and career direction. Can't believe they won best place to work

  6. Great company, friendly people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Administrative Assistant in Ontario, CA
    Current Employee - Executive Administrative Assistant in Ontario, CA

    I have been working at BMW Financial Services part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment, supportive management.

    Cons

    BMW NA and BMW FS are both terrific companies to work for. The only con I can think of is that they no longer hire direct administrative staff. All admin staff are now contracted/temp through staffing services.

  7. Helpful (2)

    great product but horrible management skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations Specialist in Hilliard, OH
    Former Employee - Customer Relations Specialist in Hilliard, OH

    I worked at BMW Financial Services part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you get the opportunity to move to one of the specialty teams take it, or volunteer for one. access to employee car program, weekends off, and fellow workers from tier 1 and tier 2 are wonderful to work with, but that's where it ends!

    Cons

    if you take this job don't stop looking elsewhere, management only cares about who is brown nosing with them, and if you aren't then you're not worth keeping. Extremely high turn over rate, don't be surprised when 1-3 people quit/get fired every WEEK! One of the male team leads sexually harasses all of the women in the office, trying to flirt with them, and when the men stand up for them or when they stand up for them self's. the team lead will harass them non-sexually until they quit from the stress or get fired for stupid stuff. The training isn't really there (4 weeks) you active listen to awhile and some death by power point and then they throw you on the call line to see how you do. No time frame to be hired on by the company, but brown noses are always first in line even if they are bad at their jobs. they will hold a company trip hover your heads to attempt to keep you working there but its still not worth it.

    Advice to Management

    offering free food to thank the department doesn't go very far to raise morale. its all about the atmosphere in the office and when you mess with that just cause you don't like a person, it kills the opportunity for others to succeed and causes a higher turn over rate. spend less time in meetings and more on the floor with you teams.

  8. Helpful (1)

    Way too German. And I'm German.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMW Financial Services

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Nice clean facilities. Get an ok discount on a car but watch out because...

    Cons

    If they randomly fire you, you've lost your job and your car. When I worked there, they decided to fire myself and 13 other people for dubious reasons. Thankfully, I hadn't leased one of their cars. My colleagues' cars and jobs evaporated and they were escorted out to call a taxi! Most of us got unemployment benefits because the terminations were unsupported.

    Advice to Management

    Be less German about schedules. Docking us for being late from a (scheduled) 15 minute break was the same penalty as being late to work. Really? Some flexibility would serve BMW well. Felt like a resource to be managed rather than a person.

  9. Boring work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMW Financial Services

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    car perks/discounts, cafeteria, nice facilities

    Cons

    Same boring tasks everyday, no challenge.

  10. Not what it seems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lease End Specialist in Hilliard, OH
    Current Employee - Lease End Specialist in Hilliard, OH

    I have been working at BMW Financial Services full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Car program was the only good thing.

    Cons

    Management have no idea what direction they are heading in.
    Lack of leadership and development.

    Advice to Management

    Get experienced managers with leadership skills.

  11. Great Culture, Great People!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMW Financial Services full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Collaborative environment, GREAT benefits, good work/life balance, strong leadership team with focus on providing an excellent customer experience. Financial Services is like a small company inside a big company, so there is opportunity to be innovative and entrepreneurial and to see the impact you are having on the organization.

    Cons

    Promotions are mostly from within, so if you've come in from the outside to a professional role, be prepared for it take a while to earn the respect of the existing team. Once you do, you'll have a lot of opportunity.

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