BOK Financial Reviews

Updated August 8, 2014
Updated August 8, 2014
24 Reviews

3.1
24 Reviews
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BOK Financial President, CEO, and Director Stanley A. (Stan) Lybarger
Stanley A. (Stan) Lybarger
8 Ratings

Employee Reviews

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  1.  

    Great Company, though lots of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Denver, CO
    Former Employee - Branch Manager in Denver, CO

    I worked at BOK Financial full-time for more than 5 years

    Pros

    Great upper management on the consumer side, good pay and benefits. Lots of training. Recently upgraded systems are pretty good.

    Cons

    Cut staff to bare minimum, so it is hard to get out and make business calls.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
  2.  

    My division was a mess but I likely would have enjoyed working in other areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Kansas City, MO
    Former Employee - Vice President in Kansas City, MO

    I worked at BOK Financial full-time for more than a year

    Pros

    Philanthropic organization, competitive pay, products and services I was able to offer clients were competitive. Enjoyed working along-side other ambitious and hardworking salesmen. Newer/smaller markets (outside of OK) are able to locally brand. I enjoyed working in my market in particular, and how the market placed an emphasis on bringing the Sr. level and more green salesmen together in working towards goals. The bank overall has a great story and really seems to want to cater to the clients.

    Cons

    The story of locally branding has little merit when each market is reporting to management in Tulsa who are not intuitive about the markets they are overseeing. From Tulsa, employees are handed down unrealistic and unattainable sales goals along with a high-pressure sales environment. There is no formal training or on-boarding process. The lack of quality job support in combination with pressure to reach unreasonable goals makes for a cut-throat/kill or be killed work environment. Blatant inappropriate conduct of middle and senior management occurred without being addressed. Communication from management and HR to markets outside of OK is poor. The company is not concerned about investing in the employees for long-term success, but rather to acquire the clients of established bankers.

    Advice to ManagementAdvice

    Sales goals should negotiated between the employee and their local market manager. The goals should take into account the employee's career level and the environment within their market. HR should place more of an emphasis on fully/properly disclosing and enforcing policies. The company should place more of an emphasis on equipping employees for success through efficient on-boarding, training, and ongoing job support.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    BOK Financial is a solid company which has vast differences in employee satisfaction in the various business lines.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President/Manager  in  Tulsa, OK
    Current Employee - Vice President/Manager in Tulsa, OK

    I have been working at BOK Financial full-time for more than 10 years

    Pros

    BOKF is active in the community, has a good reputation, average benefits for a company its size. BOKF's conservative spending provides good shareholder returns and a somewhat better than average level of security for its employees.

    Cons

    The conservative nature of the company can also be a con. Employees continuously see record earnings published but don't always feel the reward of those earnings in their salaries, benefits or equipment expenditures. Upper management/leadership are either completely out of touch with reality in certain areas or are being misled. Abusive treatment of mid level managers is continuously permitted by HR and senior level management. Unrealistic expectations are agreed to and imposed upon too thinly covered processes. Burnout at mid management level in certain areas, at least is rampant.

    Advice to ManagementAdvice

    Either listen to the concerns when employees go to HR or ensure that HR is making those concerns known.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    No longer your hometown bank that cares about its customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK

    I worked at BOK Financial full-time for more than 5 years

    Pros

    The culture used to be good but it's changed in the last several years and not for the better

    Cons

    Lack of direction and training ,technology still behind other local companies

    Advice to ManagementAdvice

    Not the bank I originally hired into. Its turning into just another big bank that churns through employees and customers

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Overall good, some areas lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Banker  in  Tulsa, OK
    Current Employee - Consumer Banker in Tulsa, OK

    I have been working at BOK Financial full-time for less than a year

    Pros

    In a banker roll, I was given a lot of training. Looking to move up within a year of employment. But, I had to put in the work, raises and promotions don't come from "just getting by."
    Anyone can do it if they are willing to work and have the drive for sales

    Cons

    Although I was given training, I had to seek it out myself, no one to guide me through it all. Which was tough since I had never been in banking
    Hours can be a bourdon.
    Usually too small of a staff because of high turnover

    Advice to ManagementAdvice

    I feel jiped when a new manager comes in at the store level and never had been in banking, this does not, especially one who had never been in sales.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    All talk no action...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller/Banker
    Former Employee - Teller/Banker

    I worked at BOK Financial full-time for more than a year

    Pros

    It's banking on a smaller scale. The people in other departments within the bank are nice.

    Cons

    It's becoming a lot like the big banks, as a banker/teller we have to sell and be aggressive like a car salesman. Constantly calling the same people over and over. They also expect you to act as a teller, and a banker at the same time. Errors always happen when you have to multi task and hurry, because as a teller when the lobby is busy you are expected to handle everything at once. This bank is also not set up correctly, there are 4 banker/tellers and ONE banker desk, so customers usually end up standing at your teller window while you help them with their accounts. This is just awful.
    The people that run this bank have a favorite word, and that word would be NO!
    They are not flexible with their employees, however management wants the employees to be willing to change at a moments notice.
    The management does not back up their banker/tellers, they sit at their desks on their computers all day. They ask the employees to prospect for new business but yet, they never go with the employees or even offer to help. They ask the employees to bring in new business and then very next sentence tell us not to put all of eggs in one basket and tell us whe cannot work on projects while the lobby is open for business, and when we want to do something, they tell us that it would be to expensive and to find a different way to do it.
    They also have the worst benefits I have ever seen. Couldn't afford their medical coverage. And they force you into their 401K with mandatory deductions.

    Advice to ManagementAdvice

    ASK your employees for feedback and actually listen to them. Get off your duff and help with outside prospecting and do their job. After all, management is there to build the business. But with BAZ the management just keeps their chairs warm

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Headed in a new direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BOK Financial full-time for more than 5 years

    Pros

    family like working atmosphere here

    Cons

    cultural shift to be more like big banks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Too much work and not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Secondary Marketing Analyst  in  Tulsa, OK
    Current Employee - Secondary Marketing Analyst in Tulsa, OK

    I have been working at BOK Financial full-time for more than 5 years

    Pros

    My wages keep me from having to living under a bridge. Bok pays more than unemployment.

    Cons

    No pay raise for the past two years, department is understaffed, you are expected to work at a frantic pace to get your work done in an 8 hour day. Overtime is frowned upon and you are limited to 1 hour of overtime a day. You have to take shortcuts to get all the work done and not fall behind.

    Advice to ManagementAdvice

    Share the profit with those of us in the trenches making the profit happen. Provide new supervisors with the training they need to be effective team leaders.

    Doesn't Recommend
  10. 2 people found this helpful  

    Good job if you don't mind low wages (mortgage operations)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Secondary Marketing  in  Tulsa, OK
    Current Employee - Secondary Marketing in Tulsa, OK

    I have been working at BOK Financial full-time for more than 3 years

    Pros

    Medical and dental benefits are on par with other corporations I have worked for
    The work is easy.

    Cons

    There are very few opportunities for advancement. Most of the jobs in the mortgage division are non-exempt; hence the low wages. No flextime, no flex hours, only three weeks of vacation and 10 fixed holidays, no floating holidays, severe limitations on when you can take vacation; you are expected to work overtime with no advance warning that you will have to stay late, which makes it impossible to schedule activities after work.

    Advice to ManagementAdvice

    Stop wasting money remodeling the offices, those funds should have gone to much needed pay rises for the front line staff. Every month we are told about record profits but yet our wages have not kept up with inflation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK

    I have been working at BOK Financial

    Pros

    Opportunities to move within company if you don't enjoy current position. Pay is competitive for job title. Decent benefits. People are good. First line managers are great.

    Cons

    Not an enterprise view. Siloed work environment. Upper management could be better. They are invisible basically. Work desk area is poor. Slow moving projects.

    Advice to ManagementAdvice

    Think enterprise when it comes to software. Upper and mid managers need to walk the floor once in a while. Get out of your tower.

    Recommends
    No opinion of CEO

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