BOK Financial Reviews

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BOK Financial President, CEO, and Director Stanley A. (Stan) Lybarger
Stanley A. (Stan) Lybarger
8 Ratings

26 Employee Reviews

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  1. I really enjoy working for BOK Financial. They have a fantastic culture, and really take care of their employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BOK Financial

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people, culture, opportunities and work life balance

    Cons

    Career progression. Name Recognition.


  2. POOR MANAGEMENT HORRIBLE EMPLOYEE MORALE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK

    I worked at BOK Financial full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I began working at BOK in 2011. It was great in that the employees were great. Company benefits were pretty good and the Morale at the time was high. I expected to work there for at least 5 years as a minimum. Tons of work so job security was not an issue. Overall it WAS a good place to work

    Cons

    The management turnover was unbelievably high! There were more NEW managers than employees. Managers were fired or they quit. as upper management was NOT solid. So much so that one of the Senior VP's even resigned. My department fired 5 employees and did not replace them. Therefore the work piled up and became unbearable for our small staff in Loss Mitigation. New management after new management and still no remedy. Management did NOT share any of the profits with the employees of our department. There were NO incentives, but more and more work was expected of us. Short staffed and all. Management hinted about the possibility of incenting its employees but did nothing to share the wealth. Many employees became disgruntled and tired of the same mess in the department. Management fired all of the local managers and brought in ALL new employees from out of state; NONE of which ha ANY prior knowledge or experience in the department they were hired to manage. Opted out of the department several times as the stress was too high. No room to grow. Once stuck in a position like that they wanted you there. They did NOT promote from within. Still no remedy. Long hours to try to lessen the amount of work, but not enough staff to handle the load. Poor management, and NO TRAINING!

    Advice to Management

    Hire managers that have the ability to lead a team and department. Share incentives with the people who actually do the work. Train your employees on how to handle the changes that come on a weekly basis. HIRE MANAGERS THAT ACTUALLY KNOW THEIR JOB ASSIGNMENTS. MY MANAGER SAT AT HER DESK AND SURFED THE INTERNET! Horrible.


  3. Great if you're Jewish

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Tulsa, OK
    Former Employee - Anonymous in Tulsa, OK

    I worked at BOK Financial full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The owners are Jewish. If you are too, they'll make you a VP in no time.

    Cons

    The owners are Jewish. If you aren't, you'll work there for 10 years then get passed up for promotion for someone who recently graduated college who is.

    Advice to Management

    Don't discriminate based on religion.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    My division was a mess but I likely would have enjoyed working in other areas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Kansas City, MO
    Former Employee - Vice President in Kansas City, MO

    I worked at BOK Financial full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Philanthropic organization, competitive pay, products and services I was able to offer clients were competitive. Enjoyed working along-side other ambitious and hardworking salesmen. Newer/smaller markets (outside of OK) are able to locally brand. I enjoyed working in my market in particular, and how the market placed an emphasis on bringing the Sr. level and more green salesmen together in working towards goals. The bank overall has a great story and really seems to want to cater to the clients.

    Cons

    The story of locally branding has little merit when each market is reporting to management in Tulsa who are not intuitive about the markets they are overseeing. From Tulsa, employees are handed down unrealistic and unattainable sales goals along with a high-pressure sales environment. There is no formal training or on-boarding process. The lack of quality job support in combination with pressure to reach unreasonable goals makes for a cut-throat/kill or be killed work environment. Blatant inappropriate conduct of middle and senior management occurred without being addressed. Communication from management and HR to markets outside of OK is poor. The company is not concerned about investing in the employees for long-term success, but rather to acquire the clients of established bankers.

    Advice to Management

    Sales goals should negotiated between the employee and their local market manager. The goals should take into account the employee's career level and the environment within their market. HR should place more of an emphasis on fully/properly disclosing and enforcing policies. The company should place more of an emphasis on equipping employees for success through efficient on-boarding, training, and ongoing job support.


  6. BOK Financial is a solid company which has vast differences in employee satisfaction in the various business lines.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President/Manager in Tulsa, OK
    Current Employee - Vice President/Manager in Tulsa, OK

    I have been working at BOK Financial full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    BOKF is active in the community, has a good reputation, average benefits for a company its size. BOKF's conservative spending provides good shareholder returns and a somewhat better than average level of security for its employees.

    Cons

    The conservative nature of the company can also be a con. Employees continuously see record earnings published but don't always feel the reward of those earnings in their salaries, benefits or equipment expenditures. Upper management/leadership are either completely out of touch with reality in certain areas or are being misled. Abusive treatment of mid level managers is continuously permitted by HR and senior level management. Unrealistic expectations are agreed to and imposed upon too thinly covered processes. Burnout at mid management level in certain areas, at least is rampant.

    Advice to Management

    Either listen to the concerns when employees go to HR or ensure that HR is making those concerns known.


  7. Helpful (1)

    No longer your hometown bank that cares about its customers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK

    I worked at BOK Financial full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The culture used to be good but it's changed in the last several years and not for the better

    Cons

    Lack of direction and training ,technology still behind other local companies

    Advice to Management

    Not the bank I originally hired into. Its turning into just another big bank that churns through employees and customers


  8. Great Company, though lots of change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Denver, CO
    Former Employee - Branch Manager in Denver, CO

    I worked at BOK Financial full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great upper management on the consumer side, good pay and benefits. Lots of training. Recently upgraded systems are pretty good.

    Cons

    Cut staff to bare minimum, so it is hard to get out and make business calls.

    Advice to Management

    Keep up the good work!


  9. Overall good, some areas lacking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consumer Banker in Tulsa, OK
    Current Employee - Consumer Banker in Tulsa, OK

    I have been working at BOK Financial full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    In a banker roll, I was given a lot of training. Looking to move up within a year of employment. But, I had to put in the work, raises and promotions don't come from "just getting by." Anyone can do it if they are willing to work and have the drive for sales

    Cons

    Although I was given training, I had to seek it out myself, no one to guide me through it all. Which was tough since I had never been in banking Hours can be a bourdon. Usually too small of a staff because of high turnover

    Advice to Management

    I feel jiped when a new manager comes in at the store level and never had been in banking, this does not, especially one who had never been in sales.


  10. Helpful (1)

    All talk no action...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller/Banker
    Former Employee - Teller/Banker

    I worked at BOK Financial full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    It's banking on a smaller scale. The people in other departments within the bank are nice.

    Cons

    It's becoming a lot like the big banks, as a banker/teller we have to sell and be aggressive like a car salesman. Constantly calling the same people over and over. They also expect you to act as a teller, and a banker at the same time. Errors always happen when you have to multi task and hurry, because as a teller when the lobby is busy you are expected to handle everything at once. This bank is also not set up correctly, there are 4 banker/tellers and ONE banker desk, so customers usually end up standing at your teller window while you help them with their accounts. This is just awful. The people that run this bank have a favorite word, and that word would be NO! They are not flexible with their employees, however management wants the employees to be willing to change at a moments notice. The management does not back up their banker/tellers, they sit at their desks on their computers all day. They ask the employees to prospect for new business but yet, they never go with the employees or even offer to help. They ask the employees to bring in new business and then very next sentence tell us not to put all of eggs in one basket and tell us whe cannot work on projects while the lobby is open for business, and when we want to do something, they tell us that it would be to expensive and to find a different way to do it. They also have the worst benefits I have ever seen. Couldn't afford their medical coverage. And they force you into their 401K with mandatory deductions.

    Advice to Management

    ASK your employees for feedback and actually listen to them. Get off your duff and help with outside prospecting and do their job. After all, management is there to build the business. But with BAZ the management just keeps their chairs warm


  11. Headed in a new direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BOK Financial full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    family like working atmosphere here

    Cons

    cultural shift to be more like big banks



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