BT
3.0 of 5 271 reviews
www.btplc.com London, United Kingdom 5000+ Employees

BT Reviews in City of London, England

All Employees Current Employees Only

3.8 5 reviews

                             

67% Approve of the CEO

BT Chief Executive Ian Livingston

Ian Livingston

(3 ratings)

80% of employees recommend this company to a friend
5 Employee Reviews Back to all reviews
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Rewarding and all-round good employer

Principal Consultant (Former Employee)
City of London, England (UK)

I worked at BT full-time for more than 10 years

ProsTries to do the best for it's people and ensure people are in the right roles through appropriate learning and development. Very good employee communications. Starting to be more adventurous in it's concept to marketing - and getting into TV.

ConsDifficult to change 'job for life' culture amongst older employees and doesn't fulfill promise or exploit potential of it's graduates as well as it could. It's like five or six companies under one banner, each with their own culture and approach.

Advice to Senior ManagementNeeds to acccelerate reduction in employees, perhaps offering more packages. Too many people in limbo (doing the work of two or three people) who are suffering stress due to workload or uncertainty.

Yes, I would recommend this company to a friend

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Frustrating to be caught in a company focussed on cost saving rather than balancing with innovation

Head of Commercial Propositions (Former Employee)
City of London, England (UK)

I worked at BT

ProsWork location flexibility, genuine hard working staff company benefit scheme, well known company

ConsDisingenuous senior management, management bonussed on cutting heads, poor development opportunities, lack of senior management empathy with staff, constant reorganisation to support staff cuts

No, I would not recommend this company to a friend

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Friendly company with lots of opportunities

Senior Project Manager (Current Employee)
City of London, England (UK)

I have been working at BT

ProsThe culture is very friendly with focus on work life balance, working from home or flexi time is very common unless you are in operations role
The company is very diverse in terms of job roles and projects
Communication from senior management is often frequent and through many channels

ConsAlthough generally good people, tends to be issues around professionalism and people not at the too of the skill set
There is a bit of a union mindset and majority of employees have worked at BT for 20+ years so there is a certain amount of tribalism in company

Advice to Senior ManagementThere is a lot of focus around quality of delivery which is great, but we often have head count challenges that make hitting these standards difficult

Yes, I would recommend this company to a friend

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Great place to work if you want to get out of consulting

Business Improvement Consultant (Current Employee)
City of London, England (UK)

I have been working at BT

ProsVery supportive environment
Low stress
Excellent maternity / annual leave policies
Can work from home

ConsInertia in getting anything done
Lack of drive of many employees - feeling of entitlement
Lack of rigour and quality in work completed

Advice to Senior ManagementFocus on exiting low-performing people from the business
Pick a small number of strategic projects and execute them brilliantly - don't try everything and hope something will work!

Yes, I would recommend this company to a friend

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Good but can do better!

IP Voice Support/Trading Systems (Current Employee)
City of London, England (UK)

I have been working at BT

ProsIt's a big company so there are endless opportunities to move around into different lines of business and to go for promotions, which from personel experience I can say are very fair for everyone. I started in BT back in 2006 and made sure I showed promise and a willingness to be keen. Within 6 months I moved onto a more technical team and within another 2 months I was given the chance to learn the ropes of being a manger. Which I did and I was acting manager for my group while our boss was on holiday.
Another good reason is that you feel like your doing something worth while. It's a good feeling when you help people and they are greatful for it. Also its like a family here. Everyone says hello to everyone and all BT people are more than willing to help, even if it means it puts them out and then they have to work harder to catch up!
And then there are all the benefits/discounts from other companies that BT people get.
So all in all, pretty much the best firm I've worked for!

ConsIt can be too big and you feel like a number, so not much reconigntion in the form of bonus/money.

Advice to Senior ManagementThey do ring-fence themselves off from the rest of the BT population somehow. I don't think it's on purpose, its just a really big company and I imagine that it's hard to listen. One thing I would say is give more power back to the level 1 managers as they are the ones who deal with the engineers who keep the maintance contracts going.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at BT reviews and ratings in City of London, England — including employee satisfaction and approval rating for BT CEO Ian Livingston. All 5 reviews posted anonymously by BT employees.