BT Infonet Reviews

Pros

Good benefits & work to life balance

Cons

Impersonal - most job functions outsourced

Pros

Good work life balance and decent benefits

Cons

Management does not foster career growth or development. Too political and not enough merit based recognition

Pros

Before the company was taken over, Infonet was a company where everyone worked closely together, and coworkers almost felt like family (in the good sense of the word). Energetic, and flexible, things were created and people made it work. After the merger with BT, things became more organized, official, structured and additional services became available (more opportunities to sell).

Cons

After the merger, decision making processes seemed to be slower, more people had to be involved, things seem to take longer to be resolved. However, I believe that this was also due to the fact that the organisations still had to fully merge services and retrain people on the new processes (while also still using the old processes).

Pros

Good vacation benefits. Better than average US based companies.

Cons

No raises in 4 years and laid off unexpectedly when other lackluster employees can keep their head down and do dismal work survive by being yes men.
No sense of direction by management caused a total failure for our group to survive, jobs moving to non US countries, would have been better if BT never bought Infonet Corp.
Lackluster customer service after losing top talent, as management more aware of their failing and protecting themselves than listening to people on the floor for improvement.

Advice to Senior Management

Get a new job before the ship sinks into oblivion, BT has proven once before, Concert anyone?, that they cannot do business in the US.