BT Ireland Reviews

Updated February 17, 2015
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BT Ireland CEO Graham Sutherland
Graham Sutherland
3 Ratings

12 Employee Reviews

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  1. Helpful (2)

    Design and Implement Networks for Large Corporate and Government customers

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Engineer in Dublin, Dublin (Ireland)
    Current Employee - Design Engineer in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Occasional Home Working policy (2-3 days from home) Large Corporate clients Salary + Benefits VHI

    Cons

    Incompetent managers Rude corporate culture Dirty offices (toilets) Hot desking low morale high fluctuation (rotating door)

    Advice to Management

    Improve hiring process by introducing tests in order to filter out less capable applicants.


  2. Helpful (1)

    Avoid if you can

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Dublin, Dublin (Ireland)
    Current Employee - Network Engineer in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Competitive salary. Large corporate clients. Global network.

    Cons

    Sales and Finance people are trying to run a Telco where engineers are not appreciated and treated very poorly. Demotivating, depressing work environment. Small, dirty offices with very little desk space and no air-conditioning.

    Advice to Management

    BT used to treat engineers fairly in the UK, why not do the same in Ireland?


  3. Challenging times, challenging management style

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dublin, Dublin (Ireland)
    Current Employee - Manager in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible working Canteen Young Scientist Exhibition Opportunity to learn

    Cons

    Long hours Political environment Culture of micromanagement Headcount cuts by stealth every qtr Not a "Great Place to Work"

    Advice to Management

    Stop pretending you're joining 2 teams together to benefit the customer - we know it's to meet a headcount target - The secret lay-off's every qtr are causing a poor culture. Cut once and finish.


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  5. Difficult atmosphere, avoid this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Dublin, Dublin (Ireland)
    Current Employee - Project Manager in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible working - working from home possible sometimes depending on line management Central location in town Some parking Canteen

    Cons

    CYA mentality rewards the political Constant non-transparent drip-feed of redundancies - people disappear NI staff have total security, RoI staff have none. Financial results totally dependent on headcount cuts in RoI Constant re-organisations couched as streamlining of processes followed by job cuts Huge pressure to sell Little work-life balance

    Advice to Management

    Introduce honest communication and transparency


  6. Managing people out by stealth and bullying the people who stay behind. A toxic culture of death by 1,000 cuts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dublin, Dublin (Ireland)
    Former Employee - Sales in Dublin, Dublin (Ireland)

    I worked at BT Ireland full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some great people left who tough it out. However Trapped by high salaries. Training available. BT Young Scientist is a misunderstood and under-exploited

    Cons

    Institutionalized behaviour, Some senior managers cannot mange high performance from people , zero strategic thinking. Highly politicised. Managers are content to Sweat sales function to squeeze traditional and dwindling revenue lines. Zero innovation and creativity. Insane annual performance process system designed to divert your time and energy away from doing your job and to cover your manager's ass.

    Advice to Management

    Recognise what is good in your people - not just the bad If the intention is to reduce the workforce and backwardly integrate the company into the UK, do it fast. Stop killing by a 1,000 cuts. Give your staff redundancy and let their careers continue.


  7. Lack of management killing BT in South

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Services
    Current Employee - Professional Services

    I have been working at BT Ireland

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good Work life balance Varied workload as BT has huge portfolio. Staff young & friendly. Central location Lots of helpful people around the services.

    Cons

    Merger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union. Cost saving has gone ridicolous, office furmiture now being reconditioned. Morale is lowest I have ever seen in a corporate setting. Professional services model flawed. Middle management very poor, no vision, strategy or technical background Lack of visibility of bigger BT, since de-merger from GS> Focus on key accounts is to the detriment of any new business. Key Sales staff left and replaced by poor qaulity people. further Job losses on cards

    Advice to Management

    Resign.. Employ new Sales with background in IT or Telecomms industry. Focus on generating new business. Employ more managers from South.


  8. Helpful (1)

    Used to be a great place ... till Northern Ireland took over

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Design Authority in Dublin, Dublin (Ireland)
    Current Employee - Technical Design Authority in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Flexible work arrangements - Homeworking facility - Subsidised canteen with decent food in Dublin

    Cons

    - Horrible working climate, best people are leaving the corpany week after week - Reorgs are happening every few month, due to utter lack of strategy and direction - Workforce is completely demotivated and cynical - Pay reviews were poor, even when times were good - Business is driven through time keeping, prospecting and other MIS systems, as opposed to customer focus - complete lack of leadership from senior management and retrechment - CYA culture is predominant - middle management is increasingly being taken over by managers from BT Northern Ireland, who have no experience working with large MNCs, but are used to more beaurocratic systems, dealing with public sector and SME companies

    Advice to Management

    There have been so many reorgs to transform BT Ireland, the mutation that the company is now is barely survivable. The only possible remedy is to return to the working model that was last recognised as succesful (e.g. before the BTNI and EsatBT merger) and work forward from there. Otherwise get on with the job and close down the ROI operations, so that there is room for other companies like Vodafone to fill the space.


  9. Once a great place to work.. Not now

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Advisor in Dublin, Dublin (Ireland)
    Current Employee - Technical Advisor in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Home working policy allows flexibility Young scientist - just a great event Revamped buildings - long overdue but now done. Central d4 location

    Cons

    Spineless line managers Everything is about the numbers Customer service is all but gone Culture of managing good people out to avoid redundancy

    Advice to Management

    Stop the incessant polling. You know the people are unhappy. You know what to do to fix it. Just do it, or stop pretending you care. Why not promote some good people instead of the political idiots. You won't get the results you need from these clowns.


  10. Good place to work until moving into NMC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Services Technician/NMC
    Former Employee - Global Services Technician/NMC

    I worked at BT Ireland full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    9 to 5 shift, local office: easy commute, training

    Cons

    internal processes were all over the place, managers rarely give any praise, basic wage is not great. juvenile bullying from management and other staff within NMC

    Advice to Management

    Career path is limited especially in some cases if you are not related to senior management No feeling of stability. Out the bullies from NMC


  11. Current employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT Ireland

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, great place to work is making them try to improve

    Cons

    Wages are bonuses are poor compared to competition



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