BT Ireland

  www.btireland.ie
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BT Ireland Reviews

Updated Jul 12, 2014

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1.6 10 reviews

0% Approve of the CEO

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Graham Sutherland

(1 ratings)

10 Employee Reviews
in

     

    Good

    Director (Current Employee) Atlanta, GA

    ProsLeaders need to be more aggressive

    ConsWork life balance is tough, heavy workload

    Advice to Senior ManagementNeed to manage wisely

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    Managing people out by stealth and bullying the people who stay behind. A toxic culture of death by 1,000 cuts

    Sales (Former Employee) Dublin, Dublin (Ireland)

    ProsSome great people left who tough it out. However Trapped by high salaries. Training available. BT Young Scientist is a misunderstood and under-exploited

    ConsInstitutionalized behaviour, Some senior managers cannot mange high performance from people , zero strategic thinking. Highly politicised. Managers are content to Sweat sales function to squeeze traditional and dwindling revenue lines.

    Zero innovation and creativity.

    Insane annual performance process system designed to divert your time and energy away from doing your job and to cover your manager's ass.

    Advice to Senior ManagementRecognise what is good in your people - not just the bad

    If the intention is to reduce the workforce and backwardly integrate the company into the UK, do it fast. Stop killing by a 1,000 cuts. Give your staff redundancy and let their careers continue.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    Good place to work until moving into NMC

    Global Services Technician/NMC (Former Employee)

    Pros9 to 5 shift, local office: easy commute, training

    Consinternal processes were all over the place, managers rarely give any praise, basic wage is not great. juvenile bullying from management and other staff within NMC

    Advice to Senior ManagementCareer path is limited especially in some cases if you are not related to senior management No feeling of stability. Out the bullies from NMC

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Once a great place to work.. Not now

    Technical Advisor (Current Employee) Dublin, Dublin (Ireland)

    ProsHome working policy allows flexibility
    Young scientist - just a great event
    Revamped buildings - long overdue but now done.
    Central d4 location

    ConsSpineless line managers
    Everything is about the numbers
    Customer service is all but gone
    Culture of managing good people out to avoid redundancy

    Advice to Senior ManagementStop the incessant polling. You know the people are unhappy. You know what to do to fix it. Just do it, or stop pretending you care. Why not promote some good people instead of the political idiots. You won't get the results you need from these clowns.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    Difficult atmosphere, avoid this company

    Project Manager (Current Employee) Dublin, Dublin (Ireland)

    ProsFlexible working - working from home possible sometimes depending on line management
    Central location in town
    Some parking
    Canteen

    ConsCYA mentality rewards the political
    Constant non-transparent drip-feed of redundancies - people disappear
    NI staff have total security, RoI staff have none.
    Financial results totally dependent on headcount cuts in RoI
    Constant re-organisations couched as streamlining of processes followed by job cuts
    Huge pressure to sell
    Little work-life balance

    Advice to Senior ManagementIntroduce honest communication and transparency

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    Challenging times, challenging management style

    Manager (Current Employee) Dublin, Dublin (Ireland)

    ProsFlexible working
    Canteen
    Young Scientist Exhibition
    Opportunity to learn

    ConsLong hours
    Political environment
    Culture of micromanagement
    Headcount cuts by stealth every qtr
    Not a "Great Place to Work"

    Advice to Senior ManagementStop pretending you're joining 2 teams together to benefit the customer - we know it's to meet a headcount target - The secret lay-off's every qtr are causing a poor culture. Cut once and finish.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Avoid if you can

    Network Engineer (Current Employee) Dublin, Dublin (Ireland)

    ProsCompetitive salary.
    Large corporate clients.
    Global network.

    ConsSales and Finance people are trying to run a Telco where engineers are not appreciated and treated very poorly.
    Demotivating, depressing work environment.
    Small, dirty offices with very little desk space and no air-conditioning.

    Advice to Senior ManagementBT used to treat engineers fairly in the UK, why not do the same in Ireland?

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Used to be a great place ... till Northern Ireland took over

    Technical Design Authority (Current Employee) Dublin, Dublin (Ireland)

    Pros- Flexible work arrangements
    - Homeworking facility
    - Subsidised canteen with decent food in Dublin

    Cons- Horrible working climate, best people are leaving the corpany week after week
    - Reorgs are happening every few month, due to utter lack of strategy and direction
    - Workforce is completely demotivated and cynical
    - Pay reviews were poor, even when times were good
    - Business is driven through time keeping, prospecting and other MIS systems, as opposed to customer focus
    - complete lack of leadership from senior management and retrechment
    - CYA culture is predominant
    - middle management is increasingly being taken over by managers from BT Northern Ireland, who have no experience working with large MNCs, but are used to more beaurocratic systems, dealing with public sector and SME companies

    Advice to Senior ManagementThere have been so many reorgs to transform BT Ireland, the mutation that the company is now is barely survivable. The only possible remedy is to return to the working model that was last recognised as succesful (e.g. before the BTNI and EsatBT merger) and work forward from there.

    Otherwise get on with the job and close down the ROI operations, so that there is room for other companies like Vodafone to fill the space.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Lack of management killing BT in South

    Professional Services (Current Employee)

    ProsGood Work life balance

    Varied workload as BT has huge portfolio. Staff young & friendly. Central location
    Lots of helpful people around the services.

    ConsMerger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union.
    Cost saving has gone ridicolous, office furmiture now being reconditioned.
    Morale is lowest I have ever seen in a corporate setting.
    Professional services model flawed. Middle management very poor, no vision, strategy or technical background
    Lack of visibility of bigger BT, since de-merger from GS>

    Focus on key accounts is to the detriment of any new business.
    Key Sales staff left and replaced by poor qaulity people.
    further Job losses on cards

    Advice to Senior ManagementResign..

    Employ new Sales with background in IT or Telecomms industry. Focus on generating new business. Employ more managers from South.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Design and Implement Networks for Large Corporate and Government customers

    Design Engineer (Current Employee) Dublin, Dublin (Ireland)

    ProsOccasional Home Working policy (2-3 days from home)
    Large Corporate clients
    Salary + Benefits
    VHI

    ConsIncompetent managers
    Rude corporate culture
    Dirty offices (toilets)
    Hot desking
    low morale
    high fluctuation (rotating door)

    Advice to Senior ManagementImprove hiring process by introducing tests in order to filter out less capable applicants.

    No, I would not recommend this company to a friend

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