BT Ireland

  www.btireland.ie
  www.btireland.ie

BT Ireland Reviews

Updated July 12, 2014
Updated July 12, 2014
10 Reviews
1.6
10 Reviews
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Graham Sutherland
1 Rating

Employee Reviews

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  1.  

    Good

    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at BT Ireland full-time (more than 8 years)

    Pros

    Leaders need to be more aggressive

    Cons

    Work life balance is tough, heavy workload

    Advice to ManagementAdvice

    Need to manage wisely

  2.  

    Managing people out by stealth and bullying the people who stay behind. A toxic culture of death by 1,000 cuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Dublin, Dublin (Ireland)
    Former Employee - Sales in Dublin, Dublin (Ireland)

    I worked at BT Ireland full-time (more than 10 years)

    Pros

    Some great people left who tough it out. However Trapped by high salaries. Training available. BT Young Scientist is a misunderstood and under-exploited

    Cons

    Institutionalized behaviour, Some senior managers cannot mange high performance from people , zero strategic thinking. Highly politicised. Managers are content to Sweat sales function to squeeze traditional and dwindling revenue lines.

    Zero innovation and creativity.

    Insane annual performance process system designed to divert your time and energy away from doing your job and to cover your manager's ass.

    Advice to ManagementAdvice

    Recognise what is good in your people - not just the bad

    If the intention is to reduce the workforce and backwardly integrate the company into the UK, do it fast. Stop killing by a 1,000 cuts. Give your staff redundancy and let their careers continue.

    Doesn't Recommend
    Negative Outlook
  3.  

    Good place to work until moving into NMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Services Technician/NMC
    Former Employee - Global Services Technician/NMC

    I worked at BT Ireland full-time (more than 3 years)

    Pros

    9 to 5 shift, local office: easy commute, training

    Cons

    internal processes were all over the place, managers rarely give any praise, basic wage is not great. juvenile bullying from management and other staff within NMC

    Advice to ManagementAdvice

    Career path is limited especially in some cases if you are not related to senior management No feeling of stability. Out the bullies from NMC

    Doesn't Recommend
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  5.  

    Once a great place to work.. Not now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Advisor in Dublin, Dublin (Ireland)
    Current Employee - Technical Advisor in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (more than 5 years)

    Pros

    Home working policy allows flexibility
    Young scientist - just a great event
    Revamped buildings - long overdue but now done.
    Central d4 location

    Cons

    Spineless line managers
    Everything is about the numbers
    Customer service is all but gone
    Culture of managing good people out to avoid redundancy

    Advice to ManagementAdvice

    Stop the incessant polling. You know the people are unhappy. You know what to do to fix it. Just do it, or stop pretending you care. Why not promote some good people instead of the political idiots. You won't get the results you need from these clowns.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Difficult atmosphere, avoid this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Dublin, Dublin (Ireland)
    Current Employee - Project Manager in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (more than 10 years)

    Pros

    Flexible working - working from home possible sometimes depending on line management
    Central location in town
    Some parking
    Canteen

    Cons

    CYA mentality rewards the political
    Constant non-transparent drip-feed of redundancies - people disappear
    NI staff have total security, RoI staff have none.
    Financial results totally dependent on headcount cuts in RoI
    Constant re-organisations couched as streamlining of processes followed by job cuts
    Huge pressure to sell
    Little work-life balance

    Advice to ManagementAdvice

    Introduce honest communication and transparency

    Doesn't Recommend
    Negative Outlook
  7.  

    Challenging times, challenging management style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Dublin, Dublin (Ireland)
    Current Employee - Manager in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (more than 8 years)

    Pros

    Flexible working
    Canteen
    Young Scientist Exhibition
    Opportunity to learn

    Cons

    Long hours
    Political environment
    Culture of micromanagement
    Headcount cuts by stealth every qtr
    Not a "Great Place to Work"

    Advice to ManagementAdvice

    Stop pretending you're joining 2 teams together to benefit the customer - we know it's to meet a headcount target - The secret lay-off's every qtr are causing a poor culture. Cut once and finish.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Avoid if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Engineer in Dublin, Dublin (Ireland)
    Current Employee - Network Engineer in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Pros

    Competitive salary.
    Large corporate clients.
    Global network.

    Cons

    Sales and Finance people are trying to run a Telco where engineers are not appreciated and treated very poorly.
    Demotivating, depressing work environment.
    Small, dirty offices with very little desk space and no air-conditioning.

    Advice to ManagementAdvice

    BT used to treat engineers fairly in the UK, why not do the same in Ireland?

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    Used to be a great place ... till Northern Ireland took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Design Authority in Dublin, Dublin (Ireland)
    Current Employee - Technical Design Authority in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Pros

    - Flexible work arrangements
    - Homeworking facility
    - Subsidised canteen with decent food in Dublin

    Cons

    - Horrible working climate, best people are leaving the corpany week after week
    - Reorgs are happening every few month, due to utter lack of strategy and direction
    - Workforce is completely demotivated and cynical
    - Pay reviews were poor, even when times were good
    - Business is driven through time keeping, prospecting and other MIS systems, as opposed to customer focus
    - complete lack of leadership from senior management and retrechment
    - CYA culture is predominant
    - middle management is increasingly being taken over by managers from BT Northern Ireland, who have no experience working with large MNCs, but are used to more beaurocratic systems, dealing with public sector and SME companies

    Advice to ManagementAdvice

    There have been so many reorgs to transform BT Ireland, the mutation that the company is now is barely survivable. The only possible remedy is to return to the working model that was last recognised as succesful (e.g. before the BTNI and EsatBT merger) and work forward from there.

    Otherwise get on with the job and close down the ROI operations, so that there is room for other companies like Vodafone to fill the space.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Lack of management killing BT in South

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Professional Services
    Current Employee - Professional Services

    I have been working at BT Ireland

    Pros

    Good Work life balance

    Varied workload as BT has huge portfolio. Staff young & friendly. Central location
    Lots of helpful people around the services.

    Cons

    Merger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union.
    Cost saving has gone ridicolous, office furmiture now being reconditioned.
    Morale is lowest I have ever seen in a corporate setting.
    Professional services model flawed. Middle management very poor, no vision, strategy or technical background
    Lack of visibility of bigger BT, since de-merger from GS>

    Focus on key accounts is to the detriment of any new business.
    Key Sales staff left and replaced by poor qaulity people.
    further Job losses on cards

    Advice to ManagementAdvice

    Resign..

    Employ new Sales with background in IT or Telecomms industry. Focus on generating new business. Employ more managers from South.

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Design and Implement Networks for Large Corporate and Government customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Design Engineer in Dublin, Dublin (Ireland)
    Current Employee - Design Engineer in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Pros

    Occasional Home Working policy (2-3 days from home)
    Large Corporate clients
    Salary + Benefits
    VHI

    Cons

    Incompetent managers
    Rude corporate culture
    Dirty offices (toilets)
    Hot desking
    low morale
    high fluctuation (rotating door)

    Advice to ManagementAdvice

    Improve hiring process by introducing tests in order to filter out less capable applicants.

    Doesn't Recommend
    Disapproves of CEO

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