BT Ireland Reviews

Updated February 17, 2015
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1.8
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BT Ireland CEO Graham Sutherland
Graham Sutherland
3 Ratings

12 Employee Reviews

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  1. Current employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT Ireland

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, great place to work is making them try to improve

    Cons

    Wages are bonuses are poor compared to competition


  2. Unfair, Biased And Type Of Dismissal!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology in Ireland, WV
    Former Employee - Technology in Ireland, WV

    I worked at BT Ireland (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The Environment Is Quite Nice, Pay Was Alright, Friendly Atmosphere. I Worked To the Best Of My Ability, Yet Not Appreciated. We Only Learn Based On Trial And Error And Not Being Fatalistic at Response. No One Develops Him/Herself Based On

    Cons

    It was A Contract, I was Shocked to hear that After a short period I Had to Leave Without Any Notice. It Was A Shock To Me, The Communication Was Poor, Had To Stuggle to Get Stuffs Through Or Done. No One Develops Him/Herself Based On Such Fatal Response I witnessed Within This Global Corporate Entity. It was Quite A Ridiculous Type Of Induction And Preparation To Get One Immersed Fully Into The Environment. Shamelessly I was Let Go Suddenly Without A Just Reason But Discrimination I Must Say.

    Advice to Management

    Be Fair, Unbiased and Non-Discriminatory So that You Too Will Get Rewarded In Good Measure Rather Than Just Pick On Someone You Don't Like and Throw Him/Her Out. The Action Was Tantamount To Calamity Without Notice If I Must Describe It Well, We See This All Over The World. Therefore, If you Like your Rest Days To Be Well Fulfilled, Treat Contract Worker With Fairnes and Kindness. The Company Meant Really Well For All Irrespective Of their Race, You the Managers are the One Blackmailing this Great Company With Your Wicked Deeds, Again I Urge you To Imbibe / Invoke the Principle Of Unity With All You May Come Across In Future Because You Don't Know How You Will End Up So That One Day An Aggreived One Won't Storm Your Household For Revenge As Done All Around The World.


  3. Good

    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at BT Ireland full-time (More than 8 years)

    Pros

    Leaders need to be more aggressive

    Cons

    Work life balance is tough, heavy workload

    Advice to Management

    Need to manage wisely


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  5. Managing people out by stealth and bullying the people who stay behind. A toxic culture of death by 1,000 cuts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dublin, Dublin (Ireland)
    Former Employee - Sales in Dublin, Dublin (Ireland)

    I worked at BT Ireland full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some great people left who tough it out. However Trapped by high salaries. Training available. BT Young Scientist is a misunderstood and under-exploited

    Cons

    Institutionalized behaviour, Some senior managers cannot mange high performance from people , zero strategic thinking. Highly politicised. Managers are content to Sweat sales function to squeeze traditional and dwindling revenue lines. Zero innovation and creativity. Insane annual performance process system designed to divert your time and energy away from doing your job and to cover your manager's ass.

    Advice to Management

    Recognise what is good in your people - not just the bad If the intention is to reduce the workforce and backwardly integrate the company into the UK, do it fast. Stop killing by a 1,000 cuts. Give your staff redundancy and let their careers continue.


  6. Good place to work until moving into NMC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Services Technician/NMC
    Former Employee - Global Services Technician/NMC

    I worked at BT Ireland full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    9 to 5 shift, local office: easy commute, training

    Cons

    internal processes were all over the place, managers rarely give any praise, basic wage is not great. juvenile bullying from management and other staff within NMC

    Advice to Management

    Career path is limited especially in some cases if you are not related to senior management No feeling of stability. Out the bullies from NMC


  7. Once a great place to work.. Not now

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Advisor in Dublin, Dublin (Ireland)
    Current Employee - Technical Advisor in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Home working policy allows flexibility Young scientist - just a great event Revamped buildings - long overdue but now done. Central d4 location

    Cons

    Spineless line managers Everything is about the numbers Customer service is all but gone Culture of managing good people out to avoid redundancy

    Advice to Management

    Stop the incessant polling. You know the people are unhappy. You know what to do to fix it. Just do it, or stop pretending you care. Why not promote some good people instead of the political idiots. You won't get the results you need from these clowns.


  8. Difficult atmosphere, avoid this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Dublin, Dublin (Ireland)
    Current Employee - Project Manager in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible working - working from home possible sometimes depending on line management Central location in town Some parking Canteen

    Cons

    CYA mentality rewards the political Constant non-transparent drip-feed of redundancies - people disappear NI staff have total security, RoI staff have none. Financial results totally dependent on headcount cuts in RoI Constant re-organisations couched as streamlining of processes followed by job cuts Huge pressure to sell Little work-life balance

    Advice to Management

    Introduce honest communication and transparency


  9. Challenging times, challenging management style

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dublin, Dublin (Ireland)
    Current Employee - Manager in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible working Canteen Young Scientist Exhibition Opportunity to learn

    Cons

    Long hours Political environment Culture of micromanagement Headcount cuts by stealth every qtr Not a "Great Place to Work"

    Advice to Management

    Stop pretending you're joining 2 teams together to benefit the customer - we know it's to meet a headcount target - The secret lay-off's every qtr are causing a poor culture. Cut once and finish.


  10. Helpful (1)

    Avoid if you can

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Dublin, Dublin (Ireland)
    Current Employee - Network Engineer in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Competitive salary. Large corporate clients. Global network.

    Cons

    Sales and Finance people are trying to run a Telco where engineers are not appreciated and treated very poorly. Demotivating, depressing work environment. Small, dirty offices with very little desk space and no air-conditioning.

    Advice to Management

    BT used to treat engineers fairly in the UK, why not do the same in Ireland?


  11. Helpful (1)

    Used to be a great place ... till Northern Ireland took over

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Design Authority in Dublin, Dublin (Ireland)
    Current Employee - Technical Design Authority in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Flexible work arrangements - Homeworking facility - Subsidised canteen with decent food in Dublin

    Cons

    - Horrible working climate, best people are leaving the corpany week after week - Reorgs are happening every few month, due to utter lack of strategy and direction - Workforce is completely demotivated and cynical - Pay reviews were poor, even when times were good - Business is driven through time keeping, prospecting and other MIS systems, as opposed to customer focus - complete lack of leadership from senior management and retrechment - CYA culture is predominant - middle management is increasingly being taken over by managers from BT Northern Ireland, who have no experience working with large MNCs, but are used to more beaurocratic systems, dealing with public sector and SME companies

    Advice to Management

    There have been so many reorgs to transform BT Ireland, the mutation that the company is now is barely survivable. The only possible remedy is to return to the working model that was last recognised as succesful (e.g. before the BTNI and EsatBT merger) and work forward from there. Otherwise get on with the job and close down the ROI operations, so that there is room for other companies like Vodafone to fill the space.



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