BT

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BT Reviews in London, England

Updated Jul 15, 2014
All Employees Current Employees Only

3.0 82 reviews

65% Approve of the CEO

BT Chief Executive Ian Livingston

Ian Livingston

(34 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Not really good work life balance as Clients always keeps you on the toes(in 48 reviews)

  • Great work life balance and ability to work from home to be more effective(in 25 reviews)


Cons
  • work pressure on a higher side , might impact your work life balance(in 14 reviews)

  • Senior management lack honesty and there can often be a culture of intimidation through abuse of performance management(in 27 reviews)

82 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not bad - everyone works hard

    Senior Finance Manager (Current Employee) London, England (UK)

    ProsWork life balance is better than practice. Compensation is good.

    ConsA lot of firefighting as the systems are not up to scratch.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Tough but good experience

    Head of Product Management (Former Employee) London, England (UK)

    ProsA lot people always around so there is always an a willing person to discuss business issues with. A depth if training is offered to all staff at all levels

    ConsQuite a few people hiding behind those who are working hard, and then claiming credit. An easy company to coast in if you have the ear of seniors. Very process driven. constantly re-viewing processes.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Management factory

    Business Improvement Consultant (Former Employee) London, England (UK)

    ProsHome working
    The right values and policies for a healthy working environment (though these are regularly ignored in practice)

    ConsSenior management lack honesty and there can often be a culture of intimidation through abuse of performance management. Your job satisfaction in BT is really down to which manager you have and this changes every 6 months on average.

    The company often loses sight of the customer and this can be very frustrating. Ultimately, the apparent purpose of BT is to create more managers and to protect those already in place. I was a senior manager and saw this from the inside.

    Advice to Senior ManagementDesign your processes and all aspects of delivery around customers. It's so much more motivating to work in a company that places customers first, trusts staff to get on with delivering what common sense tells them is right and has the maturity to move away from a command and control management culture.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Challenging in the consumer business unit

    Head of Marketing (Former Employee) London, England (UK)

    ProsDemanding, meritocratic, challenging competitive market

    ConsLack of diversity - very British especially at Senior levels

    Advice to Senior Managementincrease diversity in employee body

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    mostly good experiences, decent work/life balance dependant on your manager

    Specialist Technology Consultant (Current Employee) London, England (UK)

    Proswork life balance
    opportunity to move around
    opportunity for different projects

    Consnot a lot of staff churn so promotion is non-existent
    variable management culture

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good starting point

    Finance Manager (Former Employee) London, England (UK)

    ProsGood experience, skills training, nice colleagues and location. Bonus structure was amenable.

    ConsCompany didn't value the customer at all. Worked it's employees to the ground

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    Toxic, frustrating, Nobody listens,

    Project Manager (Current Employee) London, England (UK)

    ProsYou can play the "BT game" to keep yourself appearing good without actually doing much. Play the game the way senior management want you to play it can keep you in a job for ever.

    ConsIt's openly discussed that the strategy is to reduce headcount by 10% per year. This results in middle management only interested in passing responsibilities to other teams and cutting their own headcount. This maybe efficient when looking at your own team but taking a step back and looking at the bigger picture means you are passing expertise out to non experts actually causing inefficiency. Unfortunately, the middle managers that reduce their own headcount like this are the ones that are promoted. It also promotes a culture of fear, bullying and teams that are only interested in protecting themselves.

    Performance management has been implemented and is totally flawed. It is being used as a tool to find excuses to manage people out of the business. However, the teams themselves have learned how to fight back against HR and senior management so now spend all their days collecting stats and metrics that ensure they are protecting themselves from being managed out.

    Bullying is rife amongst senior and middle management. EIther the middle and lower management tow the line and manage people out of the business or face the chop themselves.

    Promotion or career pathways are non existent unless you are prepared to sell your soul.

    The company is currently cancerous, toxic and a horrible place to work. Best to avoid at all costs.

    Advice to Senior ManagementYou sold your soul. Please go buy it back

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Fair

    Head of Strategy (Current Employee) London, England (UK)

    ProsHonest genuine management focused on growing the company and creating a healthy organisation. Very good long term investments in place

    ConsVery hard to get promoted and an obsession on 'deliverables'. You end up working very long hours to get a fair chance at a promotion

    Advice to Senior ManagementBetter training and motivation

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Fibre Optic cable gang

    Cable Layer (Current Employee) London, England (UK)

    ProsDecent money, solid structured company with job security, sticks to H&S when others bend the rules

    ConsTo get in as a cable layer I had to do a Psychometric Test?? this has 100% no relevance what so ever regarding mine or any of the gang I worked for? they are making so many people who are ground workers loose the opportunity of working for BT due to having a "Generalised" test for people who want to work for them? pipe layers cable layers digger drivers dumper drivers shouldn't be taking tests like this as it offers no true picture of someone who is qualified on lets say a digger whos spent thousands of pounds on his/her tickets for some test asking them to pick a shape to put in a hole that fits or a question about organisation? total lack of knowledge from the people at the top.

    No, I would not recommend this company to a friend

    • Culture & Values
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    career progression

    Strategy Specialist (Current Employee) London, England (UK)

    Proswork - life balance; nice people

    Conslow salary and strict policy on reward and promotions

    Advice to Senior Managementinvest more into growing people internally and retain talents

    No, I would not recommend this company to a friend

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