BT Radianz Reviews

Updated August 5, 2014
Updated August 5, 2014
6 Reviews
2.6
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BT Radianz Chief Executive, BT Gavin Patterson
Gavin Patterson
1 Rating

Employee Reviews

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  1.  

    Workforce reduction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BT Radianz

    Pros

    History, range of products and services and professional workforce.

    Cons

    Reduction of workforce and outsourcing.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Illogical, systematic erosion of customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager

    I worked at BT Radianz full-time for more than 5 years

    Pros

    Former leader in Extranet connectivity, focusing on quality services exclusive to the financial community. Served clients as a dedicated team of professionals and who came to rely on that team as a trusted extension of the company. Innovative ideas were driven by relationship and partnership developed between client and vendor.

    Cons

    System integration was handled abominably from the very beginning and got unfathomably worse. Client relationship was incrementally destroyed by slowly eroding resources and technology. Service went down, client complaints were at a defining roar and those in the position to exact the necessary change remained deaf, dumb and blind.

    Advice to ManagementAdvice

    Once a manager fails miserably in once sector of a sprawling institution, perhaps you should think twice before putting them in charge of a new sector to see if they will fail better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Not what it used to be in the early noughties ... now a toned down service provider using bespoke BT networks platforms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Manager  in  London, England (UK)
    Current Employee - Ops Manager in London, England (UK)

    I have been working at BT Radianz full-time for more than a year

    Pros

    The money is still good if you can stay on a Radianz contract.

    Cons

    Bureaucracy ! The BT ship is a large and heavy one...not easy to turn direction.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    London-centric management, not focused on financial industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BT Radianz full-time for more than 5 years

    Pros

    The network has a global reach and thus there is huge potential to expand and grow the business. The benefits and vacation time are great.

    Cons

    Since the company is so large there are competing management priorities and there is no longer a focus on serving the needs of the financial community. There is also the looming UK pension debt that will continue to put a strain on using profits to drive innovation.

    Advice to ManagementAdvice

    It would be most fruitful if there was more action and less talk about improving customer service and satisfaction. Use your extensive resources and hold people accountable to the making the necessary process improvements before the community losses all faith.

    Doesn't Recommend
    Negative Outlook
  6.  

    Incompetent senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT Radianz

    Pros

    It is a big company and has a good brand name and offers good paid vacation (4wks).

    Cons

    Incompetent senior management. It operates under heavy bureaucracy and I am not sure how customers can be satisfied with the services thiscompany offers.

    Advice to ManagementAdvice

    Need more competent management teams than those who only dream and talk but can't accomplish nothing.

    No opinion of CEO
  7.  

    Not a bad place to work - but beware the Borg.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Engineer  in  London, England (UK)
    Current Employee - Network Engineer in London, England (UK)

    I have been working at BT Radianz

    Pros

    It's a good place to bridge the gap between the ISP and financial services world for networking technologies. People are friendly, helpful and quite smart. Management are very supportive when you need time off.

    Cons

    Some of the work can feel quite repetitive - doing the same thing day in and day out. BT have also made a mess of integrating the Radianz organisation - it's still not clear what direction staff can go in the wider organisation. Contractors form a major part of many teams, and they often don't know whether or not they will be renewed which causes issues every few weeks for the permanent staff who don't know whether or not they will be dealing with a new person in a couple of weeks.

    Advice to ManagementAdvice

    Communicate a lot better with the teams about the integration - remember none of us have had the proper "Welcome to BT induction" and it might be worth communicating properly about career development.

    No opinion of CEO

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