Glassdoor is your free inside look at BT reviews and ratings — including employee satisfaction and approval rating for BT CEO Ian Livingston. All 195 reviews posted anonymously by BT employees.
68% of the CEO
Ian Livingston
I have been working at BT full-time for more than 8 years
Pros – Collaboration is very highly valued.
Cons – Internal systems complex. A lot of problems in the distribution new laptops and smart cards. Some people have had a new computer for 5 months and it is still in the box because the smart card did not work and UK ordering systems cannot locate some locations in the USA.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-06 20:54 PDT
I worked at BT full-time for more than 3 years
Pros – A great company to work.
Cons – Unfortunately, the company is located in the UK, thus, there is not much room for growth in the US.
Advice to Senior Management – Listen to the feed back of your employees.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-19 09:53 PDT
I have been working at BT full-time for more than a year
Pros – The best thing is shift timing.
Cons – I don't have comments on this.
Advice to Senior Management – Nothing.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-30 11:12 PST
I have been working at BT full-time for more than 7 years
Pros – Huge company with many job oppertunities. Can really do just about anything and never have to leave the company.
Cons – Development within positions needs improvement. Feels like you have to move areas to advance.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-11-19 12:28 PST
I have been working at BT full-time for more than 10 years
Pros – Good pay & benefits, plenty of variety of work areas and locations.
Cons – Work/life balance in some areas
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-07 16:43 PDT
I have been working at BT full-time for more than a year
Pros – Good athmosphere, perfect working environment, excellent opportunities.
Cons – Nothing major experienced sofar, I would choose BT if I were looking for a job now.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-07-13 09:57 PDT
2 people found this helpful
I have been working at BT full-time for more than 10 years
Pros – Wide range of opportunities and colleagues. Generally collaborative working styles across most organisational boundaries. Fairly easy for good people to take control of their own career objectives. The days of automatic promotion on seniority are long dead.
Cons – Sluggish corporate bureaucracy. Weak management in some areas: exhibits tendency to treat people as interchangeable line resource on a spreadsheet. Line management in some areas is merely administrative. Target-driven senior management creates more long-term cost in its drive to reduce short-term spend. Lack of vision or strategy at senior levels.
Advice to Senior Management – Put yourself about a bit. Stop using the hierarchy to avoid addressing complex issues. Stop treating people as a problem to be solved. Delete from your vocabulary the following phrases: "quick win" and "low-hanging fruit".
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-07-09 23:35 PDT
I worked at BT full-time for more than 3 years
Pros – Great work life balance, great people!
Cons – too big and too much exposure :)
Advice to Senior Management – keep up the great employee benefits
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-06-12 21:22 PDT
1 person found this helpful
I worked at BT
Pros – I struggle to think of many, it was full of people riding off hiding at home not working and taking a huge salary. a complete lack of innovation and far too many middle managers. An easy ride for all employees
Cons – full of people riding off hiding at home not working and taking a huge salary. a complete lack of innovation and far too many middle managers. An easy ride for all employees
Advice to Senior Management – Out with the old, in with the new.... still sat on old public sector values, starves innovation and failures to deliver product or service right first time
Yes, I would recommend this company to a friend
2012-04-09 13:57 PDT
I have been working at BT
Pros – Great place to work, IF you're in the right department...under the right management...and not looking for career growth.
Cons – Horrible place to work if you are in the wrong department...no matter what management you fall under. I saw BT let most of it's talented employees walk out the door just so bonuses and annual numbers could be met.
Advice to Senior Management – Get it together. Be more selective of senior management candidates. Numbers are important but they don't run a business, the employee's do.
Yes, I would recommend this company to a friend
2012-04-06 18:40 PDT
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around