BT
3.0 of 5 271 reviews
www.btplc.com London, United Kingdom 5000+ Employees

BT Reviews in United Kingdom

Updated Apr 14, 2014
All Employees Current Employees Only

3.1 150 reviews

                             

61% Approve of the CEO

BT Chief Executive Ian Livingston

Ian Livingston

(56 ratings)

57% of employees recommend this company to a friend
150 Employee Reviews Back to all reviews
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Auditor Role

Anonymous Employee (Current Employee)

I have been working at BT

ProsExcellent company, good perks, OK Management

Conswork life balance needs to be reviewed

Yes, I would recommend this company to a friend

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Great Manager

Account Manager (Former Employee)
Newcastle upon Tyne, England (UK)

I worked at BT full-time for more than 5 years

ProsGreat Company longevity foot in the door

ConsConstant change causes the merry go round effect

Advice to Senior ManagementKeep your staff informed

Yes, I would recommend this company to a friend

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1 person found this helpful  

Good but all depends on how lucky you sre with the team you end up in & too political

Graduate Software Engineer (Current Employee)
Ipswich, England (UK)

I have been working at BT full-time for more than 3 years

ProsGood people
Good opportunity to train thanks to online courses.

Cons# political,
# moving the goal post
# find any excuse not to give you what you deserve
# Poor moral
# Performance management structure mean everyone is out for themselves creating a poor team environment
# Way too many arrogant people with big egos lucky humility.
# Same corporate spill dressed up in a new name every year.
# Massive disconnect between managers and low level workers
# Luck of the drew depending on team. Same level of work yields totally different rating in different teams.

Advice to Senior ManagementList to people and change the way performance management works, every three months is overkill and hinders moral.

Yes, I would recommend this company to a friend

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Fair

Head of Strategy (Current Employee)
London, England (UK)

I have been working at BT full-time for more than a year

ProsHonest genuine management focused on growing the company and creating a healthy organisation. Very good long term investments in place

ConsVery hard to get promoted and an obsession on 'deliverables'. You end up working very long hours to get a fair chance at a promotion

Advice to Senior ManagementBetter training and motivation

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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career progression

Strategy Specialist (Current Employee)
London, England (UK)

I have been working at BT full-time for more than 5 years

Proswork - life balance; nice people

Conslow salary and strict policy on reward and promotions

Advice to Senior Managementinvest more into growing people internally and retain talents

No, I would not recommend this company to a friend

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Overall great company to work for, though it does have its ups and downs

Head of Business Development (Former Employee)
London, England (UK)

I worked at BT full-time for more than 10 years

ProsBroad range of opportunities, variety, range of business activities, range of customers of all shapes and sizes, staff development, many of the people, flexible working policies. When the business does focus on a specific objective, it is good at motivating its people to achieve that and miracles can happen.

ConsInternal politics is a strong negative. The legacy of public service culture, whilst there are many opportunities, it is not as easy as you might think to access them and move across the company. Often seems very bureaucratic and slow, it is a very large company. Frequent reorganisations.

Advice to Senior ManagementFocus on the customer and supporting your people to deliver and not on internal politics and building fiefdoms.

Yes, I would recommend this company to a friend

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Corporate organisation

Anonymous Employee (Former Employee)

I worked at BT as a contractor

ProsInteresting products and services to work on.

ConsMiscommunication with to many layers from top to bottom.

Advice to Senior ManagementLike the japanese structure with MD and Team Leaders and Team Members.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good company to work for

Project Manager (Current Employee)
Glasgow, Scotland (UK)

I have been working at BT full-time for more than 10 years

ProsShare scheme, well paid, annual bonus provided targets are met

ConsExpected to work long hours

Advice to Senior ManagementConsider more work life balance for senior roles

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Nice friendly company to work

Test Lead (Former Employee)
Watford, East of England, England (UK)

I worked at BT full-time for more than 3 years

Prosno politics is played by management

Consnot easy to commutable to remote locations

Advice to Senior Managementtry to increase customer satisfaction

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Great company but lost its way encouraging Toxic Management

Project Manager (Current Employee)

I have been working at BT full-time for more than 10 years

ProsI have worked for company since leaving school, had a great career experiencing many roles and have received a lot of support on professional and personal development. BT was up to 5 years ago a good place to work with committed people. I have developed myself through skills and experience and have over many years worked my way up through the hierarchy.
The benefits of working for BT have been good. Salary and share saves provide what is expected from such a large company and there have been opportunities to change career focus.

ConsThe culture has changed significantly over past 10 years, with the last 5 being significant with a growth in 'toxic management' activity and high incidents of covert bullying and harassment especially at the middle management layers as the company reduces it's costs.
No concept of 'team working' despite management rhetoric, it is each person for themselves which is reinforced by misused performance management and personal bonus activity. My experience is of a command and control culture which is a consequence of poor skilled managers. Performance management is an industry in BT with quarterly reviews, forced distribution curves and a heavy focus on the bottom 10% where there is a drive to force people out of the company by whatever means available. If your face does not fit then you will be managed out by any means that can be applied. Settlement Agreements are used to cover up poor people management practices and people are classed as 'labour cost' which is traded and used to support the large number of thiefdoms in the company.

Advice to Senior ManagementYou are losing your better employees with the way that you encourage your managers to operate. This was once a great company to work for where it was a pleasure to come to work and collaborating with 'like minded' others fostered positive change and a difference could be made. The me, myself and I culture driven by misused performance management and bonus culture which drives self fulfilment at any cost continues to destroy this company which is a real shame. The focus on short-term gain at the cost of longer-term organisational and people development to grow the business is misplaced.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at BT reviews and ratings in United Kingdom — including employee satisfaction and approval rating for BT CEO Ian Livingston. All 150 reviews posted anonymously by BT employees.