Baby Trend Reviews

Updated August 6, 2014
Updated August 6, 2014
6 Reviews
1.0
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Denny Tsai
3 Ratings

Employee Reviews

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  1.  

    Just So So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Baby Trend as an intern (less than an year)

    Pros

    Maybe they don't fire people.

    Cons

    no pay for extra work and extra working time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    NEVER AGAIN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Ontario, CA
    Current Employee - Sales in Ontario, CA

    I have been working at Baby Trend full-time (more than an year)

    Pros

    I don't know, they pay you I guess.

    Cons

    Toxic culture, no room for advancement, no HR, gossip not only tolerated but encouraged, on and on and on...

    Advice to ManagementAdvice

    Hire people to do the jobs you can't handle. Do more than pay lip service to QC.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Ambiguity, loop holes, change met with prejudice and negativity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Ontario, CA
    Former Employee - Customer Service in Ontario, CA

    I worked at Baby Trend full-time (more than 3 years)

    Pros

    Stable employment in an industry that never will go away

    Cons

    No room for advancement, lack of human resources rep, retaliatory upper management, substandard office conditions and equipment.

    Baby Trend lacks an empathetic human resources rep or department, all internal affairs are handled by the CFO, the owner's wife, who mainly speaks Mandarin Chinese and has difficulty understanding key details leading to confusion or misunderstandings which results in biased distasteful retaliation to address a problem. The General Manager is under the chain of command to report to the CFO.

    Unless you speak Mandarin Chinese you are looked at with bias and as mentioned in another review, you will be alienated and distrusted. Promises are all verbal but never completed unless deemed absolutely necessary by law. Reviews, probation must be followed up or will be forgotten, CFO is reluctant to any form of direct meeting with individuals and reviews are delayed or ignored completely.

    Any ideas or comments to improve or change any aspect of the company is met with extreme negativity, the restrooms are barely stocked with basic toiletries and asking upper management results in a glare. All supplies are locked off and inventoried, only the warehouse foreman is allowed to remove supplies who also has broken English and speaks Mandarin.

    Advice to ManagementAdvice

    Hire HR that can understand upper management and relay empathy to employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Sometimes feels like the twilight zone- couldn't get out fast enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ontario, CA
    Former Employee - Anonymous Employee in Ontario, CA

    I worked at Baby Trend full-time (less than an year)

    Pros

    Most employees don't work very long hours

    Cons

    The company is run by managers who lack management skills, and owners out of touch with reality. The teams work very hard, mostly out of fear they will be fired and there is absolutely no room for advancement. The pay is disappointing, and if you don't speak mandarin, expect to be alienated by most of the staff. The VP of Sales lives in another state, and although he does his very best to guide his team, other members of management inject themselves, not allowing him to do his job.
    The owners distrust most people that work there.
    They require all salaried and hourly employees to punch in and out on a time clock,
    Dispute pay hours regularly, even with salaried employees,
    Dispute their own employee handbook,
    Dictate lunch hours to salaried employees, as well as force everyone to eat in a lunch room that can only seat 12 maximum at one time,
    The office is often a mess, with housekeeping only coming through on Thursdays for 1 hour to "clean" the kitchen and bathroom.

    Advice to ManagementAdvice

    Hire a real HR, respect hardworking employees, be ethical and honest

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Horrendous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baby Trend full-time (more than an year)

    Pros

    Employees that work there are great for the most part.

    Cons

    Management has no sense of accountability and tends to blame those that work under them. No formal training is given to new hires so most training comes from the help of your co-workers in the department you've been hired into. There's an insane turnover rate,and it's attributed to poor management and training. Employees are often found in situations of blame and that is contributes to the low morale.

    Little room for growth and little opportunity if you do well. This company is dealing with really bad growing pains but the infrastructure is very weak and is not capable of sustaining that growth, unfortunately. Favoritism is highly apparent, and there isn't an HR department to regulate anything.
    Poor communication across the board and the treatment of people is occasionally border line hostile.

    Not a healthy environment for the long term. It's a shame because the company could be great and grow if it was managed the way it's supposed to be.

    Advice to ManagementAdvice

    Hire an HR Manager to train your managers and manage your employees. Poor treatment of employees will always result in a high turn over rate if you do not restructure how you run your company. It is not the employees that are the problem it is how the company is being run.

    Doesn't Recommend
    Negative Outlook
  7.  

    Unprofessional Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Coordinator in Ontario, CA
    Former Employee - Sales Coordinator in Ontario, CA

    I worked at Baby Trend

    Pros

    For most positions - limited overtime required.

    Cons

    Poor benefits package - very basic medical coverage, no dental or vision. No 401k. No employee social events except for a Christmas party. People would bring birthday cakes for co-workers or share donuts out of their own pocket. There was one catered event to celebrate the company winning a lawsuit.

    Poor management skills by upper management - instead of addressing individuals who have violated company policy, upper management sends out company-wide emails that generally ends with 'is cause for termination.'

    No flexibility for communication - company had banned personal use of cell-phones, computer, Internet even during lunch and break times. No MP3 players were allowed, nor were departments allowed to interact. They didn't even allow people to go to their own cars at breaks.

    No training for managers. Promotions and why people are made supervisors are at the discretion of the company CFO, who is also the Owner's wife. There is a distinct practice of favoritism based on the language a person speaks.

    Low employee morale - generally employees are there with the intent of seeking alternative employment. The turnover rate was alarmingly high.

    Employees have to keep track of their own review schedules; I've heard stories where 3-month reviews were promised but were never given or were delayed for weeks. If employees don't remember, management is content to not give it.

    Advice to ManagementAdvice

    Hire an outside HR consultant, provide training to your staff of managers. Encourage discussion and allow room for improvement. Address safety issues in the warehouse - people should not be allowed to ride on forklifts, and I don't think pallets and boxes in general should be stacked as high as you have them.

    Doesn't Recommend

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