BackOffice Associates Reviews

Updated June 24, 2015
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BackOffice Associates President & CEO David Booth
David Booth
17 Ratings

26 Employee Reviews

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  1. Sr. Data Migration Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Migration Analyst in Norwalk, OH
    Current Employee - Senior Data Migration Analyst in Norwalk, OH

    I have been working at BackOffice Associates full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    3 weeks PTO from day 1; company paid holidays; wear jeans every day; great work environment; flexible schedule

    Cons

    family medical coverage is very expensive

    Advice to Management

    keep up the good work


  2. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BackOffice Associates full-time (More than 3 years)

    Pros

    Hours are flexible and people have a nice demeanor.

    Cons

    There are way too many communication silos; this results in lots of wasted time where employees are hunting and redirected. There is almost no training and one is left to learn as they go by asking questions, however sometimes that results in not knowing the right question to ask. Management tends to be overly ambitious with the number of projects going on in a release with deliverables often added towards the end of the project when there is next to no time. Priorities as well as processes also seem to constantly shift but that tends to be the nature of the beast in IT. The company also seems to be becoming more "corporatized" which means that there is a performance review process focused on goal-setting; the evaluation of those goals seems to be rather arbitrary where the definition of each score is very murky so it is difficult to get reasonable salary increases. Additionally, all departments seem to be cutting down a great deal on spending; the office used to have many nice snacks and team lunches but all of that has been greatly minimized.

    Advice to Management

    Focus less on the performance management process (PMP) and focus more on employees so that they feel the company is invested in them and their career path. As it stands, it seems that the PMP is something that gives managers justification to not give many raises. Also, consider setting up employees for success by having an on-boarding manual of definitions "what is a wave, etc." It might take time to make the manual but will save the company lots of time and money overall if it means that new employees will need less time to get adjusted. Finally, be more realistic with the number of projects per resources and with the number of deliverables as well within each project. HR is also commonly seen as a barrier as opposed to being helpful when it comes to anything.


  3. BAckOffice is a challenging work environment with excellent wages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at BackOffice Associates full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get to work on the coolest clients who ar some of th elargest companies in the world with people that are real rock stars in their field (data)

    Cons

    If you are a consultant you need to travel most weeks which is offset by great pay but being on the road can be hard


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  5. Great Place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support
    Current Employee - Support

    I have been working at BackOffice Associates

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly environment, growth opportunities, company engagement.

    Cons

    Product is hard to learn

    Advice to Management

    Keep up the good work


  6. If you don't get job anywhere, work in McDonnalds but not BOA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BackOffice Associates full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Bible studies (if you can understand sarcasm)

    Cons

    Very religious people with small town mentality. No respect or appreciation for diversity.


  7. Helpful (2)

    Immature Management Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massachusetts in South Harwich, MA
    Current Employee - Massachusetts in South Harwich, MA

    I have been working at BackOffice Associates full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Opportunity to learn new things since there is an inadequate infrastructure. Coworkers across teams are great people and wonderful to work with. Pay and benefits were good.

    Cons

    Undefined career path, boilerplate HR system, consistently felt unheard due to inability to recognize individual achievement. Lack of direction and focus on the big picture. Resources and time are consistently wasted due to lack of foresight. Extensive layoffs have occurred in the last year that were swept under the rug with no explanation despite questioning the management. Management at all levels has created a culture of distrust.

    Advice to Management

    The company needs to place a focus on training the management team to be professional and guide their teams effectively. A closer look at project success and failure needs to be accounted for to avoid wasted time and resources.


  8. Helpful (3)

    Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Migration Consultant in South Harwich, MA
    Current Employee - Senior Migration Consultant in South Harwich, MA

    I have been working at BackOffice Associates full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - the compensation model (for the most part)
    - get to engage with some of the most intelligent people in the industry

    Cons

    Company lacks organizational infrastucture, sense of direction, recruitment and retention models and emplores many under handed and shady business practices which adversely affect morale and trust.

    Advice to Management

    The employees knows what is happening internally as many execs have left and are continuing to do so and know that there is no end game in sight. We would be more willing to help if management was just honest.


  9. Helpful (2)

    Nice at first during the honeymoon phase - but watch out for the divorce when you try to leave

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at BackOffice Associates full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice compensation if you're able to stay staffed on projects. Nice migration toolset. Some really talented people in the company.

    Cons

    Sales people compensated on license sales. Services are undersold to close deals, and this makes delivery a challenge. Because of underselling services, you are forced to work with the "average and available" instead of the "best and the brightest". Clear deception on status of bench. Difficult to leave the company because of the non-compete. You begin to feel like a runaway in hiding after leaving.

    Advice to Management

    Loose the arrogance and get back to basics. Announcing some new partnership with SAP or with other companies is fine, but people are really looking for the benefits of these partnerships. From the outside, it doesn't look like these partnerships are beneficial to the company. Especially with layoffs happening. Also look at your overhead and bloated executive salaries for non value added positions. Your customers do not want to pay your rates anymore, and there are many competitors our there that are taking your business.


  10. Great methodology and expertise, but in transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Migration Consultant in New York, NY
    Current Employee - Data Migration Consultant in New York, NY

    I have been working at BackOffice Associates full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've worked here for many years as an SAP data migration consultant. I truly believe that BackOffice's approach to data migration and governance is the best approach to ensure business ready data. I think you learn a lot of valuable skills here that go far beyond how to write a SQL statement in terms of approach to solving problems and not taking short cuts. Most of the consultants are extremely dedicated to the success of our approach and constantly improving it.

    The company is in transition, with new software and leadership, which I think has rocked the boat for some people, but I feel confident we are heading the right direction. The compensation model is a percentage of rate, consultants being paid for every hour the client is billed.

    Cons

    Consultants are "employees" getting a 1040, but really a contractor. The 401K match, health insurance etc are all paid out by the consultant. Work really depends on the client you are assigned to, and it can be very demanding. 80+ hour weeks can be normal depending on the client. BackOffice doesn't have any control over your work environment on the client site, but it is pretty clear what kind of project you are getting into at the outset.

    Advice to Management

    Need a better way to determine career path. I like not being shoe horned into levels but it's difficult to know if you are truly advancing.


  11. Great Consultants, Limited support from head office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Lead in South Harwich, MA
    Current Employee - Project Lead in South Harwich, MA

    I have been working at BackOffice Associates full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The consultants are typically the best in the industry and a pleasure to work with. The pay is well above the market average which makes up for the lack of other benefits. If you are ambitious and don't mind a lot of long hours and hard work then you can go really far.

    Cons

    The company continues to go through a lot of growing pains and still doesn't have the infrastructure in the front office to provide the support needed for its consultants. Sales have been stagnant the past few years and many people have been on the bench for extended periods of time. This is an issue when there is no compensation if you are not billable on a client. Have had a lot of turnover in the sales team.

    Advice to Management

    Provide more support for the consulting force to improve career development and training. Work on improving one thing before moving to the next rather than trying to fix everything at once. Been hearing the excuse of "growing pains" for too many years without anything actually being implemented that helps.



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