Baer's Furniture
2.3 of 5 11 reviews
www.baersfurniture.com Pompano Beach, FL 150 to 499 Employees

Baer's Furniture Reviews

Updated Mar 28, 2014

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2.3 11 reviews

                             

29% Approve of the CEO

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Bobby Baer

(7 ratings)

27% of employees recommend this company to a friend
11 Employee Reviews
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    Great place to work.

    Office (Current Employee)
    Boca Raton, FL

    ProsI love the people I work with.

    ConsGood benefits. Good people.
    Beautiful furniture.

    Advice to Senior ManagementWe should have office staff recruiting at another location and ready to work when coming into stores. Schedule needs to be efficient.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Nothing to advance nor learn

    Interior Design Sales (Current Employee)
    Miami, FL

    ProsGreatest vendor selection, multiple lines of manufacturers. Zero or low micromanagement

    ConsWork aprox. 45 hours weekly with zero salary, but commissions just do not compensate the time. Excessive down time. Female Baer has no idea about design much less Miami's multi culture, nor does she care (mind you, that high end culture is the one they should be catering too). She is also extremely rude, and has no regard for courtesies. Office staff is underpaid and/or undermined as well as all commissioned sales. There is favoritism toward sales personnel. Medical benefits? Horrible. Deductible extremely high.

    Advice to Senior ManagementProblem is not management. Problem are the owners.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Was misled when hired.

    Design Consultant (Current Employee)
    Fort Myers, FL

    ProsLarge clean store with varied selections. Made some nice friends with some of the employees.

    ConsI have worked in commissioned furniture sales for many years. This is not a place where you can earn a living. I was recently promoted to designer and am still not getting by. I will be looking elsewhere.

    Advice to Senior ManagementTreat your employees kindly and pay them a fair commission. They will be happier to come to work and be more productive instead of being depressed and desperate.

    No, I would not recommend this company to a friend

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    Battleground Favoritism

    Design Consultant (Former Employee)
    Miami, FL

    ProsVaried vendors, great selection, lots of advertising

    ConsSeasoned salespeople that cheat their way to the door, lie to customers if they ask for a specific designer, give discounts to get ahead, specific salespeople are favored by the Baers and their corporate leads, it's a battleground for survival which makes salespeople moonlight on outside private design practice or refers customers to other colleagues at Thomasville to get a referral fee.
    No base salary. Very high medical insurance, very very high revolving turnover. No professional development, no time to even try to venture on the side yet one salesperson does it. Home calls are not followed up on. Office staff is underpaid. Female Baer is a bully and has no concept of true design, style, and doesn't know her cultures. If you're a true designer this is not the place for you. Go work in a real estate development or a design studios. This is just another "El Dorado Furniture" with the branded furnishings behind them. Royal Partners in Design in Key Largo pays 12%. Commissions ...

    Advice to Senior ManagementPity but sales managers are following orders to keep the shark cheaters and rid the professional designers. They really want you to speed thru the sale by selling what they have. Never mind special orders nor space planning.

    No, I would not recommend this company to a friend

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    A Great Place for Well Experienced Salesperson

    Salesperon (Former Employee)
    Altamonte Springs, FL

    Pros- There is potential to earn money if you have prior sales experience
    - The typical clientele has disposable income to spend and will buy more than one piece of furniture
    - There is a wide variety of products to sell at various price points
    - There isn't any show-rooming. Customers couldn't find the furniture online and use their cellphones to find better prices.

    Cons- Other salespeople are cut-throat and are only out for themselves, in other words, very competitive
    - If you don't know how to handle walk-in customers and gain trust quickly you can lose out on sales quickly. I saw too many salespeople that couldn't assess people's body language, personal space, and attitudes. Customers would literally run away from salespeople.
    - Weekdays can be slow, and everyone has to work on weekends.
    - There were little to no bonuses around Christmas or end of the year. I was offered a $30 bonus which we all chipped in to the manager to have a Christmas party at the manager's house.
    - There is no overtime. If you are not selling you are expected to spend your life at the store.
    - The furniture industry is very sensitive to economic factors. The housing bubble decimated this industry and Baer's Furniture wasn't aware of the future trends in 2008. The company tried to rapidly expand by buying land instead of holding onto liquid capital before the housing bubble crashed. This mismanagement of capital hurt the company

    Advice to Senior Management-Stop advertising in local newspapers, especially in areas that do not have a high amount of retirees. It's an archaic and outdated way to advertise. There should be a modern approach to marketing such as Facebook, Twitter, Tumblr, etc. Start involving the community in more reach out programs. Little league teams, public parks or anything that builds a better brand image.
    - You can't create the same brand image in Central Florida as you did in Southern Florida. Baer's may have been around for a long time in Ft. Lauderdale/ Miami, but not in other areas of Florida. The demographics in Florida vary across the state and each area should target the major demographic, especially when it comes to the selection of furniture.
    - Listen more to your salespeople and their ideas. Upper management and the owners show up for store meeting with their ideas and do not always sit down to talk to people individually about their ideas.
    - Work on a better supply chain. Baer's Furniture isn't up to date on their computer systems and software. Update the system and it will eventually pay for itself.
    - Make Bobby Baer retire. There isn't any need for someone as old as him to be in charge. Give him busy work.

    No, I would not recommend this company to a friend

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    A Most Unpleasant Experience

    Sales Associate (Current Employee)
    Miami, FL

    ProsAir Conditioned and good parking

    ConsWe have no trianing in customer service-All employees are lazy and don't return calls.

    Advice to Senior ManagementTrain your employees in the products and in customer service

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Family Company that treats employees fairly.

    Interior Design Sales (Former Employee)
    Naples, FL

    ProsStage is well set for profitable earnings. All bases are well covered for selling products in well maintained showrooms. Management, admin staff, and design/furniture sales professionals are respectful of each other most of the time. Bad eggs fire themselves.

    ConsConstant advertised sales. Too many, too complicated, too misleading for shoppers. Delivery issues that upset customers with damages and late schedules. Daily operation of this magnitude in retail furnishings is never smooth. Management decisions are not always easy, but usually reflect the big picture of keeping the company going and employing several hundred people.

    Advice to Senior ManagementListen to suggestions of employees who are trying to service your customers well. Control favors to "pets" and let others feel they are heard. Let the appropriate customer complaints go to the delivery contractor for ownership.

    Yes, I would recommend this company to a friend

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    Cheating Salespeople Wanted

    Design Consultant (Former Employee)
    Pinecrest, FL

    ProsVariety of vendors was the best option provided together with an excellent sales manager; however they've invested millions of dollars on what Carl's left behind and they cannot come afloat.

    They've managed to get their manufacturers to advertise their own products and relieve their overhead.

    ConsThey fired all their best talented designers because they wanted cheating salespeople with or without design ability; they're becoming another El Dorado Furniture in their turnover of sales associate.

    Their medical insurance has a very high deductible. They provide no base salary plus commissions. It's becoming a war ground among sales people because they cannot be called designers any longer.

    They rely solely on walk-in customers and do not target the high end foreign community. They will work their employees to the ground with no recognition especially the female Baer

    Advice to Senior Management.

    No, I would not recommend this company to a friend

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    Demeaning, very unprofessional and technogoly deficient

    Sales Associate (Former Employee)
    Fort Myers, FL

    ProsHours of operation, employee discount

    ConsVery unprofessional atmosphere. Management encourages backstabbing and unprofessional customer service in an attempt to make the environment competetive among salespeople. In many cases, fighting for customers in front of customers was considered acceptable, including by managers.

     Manager would consistently put his code into the computer to share in salespeoples commissions.

     Designers are discouraged from leaving the store to do in-home consultations. Managers feel their time is better spent on the salesfloor waiting for a new customer to walk in the door rather than offer in home measuring and design services (which they advertise).

    Advice to Senior ManagementIf you treat professional salespeople like professionals, and create an atmoshpere of teamwork, it would build customer loyalty and not let customers be treated like a number. By encouraging petty infighting you are reducing the value of your brand.

    No, I would not recommend this company to a friend

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    Varied, exclusive, professional, excellent management

    Design Consultant (Current Employee)
    Miami, FL

    ProsOpportunity for growth at personal level, expand self-employablity and clientele, perform professional designer work and service, no micro-management whatsoever -none!

    ConsThe oldest designers have a creative way of "cheating" their way to establish written sales and orders, the medical insurance has a very high deductible, the commission rate is low versus Ethan Allen which starts at 8%, there is no base salary established.

    Advice to Senior ManagementOffice staff pay salary is so little which tends to attract unprofessional and unprepared applicants. There should be zero tolerance for lack of customer service on showroom floor from office staff.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Baer's Furniture reviews and ratings — including employee satisfaction and approval rating for Baer's Furniture CEO Bobby Baer. All 11 reviews posted anonymously by Baer's Furniture employees.