Baker & Taylor Reviews
Updated May 28, 2012 – Reviews are posted anonymously by employees.
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www.btol.com
Company Rating Based on 12 ratings Employees are “Dissatisfied” |
CEO Rating
Based on 5 ratings
Chairman and CEO |
Baker & Taylor has 532 connections on Glassdoor
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Pros
In a highly competitive industry, B&T is doing what it can to stay afloat, but often at the expense of their human capital
Cons
No raises in 2012, and a further statement to employees that further cost cuts will be made; will one or more sites be closed as a result?
Advice to Senior Management
While being a private company lessens the need for disclosure in the public domain, this should not extend to keeping your own employees in the dark for long periods of time
Pros
Free advance copy books -- but only if you knew the right people to give you some. Sometimes, a free B movie (advance copy) if you were lucky.
Cons
No communications from top management. Employees learned about stuff through the newspaper. Even middle managers were kept clueless and couldn't answer questions from employees. Huge turnover in many departments and major unhappy employees.
Advice to Senior Management
Communicate. communicate. communicate. communicate. In 10 years on same floor as top management, I think I saw one or two once or twice a year. MBWA (Management by Walking Around)? Epic fail.
Pros
Co-Workers and moments of sheer brilliance when one is allowed to function to full potential
Cons
Moving at the speed of light, which would be a plus except the headlights are off, blindfolds are on and earplugs firmly implanted.
Advice to Senior Management
Review the cons and turn it around 360 degrees.
Pros
Co-workers are great!
Basically work independtly once you learn your job.
Cons
Not enough time off. Vacation time and sick time are earned at extremly low increment.
No raises this year. Not making full time hours.
Pros
Low impact work- not too physically demanding
Good coworkers and a congenial work environment
Not a life or death job
Good flexibility in certain departments and areas
Cons
Poor pay rate
Employees expendable
No motivation to succeed
Raises do not exist
Horrible benefits, getting cheaper by the year
Advice to Senior Management
Invest in technology and in your employees, everyone will be happier for it. Right now, B&T's motto could be "Well, you went with the lowest bidder..."
Pros
Good co-workers
Good for people who like books
Good for folks not looking to advance very far
Cons
Severe lack of communication between corporate entities and groups/departments.
The company invests in a lot of upper management headcount, but gives little relief to the people doing the day-to-day functions that keep the company going.
Horizontal structure makes it nearly impossible to advance.
Raises are also non-existent.
Advice to Senior Management
Workload expectations are near impossible sometimes. Please pay attention to the people in lower level positions. They are a valuable asset to the company, not disposable drones.
Pros
The only best thing to work here is decent salary.
Cons
No growth. Remote location. No work-life balance. Less vacation period.
Advice to Senior Management
Open chances for career growth.
Pros
It can be a fun place to work at times. Management doesn't hover over your shoulder every minute. You are left alone to do your job, and they only say something if you screw up something big.
Cons
The drama with some of the coworkers. Rumors spread like wildfire. Feels like you do more work than what you get paid for. Can be quite dusty and dirty most of the time.
Advice to Senior Management
Recognize those that do a good job more. People react well to compliments. Don't try to fix something if it's not broken. Listen to input more from those who actually do the job.
Pros
my boss is very friendly and hands on . My schedule is flexible and I have plenty of time for a personal life.
Cons
I dont feel the Reps get any chance of promotions.
Advice to Senior Management
Pleas look in your lower ranks for your next leadership role.
Pros
flexibility of schedule, support of management, work changes often. Allowed freedom to work my own hours.
Cons
pay is a bit low, a bit of miscommunication between B&T and stores at times
Advice to Senior Management
pay raises would be great. More hands on communication from management. shipping info on website would be very helpful to plan work week.
