Banfield Pet Hospital Reviews

Updated March 28, 2015
344 reviews filtered by
  • Any Location
  • Any Job Title
3.0
344 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Banfield Pet Hospital President & CEO Tony Ueber
Tony Ueber
114 Ratings

Pros
  • Full time benefits are good with insurance, free wellness plans, discounts (in 47 reviews)

  • Being able to work with animals, client relationships, learning experience (in 18 reviews)

Cons
  • Everyone has different goals and the work-life balance at Banfield is non-existent (in 18 reviews)

  • They want you to sell wellness plans so they can take clients money (in 22 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Overall a good company to work for entry level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Veterinary Assistant
    Former Employee - Veterinary Assistant

    I worked at Banfield Pet Hospital full-time (more than 5 years)

    Pros

    Simple, easy job, with some good local management

    Cons

    Upper and corporate management harder to deal with, low pay, some inconsistencies in expectations, push for minimum charges to clients versus what the client may actually need

  2. Good starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Coordinator in West Covina, CA
    Current Employee - Client Services Coordinator in West Covina, CA

    I have been working at Banfield Pet Hospital full-time (more than a year)

    Pros

    Depending on experience, acceptable starting pay. Since its such high volume you really learn a lot, regardless of position.

    Cons

    Overworked and underpaid. Don't care about employees/pets just profit. Each hospital is hit or miss.

    Advice to ManagementAdvice

    Care about your employees, offer more room for growth, better wages.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. IT at corporate headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital

    Pros

    Great culture and the people. Most of us really do care about pets!! I normally have the tools to do my job, learn (and teach) new things every week, and am paid fairly. (Of course I'd like more but my salary is competitive.)

    Cons

    Health insurance is high deducible and kicks in (for family) after $2500 deductible.

    Advice to ManagementAdvice

    Give all IT people a raise!! Haha.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Pet Nurse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pet Nurse in Upland, CA
    Former Employee - Pet Nurse in Upland, CA

    I worked at Banfield Pet Hospital part-time (more than 5 years)

    Pros

    I had a great time working for this company. It was great hands on learning for anyone interested in going to veterinary science. I gained a lot of knowledge that went along side what I was working on in school and got to work along side the doctors. Also had a great staff that made it enjoyable to go to work everyday.

    Cons

    This was a great company but did decline when they were bought out by Mars the candy company. They did not care as much about the quality of care and would understaffed us a lot! It was a more stressful environment after that.

    Advice to ManagementAdvice

    Make sure they have the staffing they need to provide quality care for the pets.

    Recommends
    Neutral Outlook
  6. Ethics and good teamwork is severely lacking and a clear superiority among more "experienced" staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Coordinator in Flower Mound, TX
    Current Employee - Client Services Coordinator in Flower Mound, TX

    I have been working at Banfield Pet Hospital part-time (more than a year)

    Pros

    If someone is looking to move up as a Vet Assistant, it's a good place to start without having to have any experience. The pay is good and the job itself is usually not too daunting. The benefits are awesome if you own pets, such as most services are covered under associate wellness plans.

    Cons

    No matter how nice or hard working you are, you will always be seen as just a number to corporate, which means your value as a worker is based on the percentage of wellness plans you sell. Also anyone and everyone comes to Petsmart so you are getting anyone and everyone coming to Banfiled so the business is prone to rude clients. About 50% of the staff are rude and need every excuse to bully the less knowledgeable.

    Advice to ManagementAdvice

    Management should be looking out for their staff. There has been dishonesty and manipulation for personal gain. I applied for this job because I want to work with animals and I have ended up having to protect myself against people. Keeping the practice mangers accountable is a must.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Banfield Pet Hospital

    Pros

    PTO, the people, and pets

    Cons

    Work life balance and medical benefits

    Recommends
    Positive Outlook
    Approves of CEO
  8. Must love dogs (and cats) and those that live with them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Practice Manager in Houston, TX
    Current Employee - Practice Manager in Houston, TX

    I have been working at Banfield Pet Hospital

    Pros

    Education, commitment to culture, puppies and kittens

    Cons

    Long hours, non compliant clients

    Recommends
    Positive Outlook
  9. 2 people found this helpful

    I was chewed up and spit out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Practice Manager in North Canton, OH
    Former Employee - Practice Manager in North Canton, OH

    I worked at Banfield Pet Hospital

    Pros

    As most places are, if the team is able to work together and support each other it could be a great environment.

    Cons

    I was given impossible limits to stay within and unrealistic expectations in regards to performance.

    Advice to ManagementAdvice

    If it's true that the goal of the company is exceptional customer service and client education, you must allow proper staffing to accomplish these goals. Unhappy staff due to extreme cut backs only hurts the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. A good stepping stone to bigger and better things.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital

    Pros

    Was able to transfer from one hospital to another rather easily. Good benefits. Good quality medicine

    Cons

    Corporate mentality - always pushed to see more patients even when we were swamped. Lots of turnover. Long Hours for not enough pay!

  11. It is going "alright" for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Veterinary Assistant in Jacksonville, FL
    Current Employee - Veterinary Assistant in Jacksonville, FL

    I have been working at Banfield Pet Hospital

    Pros

    Since I am just "walking through the door," I would have to say the benefits. The free wellness plans for up to 3 pets (if you are full-time) and the PTO. I would also have to say the learning aspect of it, being that I am semi-new to the field.

    Cons

    The long work hours I am being assigned.

    Advice to ManagementAdvice

    None for now

    Recommends
    Positive Outlook
    Approves of CEO

Banfield Pet Hospital Photos

Work at Banfield Pet Hospital? Share Your Experiences

Banfield Pet Hospital

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.