Banfield Pet Hospital Reviews

Updated April 18, 2015
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3.0
353 Reviews
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Banfield Pet Hospital President & CEO Tony Ueber
Tony Ueber
120 Ratings

Pros
  • Full time benefits are good with insurance, free wellness plans, discounts (in 47 reviews)

  • Being able to work with animals, client relationships, learning experience (in 18 reviews)

Cons
  • Everyone has different goals and the work-life balance at Banfield is non-existent (in 18 reviews)

  • They want you to sell wellness plans so they can take clients money (in 22 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. I have been with Banfield since 1997, it has been a life change experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Practice Manager in Glendale, AZ
    Current Employee - Practice Manager in Glendale, AZ

    I have been working at Banfield Pet Hospital

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are awesome, free wellness plans for a number of my pets, freedom for growth with in the company, learning, teaching hospitals, no required experience to start, we are as eager to teach as you are to learn. Mars Mnm discounts, Petsmart store discounts. The culture is about the associate, without the associate being engaged we cannot give the quality of care we believe every pet and client deserves. I'm a Banfield lifer!

    Cons

    There are no cons here, unless you don't like your job, I love my job!

    Advice to Management

    Keep on doing what you're doing!

  2. practice manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Practice Manager in Orlando, FL
    Current Employee - Practice Manager in Orlando, FL

    I have been working at Banfield Pet Hospital (more than a year)

    Pros

    Team environment, great benefits, flexible schedule.

    Cons

    Ran like retail, no real focus on quality and time with clients, just numbers.

    Advice to Management

    Spend more time looking at actual hospitals ....like really visiting asking questions.

  3. Fun to work for, but only decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Veterinary Assistant
    Current Employee - Veterinary Assistant

    I have been working at Banfield Pet Hospital full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Decent hourly pay. Very fun if you love pets. Not too hard to earn a decent amount of paid time off.

    Cons

    Very long hours. You are asked to work weekends almost every week. Almost no chance for advancement.

    Advice to Management

    Pay your employees better for how much they do, and how much they make for the company.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Veterinary Technican

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Benefits and salary, good team members

    Cons

    All performance reviews based on production and OWP sign ups. Can be very stressful and exhausting. No thought given to schedule of more productive Doctor. Her scedule burns her out it is so crammed with patients. Terrible working uniforms, more like pajamas.

    Advice to Management

    When you provide a "Being Banfield" seminar, being it is 4 hrs. Please feed your employees a more healthy meal. It is very hard on those who worked all day from 7 a.m to 3:45 p.m to get a dried up take and bake pizza and overlooked chocolate chip cookies. I was expecting a buffet of some type. Very disappointing. Also, those " good job" emails would be more appreciated verbally.

  6. The beautiful culture that the practice tries to promote doesn't trickle down to hospital teams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Practice Manager in Fort Worth, TX
    Current Employee - Practice Manager in Fort Worth, TX

    I have been working at Banfield Pet Hospital (more than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Building relationships with families and Pet's.

    Cons

    Overworked and under paid for pressure placed

    Advice to Management

    Appreciate employees more. It's not always about numbers.

  7. Helpful (1)

    Overall a good company to work for entry level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Veterinary Assistant
    Former Employee - Veterinary Assistant

    I worked at Banfield Pet Hospital full-time (more than 5 years)

    Pros

    Simple, easy job, with some good local management

    Cons

    Upper and corporate management harder to deal with, low pay, some inconsistencies in expectations, push for minimum charges to clients versus what the client may actually need

  8. Good starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Coordinator in West Covina, CA
    Current Employee - Client Services Coordinator in West Covina, CA

    I have been working at Banfield Pet Hospital full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Depending on experience, acceptable starting pay. Since its such high volume you really learn a lot, regardless of position.

    Cons

    Overworked and underpaid. Don't care about employees/pets just profit. Each hospital is hit or miss.

    Advice to Management

    Care about your employees, offer more room for growth, better wages.

  9. Client Services Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Coordinator in Missouri City, TX
    Current Employee - Client Services Coordinator in Missouri City, TX

    I have been working at Banfield Pet Hospital full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Working with clients and their pets was rewarding

    Cons

    Management or Doctors always blame front desk for errors without ever investigating first.

    Advice to Management

    Train your store management staff better.

  10. IT at corporate headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and the people. Most of us really do care about pets!! I normally have the tools to do my job, learn (and teach) new things every week, and am paid fairly. (Of course I'd like more but my salary is competitive.)

    Cons

    Health insurance is high deducible and kicks in (for family) after $2500 deductible.

    Advice to Management

    Give all IT people a raise!! Haha.

  11. Pet Nurse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pet Nurse in Upland, CA
    Former Employee - Pet Nurse in Upland, CA

    I worked at Banfield Pet Hospital part-time (more than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I had a great time working for this company. It was great hands on learning for anyone interested in going to veterinary science. I gained a lot of knowledge that went along side what I was working on in school and got to work along side the doctors. Also had a great staff that made it enjoyable to go to work everyday.

    Cons

    This was a great company but did decline when they were bought out by Mars the candy company. They did not care as much about the quality of care and would understaffed us a lot! It was a more stressful environment after that.

    Advice to Management

    Make sure they have the staffing they need to provide quality care for the pets.

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Banfield Pet Hospital

 
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