Banfield Pet Hospital Reviews

Updated June 29, 2015
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2.9
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Banfield Pet Hospital President & CEO Tony Ueber
Tony Ueber
129 Ratings

Pros
  • 3 free wellness plans for your pets (in 47 reviews)

  • Good place to work, it is nice to work with animals (in 18 reviews)

Cons
  • Long work hours which can interfere with work/life balance (in 18 reviews)

  • Having to go over wellness plans with clients who will not benefit from them (in 22 reviews)

More Pros and Cons

406 Employee Reviews

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  1. Vet assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant in Plano, TX
    Current Employee - Veterinary Assistant in Plano, TX

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to learn. Hard work is expected with little help so be prepared with good work ethic. Don't expect to get rich. Do it because you like the field.

    Cons

    Low pay. Long hours. Little help. Don't expect upward mobility. Practice managers aren't hired from within and don't have veterinary experience.

    Advice to Management

    Hire more experienced techs and managers in order to reduce turn over. Hiring techs who have a license or are in the process of getting it means they are there for the long run, and won't quit when something different comes around.


  2. Practice Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Georgia in Douglasville, GA
    Current Employee - Georgia in Douglasville, GA

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, corporate support, good pay and bonus potential

    Cons

    Long hours, but honestly that is to be expected at this level.

    Advice to Management

    Invest in and develop your talent


  3. Working experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vet Assistant in Cincinnati, OH
    Current Employee - Vet Assistant in Cincinnati, OH

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Positive work environment, strong motivation.

    Cons

    Small staff, very hard to take off work.


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  5. Great place to work and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant in Georgetown, TX
    Current Employee - Veterinary Assistant in Georgetown, TX

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits. Solid company with reliable job security. Great coworkers

    Cons

    Some doctors are recent grads and their experience is low. Also some assistants have little/no knowledge prior to working there.

    Advice to Management

    reward college degrees more.


  6. Banfield

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Coordinator in Greencastle, PA
    Current Employee - Client Service Coordinator in Greencastle, PA

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Affordable preventative Care
    Able to move around and learn all aspects of hospital
    Education- relationship with Penn Foster

    Cons

    Too much work with some many restrictions
    Work/life balance
    Hospital Politics
    Health Insurance Sucks

    Advice to Management

    Hire Managers that have vet medicine experience
    Pay employees more for extra responsibilities


  7. Client Service Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSC in Fort Worth, TX
    Former Employee - CSC in Fort Worth, TX

    I worked at Banfield Pet Hospital (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Free Wellness Plans that covered preventative care services for pets, insurance, 401(k).

    Cons

    Very corporate in way it's management and not many chances to move up the ladder in most hospital positions.

    Advice to Management

    Work on flexibility with clients as far as payments and wellness plan.


  8. Helpful (2)

    Banfield

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital full-time

    Pros

    Preventive Care at it's finest!

    Cons

    Work/Life balance can be tough


  9. Helpful (1)

    Banfield Pet Hospital

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant in The Woodlands, TX
    Current Employee - Veterinary Assistant in The Woodlands, TX

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Employee Benefits
    Human Resource Department
    Associate Discounts
    Associate Wellness Plans (3)
    Entry into the Medical Field
    Team Atmosphere
    High-Quality Animal Care
    Small Animal Practice
    Caring Veterinarians
    Access to Associate Resources
    Paid Time Off and Floater Hours
    Organized system for seeing Pets (ie. SBE)
    Full-Time and Part-Time associates
    competitive starting pay
    Entry-Level positions
    Can Start at $11.50 pr/hr (ask for $12)

    Cons

    Corporate Run
    Med-High Volume
    Primarily Female employees with some clinic drama and cliques
    Open 7-7 Mon-Sat and open 8-5 on Sundays
    Open all year long except Thanksgiving and Christmas
    No pay and a half on holidays (but you do get Floater Hours)
    After a year or two it is not uncommon for new associates to start at a higher pay than you due to better starting wages
    Poor yearly raises, especially in clinics with many associates as a set amount gets distributed between x-amount of associates

    Advice to Management

    There are many employees who do a very poor job of showing up for shifts. This causes stress and discontent with VA's and CSC's who are reliable, and makes them feel invaluable as employees. Also, the raises can be a joke, and there are MANY cases of new associates with no work-experience receiving pay higher than those who have been with the company for several years. Also, yearly pay increases are poor, barely covering the increased cost of living.
    Practice Manager typically do a good job, though I have heard of Managers at several locations (Magnolia location for example), that show favoritism towards long-term employees, and engage in bullying unfavored employees.
    My main concerns is upper level management that causes a lot of DVM turn-over due to inconsistent/constantly changing doctor scheduling, 45+ hour work weeks (Burn-out), very poor work-life balance, and not taking DVM recommendations into consideration especially when introducing new veterinarians into the practice.


  10. Helpful (1)

    Good Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Portland, OR
    Current Employee - Shift Leader in Portland, OR

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to learn the industry and work hard.

    Cons

    Due to the nature of the industry coworkers are young and sometimes immature or lazy.

    Advice to Management

    Pay what people deserve


  11. Hospital Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Banfield Pet Hospital full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Support from leadership was unsurpassed..

    Cons

    Long hours , long days can lead to burn-out for the employee.

    Advice to Management

    Be more flexible with the work schedule will retain employees for longer length of time to avoid excessive turnover. Clients like to see a familiar face for appointments.



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