Banfield Pet Hospital Reviews

Updated March 25, 2015
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3.0
342 Reviews
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Banfield Pet Hospital President & CEO Tony Ueber
Tony Ueber
114 Ratings

Pros
  • Full time benefits are good with insurance, free wellness plans, discounts (in 47 reviews)

  • Being able to work with animals, client relationships, learning experience (in 18 reviews)

Cons
  • Everyone has different goals and the work-life balance at Banfield is non-existent (in 18 reviews)

  • They want you to sell wellness plans so they can take clients money (in 22 reviews)

More Pros and Cons

Employee Reviews

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  1. IT at corporate headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital

    Pros

    Great culture and the people. Most of us really do care about pets!! I normally have the tools to do my job, learn (and teach) new things every week, and am paid fairly. (Of course I'd like more but my salary is competitive.)

    Cons

    Health insurance is high deducible and kicks in (for family) after $2500 deductible.

    Advice to ManagementAdvice

    Give all IT people a raise!! Haha.

    Recommends
    Positive Outlook
    Approves of CEO
  2. PM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital

    Pros

    Great....great awesome lovely memorable

    Cons

    ...None..........none none none none........ not any

    Advice to ManagementAdvice

    None............m

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful

    I was chewed up and spit out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Practice Manager in North Canton, OH
    Former Employee - Practice Manager in North Canton, OH

    I worked at Banfield Pet Hospital

    Pros

    As most places are, if the team is able to work together and support each other it could be a great environment.

    Cons

    I was given impossible limits to stay within and unrealistic expectations in regards to performance.

    Advice to ManagementAdvice

    If it's true that the goal of the company is exceptional customer service and client education, you must allow proper staffing to accomplish these goals. Unhappy staff due to extreme cut backs only hurts the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vet Assistant
    Former Employee - Vet Assistant

    I worked at Banfield Pet Hospital

    Pros

    Great staff!!!
    Great stepping stone if new to the field!

    Cons

    Hours (can't do it as a single parent)
    Pay (vet assistants don't get the pay they deserve)

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Great part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Coordinator
    Current Employee - Client Service Coordinator

    I have been working at Banfield Pet Hospital

    Pros

    1. Very flexible with my schedule
    2. Fair starting wage
    3. Excellent wellness plans for (personal) pets - free of charge, even to part time employees!

    Cons

    1. Usually long hours, but that's because of the accessibility for the clinic: we are open when others are not.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Good knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Veterinary Technician in Federal Way, WA
    Former Employee - Veterinary Technician in Federal Way, WA

    I worked at Banfield Pet Hospital full-time (more than 3 years)

    Pros

    Learned something new everyday and the veterinarians were also willing to teach the technicians and assistants

    Cons

    Low pay for a nationwide company

    Recommends
    Positive Outlook
    Approves of CEO
  8. Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Practice Manager in San Diego, CA
    Current Employee - Practice Manager in San Diego, CA

    I have been working at Banfield Pet Hospital full-time (more than 5 years)

    Pros

    Benefits package, room for growth.

    Cons

    Headquarters is in the Pacific Northwest.

    Recommends
    Positive Outlook
  9. Hospital Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hospital Manager in Oviedo, FL
    Current Employee - Hospital Manager in Oviedo, FL

    I have been working at Banfield Pet Hospital full-time (more than 10 years)

    Pros

    Strong team engagement. There is always something going on - I'm never bored

    Cons

    The hours are unusual and difficult to support a family

    Advice to ManagementAdvice

    Increase mutuality among management

    Recommends
    Positive Outlook
  10. Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital

    Pros

    We have the best benefits in the Industry. Up to 4 weeks PTO in first year,401k ,Company Paid Short & Long Term Disability, PTO for Part Timers even!!! Free Wellness Plans for 3 Pets!!!Company really does care about associates and Pets. Many managers are promoted from within so it is a great opportunity for growth for many associates working in the hospital if they want to work hard and move up. Many of my friends got promoted this year to management positions. I see so many complain about work life balance but most managers work 40 hours a week and hourly associates work 30-40. That sounds like a pretty great work life balance to me. No one gets benefits like these at a private practice ( at least not the ones I worked at) so it is crazy people complain about them. If you do work a long 12 hour shift, you are normally working only a few days that week so it totally balances out for the nurses.

    Cons

    Rapidly Changing and Improving- which is really not a Con, but people who can't embrace or deal with change will struggle here. We are growing very fast and it is an exciting time for the company, but many spend the majority of time complaining and they should go work somewhere else and see what real life really looks like. It would make everyone else's work day much easier.

    Advice to ManagementAdvice

    None right now. I for one appreciate the company and know in this business it is hard work but taking care of Pets and being a part of making this a great world for them, makes me feel valuable. Our company is doing very well so I feel great about job stability as long as I work hard.

    Recommends
    Positive Outlook
    Approves of CEO
  11. I loved working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Banfield Pet Hospital

    Pros

    Great people. Good company culture. Rewarding. Decent pay. Pet friendly. Good benefits. Good career advancement potential. Great leadership.

    Cons

    No cons that I can think of. It really was a great place to work. I enjoyed it very much.

    Advice to ManagementAdvice

    Never settle for the status quo. Even the great can improve.

    Recommends
    Positive Outlook
    Approves of CEO

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