Bank Mutual

  www.bankmutual.com
  www.bankmutual.com

Bank Mutual Reviews

Updated September 18, 2014
Updated September 18, 2014
10 Reviews
1.9
10 Reviews
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Bank Mutual Chairman, President, and CEO, Bank Mutual Corporation and Bank Mutual Michael T. Crowley Jr.
Michael T. Crowley Jr.
5 Ratings

Employee Reviews

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  1.  

    Company Philosophy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank Mutual

    Pros

    The customers are great and they keep you smiling.

    Cons

    Company does not support employees. Very cheap and out of touch with the needs of the branch.One of our branches has been under construction since April. Total remodel, no ceiling, walls, concrete floor, dust everywhere and no air conditioning. But, the branch is still doing business!

    Advice to ManagementAdvice

    You need a reality check on how to treat your employees and customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good foot in door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Bank Mutual full-time (more than an year)

    Pros

    Good job if your looking to get into banking. But not long term for advancement. Multiple locations for transfer if necessary.

    Cons

    Do not promote from within. Promise things but never come through on any. Whole branch turnover in less than a year. No cross selling incentive if whole branch doesnt meet goals quarterly even if you do.

    Advice to ManagementAdvice

    Don't underestimate your current employees. The grass isn't always greener with a whole new staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Unethical sales tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Branch Manager in Eau Claire, WI
    Former Employee - Branch Manager in Eau Claire, WI

    I worked at Bank Mutual full-time (more than 5 years)

    Pros

    If you are new to banking it's an easy place to gain experience to help you move to a good financial.

    Cons

    Very unethical sales approach. Trickery and hiding behind fine print are promoted by regional sales specialist and VP. A lot of good people have left recently and found a better place to work. The President and most of the senior staff are ex Associated Bank people. They have turned a once proud financial into a high sales pressure high stress job. As stated over and over again " it's all about making the stock holder rich. " I think I would rather flip burgers at McDonalds before going back.

    Advice to ManagementAdvice

    Your customers know what your up to. Your employees are looking for other jobs. When I interviewed with my current job the HR person asked "what is going on over there?" She has had a high number of Bank Mutual people applying. If I were a stock holder I would sell now. This place is bad news.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Frustrating atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President Branch Manager in Eau Claire, WI
    Current Employee - Assistant Vice President Branch Manager in Eau Claire, WI

    I have been working at Bank Mutual full-time (more than 3 years)

    Pros

    You are allowed some ability to do things on your own.

    Cons

    No career progression, very limited training if any, spread way to thin with very small staff. Will not promote from within due to training issues. Attending a 8 hour meeting for 2 hours of information bimonthly is counter productive.

    Advice to ManagementAdvice

    At least try to build a rapport with the people under you. Stop parenting and start leading. Threats and fear are not motivational tools in good business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    good, professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank Mutual

    Pros

    co-worker are nice and friendly, manager are nice

    Cons

    need more training, need more direction

    No opinion of CEO
  7.  

    Overworked and Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank Mutual as a contractor

    Pros

    Numerous branch locations make it easy to find a location near to where you live. Free parking, on line training programs. Most co-workers are intelligent and diligent in their job duties.

    Cons

    Bank Mutual brings in many full time hourly workers so that they do not have to provide benefits. The top management is and has been run by the Crowley Family for the past 120 years and the current CEO is a joke. Corporate office has worn and dirty carpeting and regular employees are somewhat segmentated from the temporary full time contract workers.

    Advice to ManagementAdvice

    Do not be stuck in a 1970s mind set. The Board of Directors needs to be more diverse and less rigid and more forward thinking and progressive. Also remove the Crowleys from all Executive Management functions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Overall good work experience and atmosphere, but Senior Management leaves much to be desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller Supervisor
    Current Employee - Teller Supervisor

    I have been working at Bank Mutual

    Pros

    Wonderful co-workers, fair pay, minimal commute (several locations to choose from), hours, opportunity for personal and professional enrichment and ability to make more money by selling products.

    Cons

    Upper management and marketing teams have the reputation for appearing and acting inexperienced and unprofessional. Although good management exists within the company, it can be rare to find. The Bank itself appears to work behind-the-times and although this approach makes it comfortable for long-standing customers, it does not work well to produce profitable results for new and/or younger clients.

    Advice to ManagementAdvice

    Listen to your Teller staff and listen well. They are on the front lines and see trends you do not.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    It's not the worst bank in the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Staff Member
    Current Employee - Staff Member

    I have been working at Bank Mutual

    Pros

    It's a start and a foot in the door to the banking industry.

    Cons

    The marketing and marketing department could be much better. For a bank of it's size no one has heard of Bank Mutual, yet management expects you to hit sales goals with practically no assistance or backing from the company. The bank is doing old school banking in a new school world. and expects 'us' (the staff) to try and keep up with the bigger more well known banks that offer better products and better advertising/marketing.

    Advice to ManagementAdvice

    Try to look at what the other banks are doing and mimic their success. Do more advertising!

    Doesn't Recommend
    Disapproves of CEO
  10.  

    A foot in the door, but not much else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank Mutual

    Pros

    Bank Mutual gives someone wanting to start a career a chance at the opportunity to use their training program to start to develop basic work place skills. There is a new incentive plan that allows even new employees to have some success with completing sales. The branch level teller work is stable, low stress, and with a consistent schedule you can actually plan a life around.

    Cons

    There is a complete lack of perception of the target market. The bank claims to be targeting generation Y, yet does nothing to create products or services for said demographic. The marketing department does little to no marketing and is completely baffled by even some of the smallest requests. Perhaps an investment in a color printer, unibind machine, and common sense would help when a 10 page informational packet is requested.

    My branch was directed to create a marketing plan, the branch not the marketing dept is supposed to make the plan. Our guidance on creating a plan was; checking, loans, cross sell, annuities. buzz words and products were listed, not actual guidance or assistance or any sort of help.

    A demand to produce and zero guidance or support characterizes the corporate office of Bank Mutual.

    Advice to ManagementAdvice

    Clean up your upper management team, its completely unrealistic to expect branches with zero resources (lack of marketing, adequate personnel e.g. personal bankers, training in business banking, effective commercial bankers.)

    You come up with ideas, but have zero follow through or ways of actually completing them.

    No opinion of CEO
  11.  

    Lack of leadership and poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at Bank Mutual

    Pros

    The money was great. The pay was at the top of the scale for the area. And the branches are run at the manager's discretion in many ways.

    Cons

    Management never seemed to have any idea what they were doing. They were not good at staying in touch with the needs of the different branches. Training was nearly non-existent.

    Doesn't Recommend
    No opinion of CEO

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