Bank Mutual Reviews

Updated August 27, 2015
15 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
Bank Mutual Chairman, President, and CEO, Bank Mutual Corporation and Bank Mutual Michael T. Crowley Jr.
Michael T. Crowley Jr.
6 Ratings

15 Employee Reviews

Sort: Popular Rating Date
  1. Assistant Bank Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Eau Claire, WI
    Former Employee - Assistant Manager in Eau Claire, WI
    Approves of CEO

    I worked at Bank Mutual full-time (More than a year)

    Pros

    Good Company, 401k at 3.5% matching, free checking nice people

    Cons

    Sales expectations too high for my work location


  2. Sr teller universal banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Teller Universal Banker in Green Bay, WI
    Current Employee - Senior Teller Universal Banker in Green Bay, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free checking for employees but you don't get the ad&d ins unless you pay the mo fee

    Cons

    Management doesn't listen to employees. HR Doesn't care either. Low pay scale for the ones that do work their butt off to try and reach the unrealistic sales goals. They say we are customer focused but harassing customers isn't good customer service. Turn over is constant

    Advice to Management

    Listen to tellers and exit interviews. Share those with someone who will do something about all the unhappiness. Appreciate the assets that are here working hard and get rid of the lying managers who blow smoke up everyone's butt just to make themselves look good.


  3. Sr. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank Mutual full-time (More than a year)

    Pros

    Free checking account for employees.

    Cons

    Told how to use PTO, schedule not flexible, sales goals too high for location, employees only rewarded if all sales goals are met by everyone in branch. Does not value employees enough to change anything to keep them around longer.

    Advice to Management

    Pay attention to exit interviews and what your employees are saying, many people are being driven away because of one specific person in my branch, but nothing is getting done to change it.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ok company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    No opinion of CEO

    I have been working at Bank Mutual full-time

    Pros

    Flexible Scheduling. Closed on holidays and sundays

    Cons

    Always understaffed. Poor training. High turnover.


  6. Bank Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank Mutual full-time

    Pros

    Schedule. Few Saturday's and usually done by 5:30.

    Cons

    Severe lack of training. Lending system and process is obsurd. Sales forms are ridiculas. Branches are being closed. Pretty horrible place to work.

    Advice to Management

    Support them with marketing. Spend dome money to get people in the door. Unreasonable to expect retail people to drive new business into branch on regular basis. Stop awarding those who cheat. Moving money from savings to a new checking account is obsurd.


  7. Helpful (1)

    A good place to start your banking career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Milwaukee, WI
    Current Employee - Manager in Milwaukee, WI

    Pros

    A great place to start your banking career. Friendly customers and training has been awesome.

    Cons

    No growth possibilities. Once your in a branch you're pretty much stuck there. Upper management drilling holes into staff heads on sales

    Advice to Management

    Appreciate the employees you have working for you. Happy employees make it a happy place to be.


  8. Helpful (1)

    Good foot in door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank Mutual full-time (More than a year)

    Pros

    Good job if your looking to get into banking. But not long term for advancement. Multiple locations for transfer if necessary.

    Cons

    Do not promote from within. Promise things but never come through on any. Whole branch turnover in less than a year. No cross selling incentive if whole branch doesnt meet goals quarterly even if you do.

    Advice to Management

    Don't underestimate your current employees. The grass isn't always greener with a whole new staff.


  9. Company Philosophy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The customers are great and they keep you smiling.

    Cons

    Company does not support employees. Very cheap and out of touch with the needs of the branch.One of our branches has been under construction since April. Total remodel, no ceiling, walls, concrete floor, dust everywhere and no air conditioning. But, the branch is still doing business!

    Advice to Management

    You need a reality check on how to treat your employees and customers.


  10. Unethical sales tactics

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Eau Claire, WI
    Former Employee - Branch Manager in Eau Claire, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank Mutual full-time (More than 5 years)

    Pros

    If you are new to banking it's an easy place to gain experience to help you move to a good financial.

    Cons

    Very unethical sales approach. Trickery and hiding behind fine print are promoted by regional sales specialist and VP. A lot of good people have left recently and found a better place to work. The President and most of the senior staff are ex Associated Bank people. They have turned a once proud financial into a high sales pressure high stress job. As stated over and over again " it's all about making the stock holder rich. " I think I would rather flip burgers at McDonalds before going back.

    Advice to Management

    Your customers know what your up to. Your employees are looking for other jobs. When I interviewed with my current job the HR person asked "what is going on over there?" She has had a high number of Bank Mutual people applying. If I were a stock holder I would sell now. This place is bad news.


  11. Frustrating atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President Branch Manager in Eau Claire, WI
    Current Employee - Assistant Vice President Branch Manager in Eau Claire, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank Mutual full-time (More than 3 years)

    Pros

    You are allowed some ability to do things on your own.

    Cons

    No career progression, very limited training if any, spread way to thin with very small staff. Will not promote from within due to training issues. Attending a 8 hour meeting for 2 hours of information bimonthly is counter productive.

    Advice to Management

    At least try to build a rapport with the people under you. Stop parenting and start leading. Threats and fear are not motivational tools in good business.



Showing 15 of 17 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.