Bank PHB Reviews

Pros

Bank Phb is now known as Keystone Bank in Nigeria. It is a technology and service-driven bank with subsidiaries located beyond Nigeria such as in the Gambia, Sierra Leone, Liberia and Uganda. It has a vibrant and professional workforce and operates with practices that offer leading solutions and services to its clients and associates.
Based on my experience working at the Bank , some reasons to work at the bank are as follows:

1) As one of the Africa’s leading integrated financial institutions, it truly meets with expectations of it's status as an 'Equal Opportunity Employer'. No form of bias has been reported regarding its employment to any race, color, creed, religion, sex, or physical disability. The Human Resources Department offered (and I believe still offers) opportunity to as many unemployed as possible by extensive dissemination of information regarding career opportunities and devotion of effort towards investigations / verification of information and Identities, National and International.
2) The Bank also has very attractive reward system / compensation package.
3) Opportunities abound for growth and development via work / interaction with people from diverse professional backgrounds, in an atmosphere of mutual respect and understanding of personality differences.
4) It's a place for individuals who appreciate work in a fast - paced and dynamic environment with reference to challenges towards towards achieving set goals,Trends in the Global Financial Industry, Traffic of Information, and frequent changes / adherence to policy by Management in order to ensure growth and customer satisfaction. E.t.c.

Cons

Work in great organizations sometimes have downsides. While working at the Bank, I experienced the following:
i) Inadequacy of periodic training sessions for members of staff commensurate with the highly dynamic nature of work at the bank and that will ensure efficiency within the system.
ii) Periodic delays in Corporate communications and attendant inconveniences faced by customers and members of Staff.

Advice to Senior Management

I believe the following suggestions will lead to greater output and positives results.

a) That Management should intensify effort towards the training of the Marketing staff / Relationship management members of staff especially before sending them into the field.
b) There should be an established / stable ‘standard’ for the bank. The frequency of fluctuations in the formulation / modification of certain policies and setting them in motion before informing the members of staff, negatively impacts output of Staff. I believe that early communication of decisions by management over issues to members of staff is a better approach.
c)There should also be thorough research over issues related to work and the Bank in general, in a way that such research cuts across and if possible involve all the levels and units of the bank before decision taking and subsequent implementation is carried out. This will go a long way in the control of error within the system. Noteworthy is the fact that “ length of service in the bank does not guarantee omniscience nor does it rule out the potency of common sense, lateral thinking and creativity of the younger / newer members of staff”.
I suggest that Management should create forum for significant expression of ideas over certain issues and they will be amazed at what they will discover.

Pros

They pay very good salary

Cons

they have very Loose controls

Advice to Senior Management

Bank PHB needs to tighten up their internal controls