Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Reviews in Belfast, ME

Updated August 16, 2014
Updated August 16, 2014
6,955 Reviews
3.3
6,955 Reviews
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,971 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 408 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 218 reviews)


Cons
  • Work-life balance seems to be skewed towards work side more often than not (in 171 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 184 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great people to work with, but a sluggish organization when direction changes are needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Section Manager in Belfast, ME
    Former Employee - Section Manager in Belfast, ME

    I worked at Bank of America

    Pros

    Honestly cared about the happiness and success of their people. A great deal of attention was paid by managers to the mood of the floor and what could be done to improve the ability of the group to succeed

    Cons

    The company was slow to recognize the changes needed to improve the business and would hold on to outdated approaches when past their prime. When mistakes were made, if took front line managers forever to escalate the issues to the right department and to make changes happen

    Advice to ManagementAdvice

    Unfortunately our senior managers were more involved with the politics of the current administration (as it matched their own) then doing what was right for the bank and it's customers. We should have been fighting Dodd Frank and the Durbin amendment long before we did. It seemed that they were more concerned with supporting friends then being good business people

    Recommends
    Disapproves of CEO
  2.  

    The bank is looking for any way to cut employee costs in order to improve shareholder value.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Collector in Belfast, ME
    Former Employee - Senior Collector in Belfast, ME

    I worked at Bank of America full-time (more than 3 years)

    Pros

    When I began, compensation was fair and the schedule was flexible in order to accommodate my school schedule. As time passed, schedule flexibility ended and bonus compensation for exceeding goals continually decreased.

    Cons

    Sitting for 8-10 hours at a stretch with little opportunity to move is hard on the body. Lots of people with health issues. Company is not pro-employee. Maine also closed branches and laid off different departments after stating this would not happen.

    Advice to ManagementAdvice

    Invest more in employees in the U.S. Have a more health-friendly environment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Company Had no direction. Looked for any reason to let people go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst in Belfast, ME
    Current Employee - Credit Analyst in Belfast, ME

    I have been working at Bank of America full-time (more than an year)

    Pros

    The company has a good benefit package and allowed good time for training. They did try to make the workplace comfortable and worker friendly.

    Cons

    Poor Management. No direction from the top down. The company made frequent Policy changes with little notice and expected the employees to have been implementing them previous to when they were told. Didn't let employees work to there strengths. While they would ask what type of work you preferred the management would frequently do the opposite.

    Advice to ManagementAdvice

    Work with the people you hire strengths instead of making them fit into a situation that hurts the employees and your companies productivity.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    BOA credit card call center-Customer service and sales specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Belfast, ME
    Former Employee - Anonymous Employee in Belfast, ME

    I worked at Bank of America

    Pros

    They offer very good benefits and some what comfortable working enviroment. The cubicles are small though. Very nice office building.

    Cons

    I have to agree with previous review. There are Inconsistencies in supervisory roles, reorganization was rampant with no apparent reasoning or goals. Opportunities for advancement were sparce even though Top Performer status was acheived regularly.

    Advice to ManagementAdvice

    Recognize performance with incentives that are better than certificates printed from a supervisors PC. Cash incentives should not be lost due to small shortfalls of goal.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Do not Work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Account Manager in Belfast, ME
    Current Employee - Senior Account Manager in Belfast, ME

    I have been working at Bank of America

    Pros

    Vacation time when you can get the time off and benefits are not bad considering the economy.

    Cons

    Management does not have a clue. Middle management is terrible and pits customers against customer service reps just to make a buck! It is horrible telling a customer you can't waive fee's when it is apparent it is the banks fault. And lower managers are just stupid. No other way to put it and that is being nice.

    Advice to ManagementAdvice

    GET A CLUE! Management is out for themselves and not the good of the bank or their customers. It is horrible. Hope you all have a good night sleep. Son you will be all out of jobs!

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    If you like stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Marketing in Belfast, ME
    Former Employee - Customer Marketing in Belfast, ME

    I worked at Bank of America

    Pros

    Management all on the same sheet of music as far as changes go. They all say the same things about guidance from above and do their best to implement it.

    Cons

    Cranky customers, changes to what is required without any consideration of economic stress or the type of calls received in a given period of time. Static requirements for sales with reduced incentive plans and favoritism among team managers are what you should expect.

    Advice to ManagementAdvice

    Why do you terminate people who are in the top 10-15% in overall sales because of a "Failure" to sell one product which was arbitrarily created from a standard product. (It may end up as more profitable) I guess paying salary and training expenses is a better choice than keeping current employees. Of the 40 people who started with me, there are 3 left less than 2 years later. That attrition is mostly due to termination or quitting because of stress and abuse.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Associate Semi-Satisfied...but there is a lot of work to do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Change Consultant in Belfast, ME
    Current Employee - Change Consultant in Belfast, ME

    I have been working at Bank of America

    Pros

    Time off is fair. They try to find ways to increase associate satisfaction.

    Cons

    Compensation is not consistent across band levels.

    Advice to ManagementAdvice

    Help find a way to allow associates to balance work and family better, especially for those associates that work in technology. Don't rely primarily on contractors. Use the talent that is already in the bank.

    Recommends
    Approves of CEO

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