Bank of America Reviews

Updated August 31, 2015
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3.3
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
69 Ratings

Pros
  • Flexibility - work from home program; Work Life Balance; (in 417 reviews)

  • Flexibility to work from home when needed (in 223 reviews)

Cons
  • Work/Life balance is biased towards work (in 180 reviews)

  • no work-life balance only upper management (in 184 reviews)

More Pros and Cons

153 Employee Reviews

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  1. VP - Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Project Manager in Boston, MA
    Former Employee - Vice President, Project Manager in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Telework, innovative tech-oriented company, diverse organization, service member friendly with a great service member program.

    Cons

    Bureaucratic, tendency to view their way as the only option, poor communication in some areas, low pay and limited advancement opportunities. When pushed about establishing a path for advancement and skill growth there seems to be a cultural resistance to encouraging promotions, advancement, and skill growth.

    Advice to Management

    Listen to your people more. Reduce paperwork and bureaucracy.


  2. Financial Center Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Boston, MA
    Current Employee - Financial Center Operations Manager in Boston, MA

    I have been working at Bank of America (More than 3 years)

    Pros

    Exceptional people, responsibilities, opportunities fro growth, benefits

    Cons

    High stress, difficult work life balance


  3. Process Design Engineer/Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Support Lead/Project Manager in Boston, MA
    Former Employee - Business Support Lead/Project Manager in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Many opportunities to explore career options and roles. If you're driven, there is opportunity for growth and advancement. I will recommend to friends that there are opportunities to explore but tread carefully.

    Cons

    Layoffs happen about every 6 months to readjust the business overall and the earnings for the stockholders. When these layoff events occur, no matter how well you do or how good your performance has been, if your number is up, its up and you will be let go.

    Advice to Management

    Don't be so heartless to allow the timing of layoffs to happen in such a way that people wake up on Christmas Eve day to realize it's their first day without a job. This is not only inhumane as many people suffer depression during the holidays, it's also economically irresponsible since your loyal employees may have just made very large purchases for holiday gifts etc. Like foreclosures on houses, there should be holiday moratorium banning employee layoffs between the months of November - April. This would allow people time to pay off holiday bills and a better chance to find new employment..


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  5. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Operations Specialist Metro in Boston, MA
    Former Employee - Teller Operations Specialist Metro in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great place to work amazing room for growth. Great pay and benefit worth the commitment.

    Cons

    must make time commitment and not expect to work "bankers hours".

    Advice to Management

    Listen to your staff so that you can be a more productive team.


  6. Financial Solutions Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Solutions Advisor in Boston, MA
    Current Employee - Financial Solutions Advisor in Boston, MA
    Recommends
    Negative Outlook

    Pros

    Opportunity to move up the ladder.

    Cons

    Changing Comp plan. High manager turnover. Unrealistic Sales goals.

    Advice to Management

    Comp plan is currently unrealistic. Change comp plan to align better with current banking environment.


  7. teller

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Boston, MA
    Former Employee - Teller in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    It was a great learning experience. I truly enjoyed working there. Benefits are excellent and the work/life balance was pretty good. Company offers plenty of opportunity for advancement.

    Cons

    Sales goals could be too high sometimes.


  8. Not Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Helpline Agent in Dorchester, MA
    Former Employee - Helpline Agent in Dorchester, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Decent amount of training.

    Cons

    Very stressful. Call center position was very fast paced and not worth the pay.


  9. SVP; Operations Market Managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Boston, MA
    Current Employee - Senior Vice President in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Stable Company, good benefits, as tenure increases benefits increase too. Company is easy to learn and grow at, depending on the business unit there are multiple career tracks.

    Cons

    large company, sometimes hard to navigate and also difficult to transition between business units.


  10. Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Great things were that I was able to be flexible in my work week. As long as I could get coverage I was able to get to important meetings etc.

    Cons

    The management/coaching environment was never the best. We would constantly be berated by multiple different managers and were constantly confused as to the message that was being communicated as it was misconstrued through not only direct management but different levels of management as well.

    Advice to Management

    Trust your employees. This company has gotten too focused on the share holder versus quality of customer and employee. If you don't treat your employees well, then your customers feel it.


  11. Helpful (1)

    Enter at your own risk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Boston, MA
    Current Employee - Assistant Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Ability to receive promotions if you work hard.

    Cons

    No work life balance, although they claim this is important to them. The staffing is a huge issue. They eliminate staff and expect you to be able to multiply yourself into 6 places at once.

    Advice to Management

    Work as hard as you expect your associates to work.



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