Bank of America Reviews

Updated July 29, 2015
668 reviews filtered by
  • Charlotte, NC Area
  • Any Job Title
  • Any Status
Employment Status

Reset

668 Employee Reviews

Sort: Popular Rating Date
  1. Mostly good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Information Consultant in Charlotte, NC
    Former Employee - Market Information Consultant in Charlotte, NC

    I worked at Bank of America (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Worked in eCommerce division. Was able to work from home for most of my 7 years. Good benefits.

    Cons

    They started limiting the remote work, making it difficult for employees dispersed around the country. In eCommerce, there seemed to be a tendency to move older women with some managerial experience into lower positions and then lay them off. Issues with managers ignored if the manager was a favorite of higher ups.

    Advice to Management

    The reason a lot of employees stayed with the company was that they could work remotely. Keep it, don't limit it. Keep the older experienced women--they are the backbone of the company and are more likely to be loyal and work harder than male peers.


  2. Quality Assurance Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst/UAT Tester Consultant in Charlotte, NC
    Former Employee - Quality Assurance Analyst/UAT Tester Consultant in Charlotte, NC

    I worked at Bank of America (Less than a year)

    Pros

    It was a great opportunity to learn about the credit card industry

    Cons

    The management team left a lot to be desired


  3. Senior Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Performance Improvement Manager in Charlotte, NC
    Former Employee - Performance Improvement Manager in Charlotte, NC

    I worked at Bank of America full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There is a strong focus toward military/veteran and community engagement and diversity.

    Cons

    Individuals are not valued for their personal competencies, accomplishments and career plans.

    Advice to Management

    Be far more connected to the associates - leaders SERVE.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Process Design Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Bank of America

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexibility to have a work/life balance.

    Cons

    Raises and communication are the key areas of opportunity. My Work opportunities for associates who are meeting and exceeding expectations have been stopped. This has plummeted morale.

    Advice to Management

    Better communication makes a stronger team. Communication allows for all to have a more proactive approach .


  6. SVP

    Current Employee - Senior Vice President in Charlotte, NC
    Current Employee - Senior Vice President in Charlotte, NC

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Fast pace culture with opportunities to move across the company

    Cons

    Still under large regulatory scrutiny


  7. Relationship Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Charlotte, NC
    Current Employee - Relationship Banker in Charlotte, NC

    I have been working at Bank of America (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, wonderful benefits, tuition reimbursement, many opportunities for advancement.

    Cons

    A lot of change happening right now, customers and employees are having some trouble getting used to the new culture of the bank.


  8. QA Test Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Mortgage Senior QA Manager in Charlotte, NC
    Former Contractor - Mortgage Senior QA Manager in Charlotte, NC

    I worked at Bank of America as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working from home is a great pro and the management was very knowledgeable and friendly.

    Cons

    1. There was no training or on-boarding for your position, your thrown into the water to swim or sink. 2. All consultants can only stay 18 months. So it's the blind leading the blind and this applies to Quality Assurance, BA and development area's. 3. Getting data to test your code changes is like pulling teeth. Their Monthly releases can be 50 to 100 projects and everyone needs data. It's a nightmare.

    Advice to Management

    Work on your SDLC process. Have a solid on-boarding process for your consultants. Add more resources to the data teams. The lack of data for testing code changes can break down a project and put in Red status.


  9. Could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President/Human Resources Advisor II in Charlotte, NC
    Current Employee - Vice President/Human Resources Advisor II in Charlotte, NC

    I have been working at Bank of America full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    I genuinely believe the intentions of the company are good. They want to take care of their employees and offer a relatively robust benefit package. The majority of people are nice and make you feel welcomed and appreciated.

    Cons

    Like any large company, you get lost in the corporate conglomerate world and become just another number. The company seems to have lost its focus and without focus you lose leadership. I've seen many MANY great people leave because of that reason alone. It's a big ship in a sea with very big crashing waves and no one seems to be paddling in synch. Communication is lacking. Leadership is frustrated. Company is struggling with both the "growth" of having to take on Countrywide AND Merrill Lynch. Too many growing pains and the angst that went with those struggles during an already troubled economy. If you cant get your numbers, you're OUT. And, if you're not willing to "do what it takes" to get the work done, you're OUT, or treated/told that you must not be dedicated enough.

    Advice to Management

    Don't lead through fear. Be inspiring. Allow a work life balance. Be human.


  10. IT Business Reporting Analyst / TPSM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Bank of America

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of great training and BAC Associates to work with who are helpful. Very sophisticated IT tools.

    Cons

    Very fast pace, and coworkers are all over the country, if not the world. Burn out possibilities due to so many changes happening so quickly.

    Advice to Management

    Be more supportive and share the company goals and future outlook in a clear manner. Improve communication internally.


  11. Joyless

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Charlotte, NC
    Former Employee - Business Analyst in Charlotte, NC

    I worked at Bank of America

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The pay is better than any other competitor (like Wells Fargo)

    Cons

    They have to have the best pay in the market in order to have people take those crap jobs. There is no joy in the BofA offices I have worked in. It's like its against the rules to smile. The culture sucks and I actually had a manager suggest that I donate hours to the Bank.

    Advice to Management

    Lighten up. People do a better job when they enjoy what they are doing



Showing 668 of 9,412 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.