Bank of America Reviews

Pros

it is a good place if you like to work hard and can put in long hours. Most people like it there but the socila life is only ok.

Cons

Life there could be better if the pay was higher and the hours were shorter. But on the whole it is a great place to start our career.

Advice to Senior Management

Increase salaries an have senior management spend more time talking with those on the front line learning goes both ways.

Pros

The benefits are really good. As a Personal Banker you get 3 weeks of vacation within in your first year. For those employees that have children they offer child reimburment care if you are within a certain salary.

Cons

Management is not always fair to emplyees with the decisions that they make. I was hired and withing a few months I was transferred to another branch just because they neede someone bilingual. This inconvinience me because my 20 minute drive to work turned to 45 minutes. When I asked the manager if I had a choice she said that I didn't.

Advice to Senior Management

Managers need to understand and listen to employees when a decision is made that may impact their performance. This could reduce turnover and improve customer service.

Pros

Bank of America has good hourly pay. The bankers do receive a lot of recognition. The benefits are fantastic. Tuition reimbursement is up to 5000 per year for all employees

Cons

Very inconsistent with days off. The scripting is very robotic and redundant. Additionally top performers do no get good bonuses.

Advice to Senior Management

Spending 5 million dollars on building relationships with customers was a bad idea. The trainers that were placed in our banking center were not helpful at all. Logically how can you have a 7 page observation tool for a 10 minute conversation. It is ridiculous.

Pros

Bank of america provides on the job trainging and a good temporary job for students. the hours are great for students.

Cons

If you are a student or have resposibilites that restrict you from working full time bank of america does not provide you oportunites for advancement

Advice to Senior Management

allow part time associates the oportunity to advance within the company and grow while they grow themselves through hard work and education to better themselves and the company

Pros

tuition reimbursement, good for college students as part time tellers

Cons

management inefficiently trained, need to know wayyyy in advance for any van days

Pros

give chance for employee to grow professional

Cons

working environment is too stressful

Advice to Senior Management

N.A

Pros

401k matching
Pension
Adequate vacation time
Flexible work days (9-5, 7-4, etc)

Cons

Everything is micromanaged
Lack of opportunities to advance within the company
Bad company reputation
Inability of managers to promote/recognize good work
Upper management is not transparent
Stressful

Advice to Senior Management

Don't keep the employees in the dark during uncertain times. Be more transparent.

Pros

good solid brand
learn how to deliver results in a large complex global company

Cons

you could end up being lost in the numbers
a bad manager (and there are >some!) could kill your career
senior mgmt does not know the insides of the company
too many cronies / reshuffled senior management .. no fresh blood at all

Advice to Senior Management

listen to more than 1 and 2 down leaders
understand that middle managers make their teams feel miserable- too much politics in the middle
incompetent sr managers make bad decisions- and we dont have a way to tell the ceo

Pros

Bank of America offers a great tuition reimbursement program which allows those who are in colleges some extra money. They also offer some scholarships as well if you apply to them and qualify. They provide really good health benefits as well as workshops for those who need to brush up on they professional skills.

Cons

Well the downside of Bank of America is the lack of growth opportunities in term of the associates who have work there for a long time. There's sometime favoritism amongst upper management which will hinder the opportunity for those who are trying to get up the corporate ladder. But then again, its corporate so you gotta do what you gotta do.

Pros

Good benefits, time off if needed and very little hassle if you need time off including calling off sick, if you need or desire to work non traditional hours they have several shifts you can work, good people

Cons

Very high intense, goal oriented environement, staffing levels change every month, so as to have the right ammount of employees, call center environement with a goal of achieving accounts per hour, management wants a "one call solution" some may take several minutes, those who chose not to assist customers with possibly long calls transfer the calls back into the queue so some one else can take care of due to meeting account per hour goal. Unless a high stage of deliquency no account ownership. If customers need to call back they have to speak to a completely differrent account manager who is not familiar with theit situation. Promotions are done on achievement only, no considerations for leadership skills or ethics. High achievers who are promoted generally were ethically challenged themselves who now have to manage to a set of ethics and standards.

Advice to Senior Management

Better communication, do not promote those you know are achieving their goals by inflated statistics and taking credit for others work. Investigate when there are people whose numbers seem unusually high.