Bank of America
3.2 of 5 5,988 reviews
www.bankofamerica.com Charlotte, NC 5000+ Employees

Bank of America Reviews in Florida

Updated Jul 8, 2014
All Employees Current Employees Only

3.4 258 reviews

                             

76% Approve of the CEO

Bank of America President & CEO Brian T. Moynihan

Brian T. Moynihan

(131 ratings)

67% of employees recommend this company to a friend
258 Employee Reviews Back to all reviews
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    Opportunities!!

    Assistant Banking Center Manager (Former Employee)
    Orlando, FL

    ProsGreat management and plenty of options when ready for advancement or change of career.

    ConsBenefit cost increase for the next year.

    Advice to Senior ManagementN/a

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Awesome place!

    Personal Banker (Current Employee)
    Jacksonville, FL

    ProsWell known, good pay, lots of growth opportunity, amazing benefits (tuition, child care, 401k match, corporate discounts for a few), competitive environment

    ConsThe job is great as long as you have a manager who isn't emotional and a drama queen- some are detrimental to their employees growth and jealousy can be apparent.

    Advice to Senior ManagementReally consider if a person is a leader or just a manager when promoting- don't let people get comfortable

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It is a great company that has great benefits

    Senior Teller (Current Employee)
    Brandon, FL

    ProsMedical benefits
    Room for advancement
    The company is very supportive of many things

    ConsOverworked
    Under payed
    Not enough time off
    Under staffed

    Advice to Senior ManagementThere needs to be a more balanced work flow. People still need to have a balanced life and more flexibility to do personal events.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Call center vs banking center

    Customer Service Representative (Former Employee)
    Tampa, FL

    ProsCall center had flexible hours for your home life or banking center had regular banking hours also work from home.

    ConsIf you worked in the call center you had to work nights, weekends, and holidays until your job review and your seniority would let you get a 9 to 5 schedule you got paid extra but it could work for or against your family life.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great learning opportunity

    Operations Representative (Current Employee)
    Jacksonville, FL

    ProsOK pay, bank holidays, lots to learn if you are interested in finance/banking/accounting. Beautiful campus in Jacksonville, FL.

    ConsLots of overtime expected in production environments. Scheduling time off is tricky because the bank only allows a certain amount of associates off at the same time for all sites in your department. Many people put their requests in early for Mondays, Fridays, and days around holidays.

    Advice to Senior ManagementPlease consider a formal mentor program to help newbies who want to advance.

    Yes, I would recommend this company to a friend

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    Good Company....Constant Change

    Teller Operations Specialist (Former Employee)
    Fort Lauderdale, FL

    ProsGreat Benefits
    Good employee base
    Superior training

    ConsLeadership seems to change their minds every other month in regards to market leaders, there roles, the centers they lead...gets too be too much after a whole

    Stressful work. They have stretched the centers so thin with employees that its difficult to work.

    Advice to Senior ManagementBe more appreciative!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I found it rewarding to work at this company.

    Data Entry (Former Employee)
    Jacksonville, FL

    ProsBest reason to work here is to gain experience and challenges.

    ConsMastering the classes/lessons online was challenging.

    Advice to Senior ManagementInclude your employees and make them feel appreciated.

    Yes, I would recommend this company to a friend

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    Good job for students trying to start a career and learn more about banking.

    Part Time Teller (Current Employee)
    Tampa, FL

    ProsThe hours aren't bad except for Fridays til 6 (plus closing time usually less than 30 min). Decent pay for part-time employees as well as they offer benefits and paid vacation time for part-timers. As long as its not busy (which it usually is) it is a pleasant job to have. Great HR dept.

    ConsThere are many meticulous details that go into the job as banks have many rules they need to follow (risk). I have noticed that many of the banking centers in my area are understaffed and that means more stress on the job for you. You are required to create "warm transfers" which means getting customers to sit down with a banker in order for them to obtain a revenue generating product out of them. The target can be very unrealistic to achieve. I work at a very busy branch with mainly low-income customers which means sales interactions are hard to come by. I don't if it's just my branch's neighborhood but customers can be very rude more than likely because they have bad attitudes towards banks in general. It's something that you can't let get to you.

    Advice to Senior ManagementMore emphasis on genuine customer delight techniques. More training on products and how to actually inform the customer about how those products will benefit them. Less focus on the numbers and more on overall satisfaction of the customer.

    Yes, I would recommend this company to a friend

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    Needs a lot of work

    Personal Banker (Former Employee)
    Naples, FL

    ProsGood pay and good benefits.

    ConsTo much turn over in the branches. They need you meet your goals while you do three other jobs. Management has unrealistic goals.

    Advice to Senior ManagementSet goals according to market history not markets 200 & 300 miles away.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Overall good working conditions, expect a lot out of people.

    First Mortgage Fulfillment Team Lead (Current Employee)
    Tampa, FL

    ProsBenefits and potential career opportunities

    ConsWas laid off without warning due to market condition, but still able to post for positions and be rehired.

    Advice to Senior ManagementBe more aggressive in assisting associates when you have good people looking to make a move to another department.

    Yes, I would recommend this company to a friend

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