Bank of America Reviews

Updated September 1, 2015
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452 Employee Reviews

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  1. File room worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - File Room Worker in Tampa, FL
    Former Employee - File Room Worker in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great teamwork, manager work well with employees, overall office staff was there to assist any department if needed.

    Cons

    Very hard to become a permanent employee ,entered in through a staffing agency.


  2. Helpful (1)

    Honest review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Advocate in Fort Lauderdale, FL
    Former Employee - Client Advocate in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    overall good Health insurance benefits. was given 90 days when my child was born, was good to have as a father. most companies only give the father a week. People are all pleasant to be around. not a bad environment.

    Cons

    frustratingly low pay for the amount of work asked, even if you have worked there a long time. For the amount of responsibility, asked, the amount of systems required to know to operate properly, and as fast -paced as the job is, the low pay is almost not worth it. you change job positions without much trouble, but your pay dosen't change unless the position change is drastic.


  3. QC Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Analyst III in Wesley Chapel, FL
    Current Employee - Quality Analyst III in Wesley Chapel, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America (Less than a year)

    Pros

    Great people and great place to work.

    Cons

    Too much fraternizing and workplace drama.


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  5. employees are just a number

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Lake Worth, FL
    Current Employee - Assistant Manager in Lake Worth, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bank of America (More than a year)

    Pros

    401k, medical insurance and hours of operations

    Cons

    not much work life/balance, product pushing and at times unethical behaviors in order to achieve goals.


  6. Bank Of America Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Jacksonville, FL
    Former Employee - Client Service Representative in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great Benefits, pay is average to below average, and the people there were all nice and professional at Merrill Lynch/Bank of America.

    Cons

    Demanded a bit too much in order to keep job. After working 9 to 10 hours, they asked employee to study 3-4 hours daily for certification.

    Advice to Management

    Pay employees to study for certifications and pass rate will rise from the paltry 30% it is at now.


  7. Good Company, Not Great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Representative in Jacksonville, FL
    Former Employee - Senior Operations Representative in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Good work/life balance (at least in my position of Operations Rep), decent benefits, opportunity to grow, massive company with world-wide opportunities.

    Cons

    Low pay compared to the average (I made 38,000/year as a Sr. Operation Rep in Florida), red tape due to the size of the company and because it is publicly held, seemed to be a huge push for consumer data protection (which is good), but it got to a point where it seemed that the company did not trust its employee's, a lot of rules/procedures...

    Advice to Management

    Employee's don't care about "at-a-boy's", "pats on the back", or meaningless recognition. Employees feel valued when they are paid well for their work. Pay well, give good benefits, give bonuses and employees will stay. Onboarding is much more costly than retention.


  8. Good employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Miami, FL
    Former Employee - Mortgage Underwriter in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America (More than a year)

    Pros

    Great management team and work environment.

    Cons

    process for promotions isn't ideal.


  9. Helpful (1)

    The Worst Job Ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Longwood, FL
    Former Employee - Anonymous Employee in Longwood, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Free Advantage Checking and Savings Money Market Account. Free checks. Nothing else. Nothing positive about this place.

    Cons

    Horrible pay as a Teller. Tellers are forced to push customers to open accounts that they didn't need. They exceed levels of micromanagement. Tellers work hard without incentives for the Personal Bankers. Bank of America is the worst Bank to work for and to bank with. My manager had anxiety issues because of this place. The day I left this place it was one of the happiest days of my life. I care for people. Don't work for this bank if you really care about yourself. It is 1000x better to clean toilets in busy bar than working for this place.

    Advice to Management

    Replace CEO and all upper management since they ignore the fact that lower positioned employees are treated like animals.


  10. Same Old Corporate Grind

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Representative in Jacksonville, FL
    Former Employee - Client Services Representative in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America (More than 5 years)

    Pros

    This is generally a good place to work if you like complacency. It provides a comfortable, secure, safe, work environment with a moderately competitive compensation package and lots and lots of work. Great place for upwardly mobile sheep, looking to climb a corporate latter.

    Cons

    As a legacy Merrill Lynch employee I stayed on with Bofa after the 2009 recession and their corporate take-over. The changes were stark, but they came slowly over several years. In that time the general atmosphere, culture, and overall compensation package changed dramatically from great to worse, providing less of everything, while squeezing out more and more, and as much as possible, from everyone. Same old corporate grind.

    Advice to Management

    Share the Wealth


  11. IT Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project/Program Manager in Jacksonville, FL
    Former Employee - Senior Project/Program Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time

    Pros

    Good benefits and company trying to be competitive and simplify technology

    Cons

    constant layoffs and out sourcing means you don't keep SME



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