Bank of America Reviews

Updated March 23, 2015
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208 Employee Reviews

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  1. A great company that protects their brand and employers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Atlanta, GA
    Former Employee - Team Lead in Atlanta, GA

    I worked at Bank of America full-time (more than 3 years)

    Pros

    Great benefits package and perks.

    Cons

    The company is not fit for the mortgage industry. They are a bank trying to do mortgages without a full understanding that urgency and accuracy goes hand in hand.

    Advice to ManagementAdvice

    Bonus package for mortgage professionals are below industry standard

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Great benefits and salary but very difficult to meet quotas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Underwriter in Marietta, GA
    Former Employee - Mortgage Underwriter in Marietta, GA

    I worked at Bank of America full-time (more than 3 years)

    Pros

    Very generous pay and bonuses. As a mortgage underwriter I worked long hours but was paid for the OT. I received raises yearly, and bonuses at the end of the year and for other reasons.

    Cons

    The industry has become extremely difficult due to government regulations which make it too time consuming to cover all the bases multiple times on every loan. The company has to go way overboard in every area to avoid being sued or fined by the government as "examples". . This translates to checklists for checklists for checklists which is extremely unproductive and actually counterproductive.

    The company requires way too much training in areas that are not relevant to the position they hold. This slows production and prevents quotas being met. Train in areas that are relevant to the position and/or the person's particular areas of need.

    Advice to ManagementAdvice

    Hire well experienced processors who take pride in their work as a springboard to becoming underwriters. Train the ones you have. That creates a future flow of knowledgeable underwriters and lessons the hassle to the borrowers. This speeds up the whole process and creates less headache for the borrowers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Being a teller was an excellent first job, but it did get stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Atlanta, GA
    Former Employee - Teller in Atlanta, GA

    I worked at Bank of America part-time (less than a year)

    Pros

    BoA provides the following: great benefits, good pay, a sturdy foundation for college student seeking a job in the industry. Training is paid and thorough. You get discounts on certain things, like movie tickets. Their time-off policies are also fair. Your teammates are supportive and helpful (depending on the banking center).

    Cons

    Scheduling was not flexible and you constantly feel pressured to offer products to the customer. You have to be overly friendly, which seems unnecessary and annoying to the customer. If you work at an extended hours branch, you will probably not have much free time. Every banking center is different and the banking center team may either work together efficiently or not.

    Advice to ManagementAdvice

    The HR department needs to state to potential employees whether or not scheduling will be flexible, because it creates problems later on the road. Also, some of the sales goals are overly exaggerated. Some employees have to do too much extra work if the banking center is understaffed. It is ridiculous to make someone do two different jobs and not even try to hire someone.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Instructional Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer in Atlanta, GA
    Former Employee - Instructional Designer in Atlanta, GA

    I worked at Bank of America full-time (more than 10 years)

    Pros

    Great company with great people and benefits. There are a lot of great processes in place to ensure a smooth workflow and people are treated fairly.

    Cons

    The biggest challenge has been to need to do more with less. Every year it gets harder and harder.

    Advice to ManagementAdvice

    My advice to management is to find a process that works and continue to better that process instead of every two years making a complete makeover based on the latest business trend. A departments name doesn't need to change every two years if they are still doing the same work supporting the same people.

    Recommends
    Positive Outlook
    Approves of CEO
  6. At first it was a wonderful place to work, but after a year or so, it became sturdy and stale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Atlanta, GA
    Former Employee - Administrative Assistant in Atlanta, GA

    I worked at Bank of America

    Pros

    Good benefits package. They have a fitness center downstairs that is free to all BOA employees

    Cons

    People are stuck up and stuffy and they will over work their employees

    Advice to ManagementAdvice

    Stop acting like you're better than everyone else just because you have a MANAGER title.....CLEARLY a title that SOME OF YOU.......DO NOT NEED AT ALL.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. Great Company and Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Atlanta, GA
    Current Employee - Teller in Atlanta, GA

    I have been working at Bank of America

    Pros

    Great benefits, enjoying working with different type of customers, I totally like my job

    Cons

    In my current situation management are disrespectful with each other and with others, there isn't equal treatment for everyone, even with customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Atlanta BOA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Branch Manager in Atlanta, GA
    Current Employee - Vice President Branch Manager in Atlanta, GA

    I have been working at Bank of America full-time (more than 10 years)

    Pros

    Working for BOA is great!!!!!

    Cons

    Working with people like Matt Johnson and his boss Mike who are racist. They are using Keyshauna, an Africa America lady to fire all her management team that are black and she is too stupid to see it or she doesn't care. They are slickly moving people with high pay out the door

    Advice to ManagementAdvice

    Get rid of that who ATL corporate team starting with Mike , Matt Johnson

    Doesn't Recommend
    Negative Outlook
  9. Sales and Service Specialist

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Service Specialist in Atlanta, GA
    Current Employee - Sales & Service Specialist in Atlanta, GA

    I have been working at Bank of America

    Pros

    Great Benefits, Lots of room to move up, really challenging job that gives you the ability to make decision within certain limits.

    Cons

    Just a lot of changes but with any company that can be expected.

    Advice to ManagementAdvice

    Listen to your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Collector II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Collector in Kennesaw, GA
    Former Employee - Senior Collector in Kennesaw, GA

    I worked at Bank of America full-time (more than a year)

    Pros

    Great work environment and culture.

    Cons

    Upper management lacks professionalism. Employees are not encouraged to further their education.

    Advice to ManagementAdvice

    Improve maintaining professionalism.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. Great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Underwriter in Atlanta, GA
    Former Employee - Mortgage Underwriter in Atlanta, GA

    I worked at Bank of America

    Pros

    Employee friendly. Lots of training.

    Cons

    Layoffs. Job stability.

    Recommends
    Positive Outlook
    Approves of CEO

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