Bank of America Reviews

Updated July 6, 2015
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239 Employee Reviews

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  1. I worked for Bank of America for 6 years the only thing I miss is my peers and the benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Specialist II in Kennesaw, GA
    Former Employee - Customer Service and Sales Specialist II in Kennesaw, GA

    I worked at Bank of America

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Bank of America had Great Benefits including paid for childcare, tuition, 401k etc.

    Cons

    A lot of change all at one time. Unrealistic goals. Not the best schedules =, must work weekends and holidays

    Advice to Management

    Make goals more achievable and reward your team when achieving high unrealistic goals.


  2. Helpful (2)

    Great benefits!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Teller in Atlanta, GA
    Former Employee - Teller in Atlanta, GA

    I worked at Bank of America

    Recommends
    Recommends

    Pros

    You don't have to have experience to get in as a teller, they'll train you. And once you're in, it's very possible to go up, if sales is in your blood. The benefits they offer are very good, medical, dental, daycare, 401k, 12weeks paid maternal leave, discount to buy ecological car, and so on.

    Cons

    At times, I felt like a robot being a teller, I mean, an ATM can do almost everything I could. And tellers are really pushed to sell, but don't get bonus from it (like everybody else in the branch), besides keeping the job.

    Advice to Management

    Give the tellers more love, they're the ones that really see and talk to all the customers.


  3. Wrong department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Marketing in Kennesaw, GA
    Current Employee - Customer Marketing in Kennesaw, GA

    I have been working at Bank of America

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Wonderful benefits and every culture: s recognized.

    Cons

    Terrible management (only at the Kennesaw call center)

    Advice to Management

    Utilize the available training in order to assist your employees.


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  5. Account Executive - Mortgages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Atlanta, GA
    Former Employee - Account Executive in Atlanta, GA

    I worked at Bank of America

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Set hours
    Great work environment
    Large company
    Great benefits
    Good underwriting team
    Good loan review team

    Cons

    Management constantly pushing for more than was possible
    Poor sales support from management
    Better explanations of loan qualification issues

    Advice to Management

    Please consider that loans are a commodity now and sales tactics on mortgages have changed dramatically. Work towards solutions for customers instead of pushing them into a product.


  6. Not Bad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Carrollton, GA
    Current Employee - Teller in Carrollton, GA

    I have been working at Bank of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Interviewer did most of the talking. Great hours and benefits for parents.

    Cons

    Hard work most days. Lots of stress.

    Advice to Management

    Be relaxed and look professional. All about customer engagement.


  7. I can't stand it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Teller in Hiram, GA
    Current Employee - Professional Teller in Hiram, GA

    I have been working at Bank of America full-time (More than 3 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    the benefits for you insurance are great.

    Cons

    they are literally cutting back way too much when it comes to being employed you are run down and tired each day and are forced to work six day straight only a 30 min lunch no breaks and they are restrictive about vacation because there's no coverage its ridiculous


  8. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry in Atlanta, GA
    Former Employee - Data Entry in Atlanta, GA

    I worked at Bank of America

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Loved the people I worked with although there did not seem to be much opportunity for advancement unless upper management "liked you"

    Cons

    Salary was low and benefits could have been much better. Work-life balance was very good, not much overtime in my department

    Advice to Management

    Try looking a little harder at aspirations that employees have for advancement, whether that is courses that they are taking or would like to take to advance in the organization.


  9. Spent 17 years turning in false numbers and ignored when presenting problems of unrealistic demands for numbers to boss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Check Specialist in Atlanta, GA
    Former Employee - Check Specialist in Atlanta, GA

    I worked at Bank of America part-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits including matching 401k plans, tuition reimbursement. Good health insurance

    Cons

    Committing fraud by forcing employers to cheat to keep a job. Giving out prizes without counting how much work was done.

    Advice to Management

    Find another job. This bank will destroy you and those around you


  10. Manager

    Current Employee - Test Manager in Atlanta, GA
    Current Employee - Test Manager in Atlanta, GA

    I have been working at Bank of America

    Pros

    Good company to work for

    Cons

    They have the best process and policies in place

    Advice to Management

    They have a great management


  11. Great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales & Service Specialist in Savannah, GA
    Former Employee - Sales & Service Specialist in Savannah, GA

    I worked at Bank of America

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They provided Good Benefits and 401k

    Cons

    Sales goals were often too high



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