Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Reviews in Houston, TX

Updated December 16, 2014
Updated December 16, 2014
7,159 Reviews
3.3
7,159 Reviews
Rating Trends

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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,058 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 417 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 223 reviews)


Cons
  • Work/life balance was a little tough but you are going to get that anywhere to be honest (in 180 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 184 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Teller in Houston, TX
    Former Employee - Senior Teller in Houston, TX

    I worked at Bank of America part-time (more than 3 years)

    Pros

    Benefits, time-off policies, student loan reimbursements, day care reimbursements, etc. They spoil you with benefits as an employee.

    Cons

    leadership; extremely strict guidelines on restroom use, customer interaction, etc. The sales goals are unrealistic and most of them can't be controlled. You're limited to how much traffic comes through the door, and even then it's mostly repeating customers.

    Advice to ManagementAdvice

    better management. Need to review goals with each person individually. Don't try to "hack" the system.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    constantly changing, so if like change, this is the place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Service Specialist in Houston, TX
    Current Employee - Sales & Service Specialist in Houston, TX

    I have been working at Bank of America

    Pros

    Easy to move up, do your job, and consistently talk to your manager about your goals, and they will help you. We also have 360 degree coaching, meaning that if you see someone, including your manager doing something incorrectly, you can coach them with no consequences.

    Cons

    Seniority rules. The people that worked longer with the bank get first dibs on the vacation schedule, meaning that the time you get your chance to pick, all the holidays are taken. There used to be some great bonuses, but they got rid of them.

    Advice to ManagementAdvice

    Management is okay, I just wish that some of the policies about vacation could be adjusted.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Houston, TX
    Current Employee - Teller in Houston, TX

    I have been working at Bank of America

    Pros

    Great opportunity to grow in company. Company values customer growth and diversity. Great benefits.

    Cons

    Excessive driving was required for the job. Lots of movement of employees so relationships are broken.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Loved my coworkers.....mixed feelings about company and policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Houston, TX
    Former Employee - Teller in Houston, TX

    I worked at Bank of America

    Pros

    Coworkers were absolutely amazing. I was a teller and everything was all about REFERRALS. Weekly meetings on how to get referrals. Tried to make it seem like they cared about the customers, but it was all so the manager wouldn't get in trouble from the higher up so they could get their bonuses.

    Cons

    Glorified retail position. If you don't like pestering people into signing up for products they don't need and don't want, then don't work here.
    NO OVERTIME. So much so that the district manager would make us take any overtime we had (example 2 hours) and make us apply it to our lunch breaks. So basically we had times when we had to work overtime , didn't get paid and then they wanted us to spread it out over the week by adding it to our lunch breaks. Can't wait for the class action lawsuit paperwork for this BS practice.

    Advice to ManagementAdvice

    If people work overtime PAY THEM! Don't make them add it to their lunch breaks or leave early on Fridays.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    TOS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TOS in Houston, TX
    Former Employee - TOS in Houston, TX

    I worked at Bank of America full-time (more than 5 years)

    Pros

    Great Support Lines to help us out on anything!

    Cons

    Stressful! In charge of everything that happens behind the teller line!

    Advice to ManagementAdvice

    Hire 2 Teller Managers at every center!

    Doesn't Recommend
  7.  

    Good place to work, wish the tellers could get bonuses because they have to sell the product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Houston, TX
    Current Employee - Teller in Houston, TX

    I have been working at Bank of America full-time (more than an year)

    Pros

    Great benefits, move up really quick and office hours.

    Cons

    Tellers have to sell as much as personal bankers and sales associates but you don't get any bonuses as a teller just your minimum base.

  8.  

    Personal banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Houston, TX
    Former Employee - Personal Banker in Houston, TX

    I worked at Bank of America full-time (more than an year)

    Pros

    The starting pay for personal banker is very good including your bonus. The dress code is not very strict. You are able to request any day you want off as long as you get to the book first.

    Cons

    The sales goals can be very overwhelming when you are in a banking center with little foot traffic. You are expected to meet your goals regardless of your vacation you maybe on the traffic in the center.

    Recommends
    Approves of CEO
  9.  

    Lack of Information during Hiring Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Client Associate in Houston, TX
    Current Employee - Registered Client Associate in Houston, TX

    I have been working at Bank of America (less than an year)

    Pros

    Current employees have worked for company for a long time and seem to profess of career opportunities.

    Cons

    Would not provide job position salary range; very secretive during the hiring process; not friendly and did not provide many options

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good as a student job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Teller in Houston, TX
    Former Employee - Professional Teller in Houston, TX

    I worked at Bank of America full-time (more than an year)

    Pros

    You don't need experience, they will train you. Colleagues are supportive. Everything is very organized.

    Cons

    Too much work for the salary. Take forever to move up.

    Advice to ManagementAdvice

    Promote competent employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company but too much work for the compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Houston, TX
    Former Employee - Teller in Houston, TX

    I worked at Bank of America full-time (more than 3 years)

    Pros

    It has great benefits, great hours, good vacation time, overall good work life balance.

    Cons

    Too many things to do and more keeps getting added ever so often while staff down sizes. company sparing every penny, they care more about their revenue than employees.

    Advice to ManagementAdvice

    Very poor management in some branches, in most cases every branch you go to has different ways of doing things so you can never be to sure of knowing anything.. Though to move up the latter if no one is willing to help.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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