Bank of America Reviews

Updated June 30, 2015
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
25 Ratings

Pros
  • Flexibility - work from home program; Work Life Balance; (in 417 reviews)

  • Flexibility to work from home when needed (in 223 reviews)

Cons
  • Work/Life balance is biased towards work (in 180 reviews)

  • no work-life balance only upper management (in 184 reviews)

More Pros and Cons

68 Employee Reviews

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  1. Helpful (1)

    Teller postion review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Houston, TX
    Former Employee - Teller in Houston, TX

    I worked at Bank of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Well structured
    -Good medical Insurance
    -Organized
    -Plenty of sick days
    -Nice management

    Cons

    -You are not allowed to sit


  2. Helpful (1)

    Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Houston, TX
    Current Employee - Personal Banker in Houston, TX

    I have been working at Bank of America full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and opportunities for incentives. They also offer lots of helpful training.

    Cons

    Stressful sales environment with high goals that are expected to be reached. Also more and more people going online to handle their banking needs which makes reaching goals even more challenging. They believe in role playing as an important tool to improve sales performance.


  3. Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Houston, TX
    Current Employee - Personal Banker in Houston, TX

    I have been working at Bank of America full-time (More than 10 years)

    Negative Outlook
    Negative Outlook

    Pros

    cutting edge technology, excellent benefits

    Cons

    profit driven at expense of customer service

    Advice to Management

    go back to the basics


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  5. Mortgage Loan Officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Houston, TX
    Former Employee - Loan Officer in Houston, TX

    I worked at Bank of America (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Tons of leads, high loan amount leads, management was great, I liked working there because of all of the leads however it wasn't worth it when nothing would close

    Cons

    Terrible fulfillment, couldn't close any deals. I had to babysit all of my loans in the pipeline, and couldn't close anything. I was constantly having to battle underwriting and processing to meet closing dates.

    Advice to Management

    My manager was the best part of my job, he helped to push things along but ultimately fulfillment was the worst. I was an underwriter/processor/loan officer all at once. Also, the pay wasn't great, especially when I had no time to bring in loans because I was too busy "babysitting" my loans in the pipeline.


  6. BOA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Bank of America

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None- Other than pay and benifits

    Cons

    Government Bank - very bureaucratic


  7. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Consultant in Houston, TX
    Current Employee - Senior Human Resources Consultant in Houston, TX

    I have been working at Bank of America

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Salary is good I think I was paid above average

    Cons

    Long hours but paid well so was worth time

    Advice to Management

    None


  8. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Houston, TX
    Former Employee - Teller in Houston, TX

    I worked at Bank of America

    Recommends
    Recommends

    Pros

    Company has great insurance, offers pension plan and 401K match. The company has a good work life balance. Great opportunity to move up if you like this industry.

    Cons

    Salary is not too competitive compared to amount of work you put in to accomplish goals.


  9. Good large business, professional organization, committed to customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Broker in Houston, TX
    Former Employee - Associate Broker in Houston, TX

    I worked at Bank of America

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Large, industry leader helps everyone downstream within the organization. I worked at Merrill, which was absorbed by BofA, and to my surprise the two had very similar mindsets from two completely different retail strategies. Training was the best, most robust and detailed in the industry. Opportunities for advancement (within Merrill especially) were everywhere.

    Cons

    Regulations... regulations... regulations. Smaller firms have more flexibility (or less to lose?)
    Mostly post housing debacle have made doing anything creative a no-go. Regulations become increasingly difficult for smaller/single brokers to survive, especially due to social media and other restrictions (which may have changed since my time there, hopefully for my former colleagues sake..)

    Advice to Management

    Try to get ahead of regulators/regulation and free up some of the creative talent that made the firm what it is... a successful and robust large financial services leader.


  10. Worked at Merrill Lynch Commodoties

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Developer in Houston, TX
    Former Employee - IT Developer in Houston, TX

    I worked at Bank of America

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Competitive salary with good benefits, particularly days of vacation. A well defined framework to develop your work. Qualified and professionals peers. Good technology, not the state of the art but good business practices. I was laid off but my payment was fair.

    Cons

    Too many intermediate managers that are competing between them without adding value to the company. Horrible desk position to work, desk behind desk, lots of phone conferences beside you, very difficult to be concentrated in your work place. Framework is very well defined but you have to find out how to adopt it because there is no induction, everybody expects you know how things are executed. You learn from your mistakes.

    Advice to Management

    Invert in a better physical place to work for creative positions. There are plenty space to install modules where a person can be focus on his task. Shrink your intermediate levels. I was reporting to a manager who only has me and another person under her command. She reported to a manager with only three under him, and so on. Too many chief for a few soldiers!


  11. Make customer payments, deposits, and try to sell them any company products.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Houston, TX
    Current Employee - Teller in Houston, TX

    I have been working at Bank of America

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Holidays and business hours. Benefits are the reason I worked there for quite some time.

    Cons

    Managers do not really care about the customers; it's all about selling. Tellers are pushed to sell to every customer they interact with. It's all about making them open an account or a second one if they already have one. To try to get them to apply for a credit card or refinance their mortgage loan. They want you to sell them everything and at the same time get them in and out quickly. They dreaded going in every morning.

    Advice to Management

    Do not be fake and acknowledge that the only thing that matters to you is that customers that seat with a banker get something before they leave the branch.



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