Bank of America Reviews in Irvine, CA

Pros

great place to work when in school because of the tuition reimbursement

Cons

managers are often incompetent and dont listen to lower level employees.

Advice to Senior Management

Be a better leader and not just a manager.

Pros

Work experience differs greatly between Lines of Business and managers. My experiences is great with diligent and fair management and good compensation, but have heard horror stories from other employees. My Work (working from home) is a nice perk some positions can take advantage of. Make sure you get along well with your direct before getting into new positions.

Cons

NYSE: BAC... Facilities are uninspiriting / depressing...Old employees with grim outlook...Getting responses from employees that role up to a different management team...incompetence is ignored

Advice to Senior Management

BAC is facing many headwinds but should be able to come out without too much damage. Get our Legacy Issues behind us and focus on client integration. The customer experience needs to either be segmented (like old navy, gap and banana) or standardized across all LOBs. (I.e. Merrill Private wealth clients need to know they can go into branches and be treated with the same level of service or provide that service in another location)

Pros

Ability to have a semi-flexible schedule

Cons

Management touts customer service values, but all they really care about is making the most amount of money at the expense of others.

Pros

They have really great benefits, I didn't have to be employed for a year to have two weeks paid vacation, health benefits, 401 K, premium Bank of America products, tuition reimbursement ect.

Cons

As a Teller or Personal Banker we are required to say cheesy lines like, "I'd love to help you here" or "Thanks for banking with us, keep us in mind for your future banking needs", to EVERY customer. In addition to that we are paid HORRIBLE for the amount of work and stress we deal with.

Advice to Senior Management

No comment

Pros

I'd say Bank of America is a good place to work if and only if you are a college student. Schedule is flexible as long as you give them notice before hand. Required to work saturdays if you are part time. 2 weeks paid vacation is a plus.

Salary is competitive. I started from $10 and was raised to $14 in one years time. Key is to meet quarterly goals and you have to DEMAND for it. I was about to leave for another bank but they raised my pay so i stayed. If you do good they'll do a lot of things in your favor.

Benefits are excellent. Covers dental, health, insurance. Again I stress it is only a good job if you are a student. Bank of America pays $5200 a year for tuition reimbursement. You just have to be working at "meets expectations" and manager will approve it without second thoughts.

Wear your own suit to work is a plus. I know Chase has those ugly blue shirts and I sympathize with them.

Cons

Sales sales sales. If you are not good at sales you will suffer. Managers breathe down your neck every second. Mark my words. Expect to do a lot of sales in this position. This is not a position to be if you are uncomfortable with sales. I've seen 2 employees getting fired in 1 month for not meeting their monthly goal. Some managers will have you stay on Saturday afternoons to do cold calling to meet your goals.

Stupid guidelines: no water at desk. C'mon, I'm a teller, I speak to 30 customers per hour. I need my water.

Career advancement is tiny. If you are looking to break into the finance industry, this is not the job. Once you are in retail banking, you are stuck here. A lot of people have the concept that as long as I perform well being a personal banker, I can get licensed and become a financial advisor. WRONG. If you do something great you'll be doing it FOREVER. After being stuck at the PB job for 5 years, I quit and got hired at UBS as a financial advisor. They even asked me why I was still a PB with all the credentials on my resume.

Advice to Senior Management

Management needs to be more aware of the talents in their banking centers. I've seen a teller with excellent sales skills stuck being a teller for 5 years, while the manger's buddy gets promoted with questionable sales numbers.

Keep the compensation package, it's what's keeping your good employees after the revised shitty incentive program.

Pros

meet nice people everyday with lot of money, however it drives you to want to start your own business. everyone is nice. quartlery bonuses are strong compared to other retail banks.

Cons

management told me i would get a raise but under market conditions is very hard . very political . it gets mundane opening up checking accounts for others.

Advice to Senior Management

training was limited. more training is needed and i hope management actually cared for there employees. the pay is not worth it for the amount of work that you do

Pros

people, people, and very process driven. Plenty of branches around. Taught me quite a bit on how to deal with customers.

Cons

They work you to death. They do not care about their associates no matter how good you are. Management always makes broken promises.

Advice to Senior Management

Make promises you can keep. Have a heart and dont have a selfish attitude about whats in it for you but put the people first.

Pros

Good benefits, well known Company to the public, From the lower tier, With hard work there is good growth room for career advancement.

Cons

management give you a very hard time for utilizing the sick day. Although you are really sick and have 10sick days, you get a crap/ guilt trip from the management for using the sick days. Many times you may called out from lunch time if you are within the premise. Although there is good growth room from the bottom of the chain, once you get to certain level you will realized that it is not all about your performance. Order for the promotion, you may have to relocate to different Market within same division or to completely change the division. Politics Politics just like any-other Large corporation.

Advice to Senior Management

If you really do care for the company and for your associate, Please be straight forward with your loyal employees.