Bank of America Reviews in Los Angeles, CA

Updated August 28, 2014
Updated August 28, 2014
6,383 Reviews

3.3
6,383 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,706 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 352 reviews)

  • Great coworkers, good work /life balance they let a lot of people work from home (in 195 reviews)


Cons
  • Sexism; old BFF network; little work life balance, but they gave lip service to it (in 138 reviews)

  • Lack of communication from upper management with regards to procedure changes (in 162 reviews)

More Highlights

397 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Hard work pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Northridge, CA
    Current Employee - Personal Banker in Northridge, CA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    good compensation in comparison to other banks of the same position, friendly staff: feels like a second family. Goals are manageable and management is helpful. Very customer service oriented, not to focused on sales, but for the benefit of the customer.

    Cons

    not too many cons. Like any job it has its ups and downs. I'm not too fond of the virtual training they provide, a lot of the information is not applicable to different job types. There needs to be a better focus on training new staff and hiring the right people with a positive outlook.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Loan Servicing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Researcher  in  Westlake Village, CA
    Former Employee - Researcher in Westlake Village, CA

    I worked at Bank of America full-time for more than 3 years

    Pros

    Leadership, office culture, personal growth, benefits

    Cons

    Promations, Perks, overtime, commucation, location

    Advice to ManagementAdvice

    Get everything i writing

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Servicing Department  in  Westlake Village, CA
    Former Employee - Servicing Department in Westlake Village, CA

    I worked at Bank of America full-time for more than 3 years

    Pros

    Executive management did an excellent job at communicating to the employees. They used video conferencing and frequently traveled to hold town hall meetings and answer questions from employees.

    Cons

    The size of the company made it difficult to cross train for future promotions. While departments may be located in the same building or area, there was very little interaction or communication between different groups.

    Advice to ManagementAdvice

    Promote interaction between departments for better productivity, networking, and training opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Management Officer  in  Los Angeles, CA
    Current Employee - Portfolio Management Officer in Los Angeles, CA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Opportunity for advancement, good benefits

    Cons

    Old technology and systems, too much administrative work

    Advice to ManagementAdvice

    Needs more career mobility assistance

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Officer: Mortgage Servicing & Sales Specialist  in  Brea, CA
    Current Employee - Officer: Mortgage Servicing & Sales Specialist in Brea, CA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    The benefits and vacation are great!

    Cons

    Pay is not so good,

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company for experience and employment benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller  in  West Covina, CA
    Current Employee - Senior Teller in West Covina, CA

    I have been working at Bank of America part-time for more than 8 years

    Pros

    Employee benefits and room for growth within the company.

    Cons

    Stressful environment given to limited staffing and sales requirement at a branch level.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Legacy Assets Servicing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President  in  Los Angeles, CA
    Current Employee - Assistant Vice President in Los Angeles, CA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    work-life balance is good, I get out at a decent hour daily and I don't have to work weekends.

    Cons

    culture lacks meritocracy so the good people go. management's doesn't communicate upcoming changes until they're about to happen. Salary is good but expect bonuses to be minimal. the job lacks challenge and is more operational than strategy.

    Negative Outlook
    No opinion of CEO
  9.  

    Dissatified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Westlake Village, Los Angeles, CA
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I worked at Bank of America full-time for more than 3 years

    Pros

    Flexible work hours and nice facilty

    Cons

    In Calif., to many ex-Countrywide staff hiring their buddies and family into Bank of America. Real bankers with experience don't have a chance in certain line-of-business due to this practice by ex-Countrywide employees. It's not what-you-know, but rather who-you-know and if you're a relative needing employment despite your career background. Very few Team Leads know their line-of-business that they are leading.

    Advice to ManagementAdvice

    BOA really needs to take a look what's going on in their West Coast loan processing centers and the knowledge of ex-Countrywide employees and their true colors to BOA.

    Doesn't Recommend
    Approves of CEO
  10.  

    Many dedicated people with professional behavior. Overload of work. Loan modification area is chaotic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  Simi Valley, CA
    Current Employee - Program Manager in Simi Valley, CA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    The people - Respectful, hard working, cooperative with each other despite the heavy pressure for turnaround. Sincere effort by management from top down to recognize effort and results.

    Cons

    Loan modification workload requires consistent overtime by many people.

    Advice to ManagementAdvice

    Support of the staff by keeping knowledgeable people, instead of layoffs. Promote building expertise and career skills in the staff. Keep workload expectations within a 40 hour work week.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Typical bank corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Westlake Village, Los Angeles, CA
    Current Employee - Senior Business Analyst in Westlake Village, Los Angeles, CA

    I have been working at Bank of America full-time for more than a year

    Pros

    They have a lot of SIGNS that communicate Company values. I do have to say that their time off policies are good though.

    Cons

    There is no leadership and growth for promotions.

    Advice to ManagementAdvice

    Create growth, financially and/or career wise.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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