Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Reviews in Phoenix, AZ

Updated November 6, 2014
Updated November 6, 2014
7,148 Reviews
3.3
7,148 Reviews
Rating Trends

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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,053 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 417 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 223 reviews)


Cons
  • Work/life balance was a little tough but you are going to get that anywhere to be honest (in 180 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 184 reviews)

More Highlights

98 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Phoenix, AZ
    Former Employee - Teller in Phoenix, AZ

    I worked at Bank of America part-time (more than 5 years)

    Pros

    Full benefits start at only part-time employment status. Tuition reimbursement, flexible hours, and employee discounts.

    Cons

    Typical retail bank experiences driven to meet sales and customer satisfaction.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Insightful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Phoenix, AZ
    Former Employee - Personal Banker in Phoenix, AZ

    I worked at Bank of America full-time (more than an year)

    Pros

    Opportunities for education, persona growth, leadership. They offer benefits toward your own bank account and credit card.

    Cons

    It seemed like sometimes there was a target n your back. Can be tough on new employees, especially those who haven't been there for at least a year.

    Advice to ManagementAdvice

    Be better.

    Recommends
    Neutral Outlook
  3.  

    Great Workplace Environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst II in Phoenix, AZ
    Current Employee - Fraud Analyst II in Phoenix, AZ

    I have been working at Bank of America full-time (more than an year)

    Pros

    Working within Fraud has been great. Great people ability to move in between departments and learn more about the company.

    Cons

    Still catching up with the 21st century compared to the organization and efficiency of my previous employer.

    Advice to ManagementAdvice

    Keep striving to simplify the business for our customers. We are too top heavy. There is way to much upper management. We need to simplify to be able to be better organized to respond to our customers business needs.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Support in Phoenix, AZ
    Former Employee - Online Support in Phoenix, AZ

    I worked at Bank of America full-time (more than 5 years)

    Pros

    Benefits are excellent and environment

    Cons

    Matrix expected to do more than what it pays

    Advice to ManagementAdvice

    Pay enough attention to employees and confiscate for job duties

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Horrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales & Service Specialist in Phoenix, AZ
    Former Employee - Sales & Service Specialist in Phoenix, AZ

    I worked at Bank of America full-time (more than 5 years)

    Pros

    Decent benefits, time off, etc.

    Cons

    Work life balance, leadership from management

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Overall a good place to work if one is able to think for themselves with minimum supervision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Title Officer in Phoenix, AZ
    Former Employee - Title Officer in Phoenix, AZ

    I worked at Bank of America full-time (less than an year)

    Pros

    Training was very effective using a one on one approach. Someone was always available to assist in the processes and procedures which the company wished to be followed.

    Cons

    Short term with very little chance of being hired on permanent.

    Advice to ManagementAdvice

    Consider advancing contract employees to a permanent full time positions with benefits.

    Recommends
    Neutral Outlook
  8.  

    Bank of America

    Former Employee - Financial Analyst in Phoenix, AZ
    Former Employee - Financial Analyst in Phoenix, AZ

    I worked at Bank of America full-time (more than an year)

    Pros

    Good pay solid bonuses there was a lot of help from mentors and other staff on daily operations. Good atmosphere.

    Cons

    Long work shifts that were demanding with little breaks. No time off what so ever. Promotions rare and they almost never occurred.

  9.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Analyst II in Phoenix, AZ
    Former Employee - Fraud Analyst II in Phoenix, AZ

    I worked at Bank of America part-time (more than an year)

    Pros

    Great pay for college student, good benefits and plenty of time off.

    Cons

    Same thing every day. I could go into work and know exactly how the day is going to be but that is exactly what it is like working at a call center the same call every day all day.

    Advice to ManagementAdvice

    Personal growth seem great to refocus yourself into other areas of the company every year or so.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst II in Phoenix, AZ
    Current Employee - Fraud Analyst II in Phoenix, AZ

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    Flexible schedules, friendly enviroment, culture is good

    Cons

    Requires more tasks from employees and are taking a lot of inventives away that were once available to employees

    Advice to ManagementAdvice

    Bring back more perks for employees

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Operations Representative in Phoenix, AZ
    Current Employee - Lead Operations Representative in Phoenix, AZ

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    I really like Bank of America. This is a very good company which treats its employees with respect. If you are looking for an employer Bank of America is the company.

    Cons

    You do not move up quickly at this company. It is very difficult to move up. I think that management should look in other directions for new management.

    Recommends
    Positive Outlook
    No opinion of CEO

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