Bank of America Reviews in Plano, TX

Pros

- Pays part of you tuition fee
- Pays part of your child's day care
- Have commuter benefit
- You don't need to move to another company because you can apply and transfer to different division or department

Cons

- New hires are always higher position than people who have been working in the dept for a while. There is a possibility that your position is still level 1 and all the new hires are already 2 or lead position.
- They prefer to hire managers from outside the team or hire new manager. So if you want to be a manager, you have much better luck to apply to a different division, department or company than wait
- Things change all the time -- What is implemented now may change in a couple of hours.
- There's always a freeze in hiring whenever you ask if you can refer someone

Advice to Senior Management

- Management should put in writing whenever they want to change something in the procedures, and communicate not only within the team but to ALL the related servicing area, because a single change in one team can ruin the whole essence of profitability in another.
- Don't leave someone behind. A lot of people leave and move to another department because they feel left out and unappreciated.
- Don't say there's a freeze in hiring, and then within the same week or month see tons of new hires.

Pros

Great workplace, movement if you stay around long

Cons

Pay is low, want you to sit in one position for a while before pay increase

Advice to Senior Management

Listen to people under you

Pros

work life balance is super

Cons

Raises and bonuses we not across the board it was hit or miss for non-upper level management. Yearly cuts are coming that is a fact and it puts the work force in fear kills moral

Pros

The experience, networking, opportunities to grow professionally, learning potential.

Cons

Pay is not that great to compared companies, Training isnt good, Programs are not good

Advice to Senior Management

Work together to get on one accord instead of each line of business doing something totally different.

Pros

- chance to work from home.
- always can move into different positions within the company.
- locations are always good.

Cons

- can be pigeon toed into a position
- sometimes be are promoted into position without being qualified
- always laying off, especially after law suits

Pros

Was a solid company to work for. Huge corporation, so need to know that going into this company. Try as they may, in the end, you are still a number that will hopefully generate income for the company.

Cons

Not so solid anymore. No idea when they will lay-off people. Mortgage industry is always going up and down, but in recent years it is worse. Worst part is, there is no way to know when will get downsized.

Advice to Senior Management

Actually listen to associates. An annual survey is done, but the same issues come up because management does more to plan for following up on survey results than actual follow up.

Pros

Not too many, but the benefits are really good. It really depends on the department that the employee is in.

Cons

Favoritism toward those who make it a point to support wrong idealogy
Promotions are difficult to obtain
Communication between senior management and staff can be sketchy

Advice to Senior Management

If there are news reports about potential layoffs, address the white elephant in the room, as opposed to ignoring it.

Pros

An option to purchase an extra week of vacation.
Benefits are okay.
Tuition Reimbursement
Pretty good bonuses.

Cons

Team Leaders and Supervisors are afraid to address front line issues with upper management.
Managers need more training in handling employees.

Advice to Senior Management

Before you implement a new strategy involve front line employees in the process. This will help avoid some of the simple mistake or mishaps in the beginning of launching new procedures.

Pros

People...well, some of them, but not alot of anything else.

Cons

Feel treated like a puppet. Absolutely no freedom to act autonomously. Feel like need permission to get up out of chair, or anything else.

Advice to Senior Management

Treat people like professionals......not like puppets.

Pros

Good benefits.Decent pay, nice facilities.

Cons

There was a lack of communication between departments.