Bank of America Reviews
Updated Feb 12, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 1,891 ratings Employees say it's "OK" |
CEO Rating
Based on 574 ratings
President & CEO |
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Pros
Collaborate, Social, Great Work Environment, Young.
Cons
Large company, may get lost at times.
Advice to Senior Management
Offer more programs for employees to be recognized and network. Holiday parties and others for employees are great for bonding and making the work place a great place to work, which in turn increases productivity, loyalty, and quality.
Pros
easy to work with management. great first job for introduction to the workings of a very large private corporation.
Cons
some departments have great potential for growth, but some areas dont have as many openings due to business demand to promote as often as one would like.
Advice to Senior Management
promote, give raises more often, and give more public and private feedback on a job well done.
Pros
Great benefits and room to grow. Core values are very top notch.
Cons
I can't really think of any downside. I guess the only.comment to make here is to improve the training a bit.
Advice to Senior Management
Make sure to continue to foster growth in employees and identify talent.
Pros
Career advancement, salary, global brand, skill development
Cons
Some positions in retail banking are micro managed. Change consultant positions have high degree of trust and teamwork.
Advice to Senior Management
Bank managers do not need to be micro managed and resent having to provide stats 3-4 times daily.
Pros
I think that management is good at communication with employees and helping as needed. I like how my schedule can be done to fit my college classes as well. The job itself is not hard, the pay is good for the position, and the benefits are great for part-time.
Cons
I do not want to to sound negative, but there are some things that really bug me about this company. First off, I dislike how management tries to "brainwash" it's employees. An example would be the very controversial $5 debit card fee. When it was released that we will be charging, management said that it was a great deal for customers because it is a "service" that we are providing, and they encouraged us to tell customers that. After the amount of heat BOF got, and they took it away, management didn't think it was such a good idea anymore. Point here is that they try to make it seem as everything is gold, and it isn't.
Also, at least at my branch, they are putting a LOT of emphasis on referrals. I am a very fast teller, I consider myself to have great customer services skills, and I am efficient, being always on balance. Trying to do referrals can be stressful because many customers do not want any more services that what they currently have, so getting a credit card, or a checking account and saving everyday is difficult. Part time only need 2 referrals a day, but that won't do. We need at least 4 referrals, or else, supervisors and such won't be happy. But my branch is not easy, so maybe this does not happen everywhere.
Advice to Senior Management
Yes, referrals are important, but so is being good at what a teller's primary job function is, which is handling money and transaction efficiently, and have great customer service. Also, open your eyes. We know that you do not like or agree with every decision the company makes, so do not try to makes us think you do.
Pros
the hours are great, the people I work with are efficient and very nice, the benefits are great,
Cons
there's no set schedule as the posting for the job position had shown when I applied.
Pros
Good to gain experience in banking
Cons
Negative atmosphere and low leardership skills
Advice to Senior Management
I would have them be more organized
Pros
Benefits
Potential for Career Growth
Mentorships and ability to learn from Senior Leadership
Good work facilities and technology
Immediate managers/leadership is knowledgable
Cons
Depending on department and position, workload can be very heavy and demanding
Depending on department and position, training can be limited and not effecient to be successful
Advice to Senior Management
Better awareness of meeting work/life balance for employees to help retain talent
Pros
Excellent pay
Great Work life balance
Great growth potential
HR open to employee feedback, which is great
very friendly employees
Cons
Seems some people are doing the same roles, just in different group- a lot of redundancy within the organization
Being such a large organization, sometimes change is slow
Advice to Senior Management
Better utilize MBA hires- some of the assignments were a bit menial and narrow in scope.
Pair new hires up with management that is competent in developing talent, rather than looking to coast until retirement.
Pros
The firms provides great work life balance
Cons
consistant treats of downsizing due to financial impacts to firm
Advice to Senior Management
Get better at strategically forecasting future acquisition negative impacts that results in displacing employees



