Bank of America Reviews

Updated July 28, 2015
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3.3
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,752 Ratings

Pros
  • Flexibility - work from home program; Work Life Balance; (in 417 reviews)

  • Flexibility to work from home when needed (in 223 reviews)

Cons
  • Work/Life balance is biased towards work (in 180 reviews)

  • no work-life balance only upper management (in 184 reviews)

More Pros and Cons

9,022 Employee Reviews

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  1. Helpful (27)

    Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales & Service Specialist in Matthews, NC
    Current Employee - Sales & Service Specialist in Matthews, NC

    I have been working at Bank of America full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    uncapped incentive plan, friendly people

    Cons

    customer experience linked to teller performance

    Advice to Management

    na


  2. Helpful (1)

    Wealth Management Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wealth Management Intern in Newark, NJ
    Former Employee - Wealth Management Intern in Newark, NJ

    I worked at Bank of America part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great experience, really facilitating a focus on learning in an environment that is often face paced and difficult to otherwise follow.

    Cons

    To some this may be a turn off, but the firm has a sink or swim mentality in that you are given a certain amount of work with minimal (initial) instruction to see how you perform.

    Advice to Management

    No real advice to management given that my time was relatively short during the year and everyone who worked there had enough experience to know what they were doing.


  3. Great atmosphere to grow and be challenged. You learn organization, precision and detailing being a teller.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank of America Teller in Fort Lauderdale, FL
    Current Employee - Bank of America Teller in Fort Lauderdale, FL

    I have been working at Bank of America full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It gives you the financial guidance that can be used personally and you are always one step ahead of the game when it comes to financial awareness it also grows me to be competitive and overcome obstacles

    Cons

    I wish their were not so much dependent on customer referral engagement and I wish their were incentives for engagement. It becomes stressful trying to attain those goals and also juggle other responsibilities.

    Advice to Management

    Continue being supportive and awesome


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  5. Incentive with rewards

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Personal Banker in Boca Raton, FL
    Current Employee - Personal Banker in Boca Raton, FL

    I have been working at Bank of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's all about the work you put in to met and exceed your sales goals. The tools are given to succeed. Great company, great benefits, great hours, friendly environment,

    Cons

    During low season, performance depends on teller referrals and customer viewer calls


  6. Helpful (1)

    The whole industry is jacked up not just B of A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tram Manager I in Simi Valley, CA
    Current Employee - Tram Manager I in Simi Valley, CA

    I have been working at Bank of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are competitive. Pay can be competitive. Many other compensation perks such as tuition reimbursement, life resources, corporate access to continued learning resources such as Lynda.com, TED talks, and Harvard Business review. 5% 401k match that is fully vested with no waiting period or length of employment conditions. Very progressive on diversity and equality (notice I also list this as a con ;). Lots of change and movement, opportunities to try new roles and departments. Vacation and sick time are generous.

    Cons

    Since I've been working, there has been a constant of semi regular layoffs and down sizing ("right sizing"), although the bank makes a fair effort to help displaced employees, the severance is pretty fair, and they will also first try to find a different role opportunity for you before laying off (known internally as a redeploy). The internal operations can be frustratingly bureaucratic and nothing happens quickly. HR is basically a bunch of knuckle heads and/or straight malicious. There can be huge pay discrepancies (I'm talking 30k plus), for many people doing the EXACT same role. They are slow to promote but fast to ask you to increase your responsibilities. I have had to be in an "acting" role for months at a time before ever officially being promoted. That means being severely under compensated for the level of work performed, but in my case it eventually has worked out each time. For a lot of people it doesnt. Huge commitment to diversity which is mostly good, but sometimes is overboard or also causes a kind of reverse discrimination/favoritism. I've witnessed a fair amount of nepotism but it's generally more localized rather than inherent to the institution.

    Advice to Management

    Pay should be more consistent across roles. People who need to terminated should be let go sooner rather than later, and folks who have demonstrated their work and commitment should in turn be rewarded sooner as well.


  7. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker
    Current Employee - Banker

    I have been working at Bank of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent management empowering employees to achieve their goals with clear and decisive directions that is both mutually beneficial and informative. Many opportunities to grow.

    Cons

    Nothing much to really mention. I enjoy my work with the company. Changes do come both fast and slow at the same time ,but that is really the nature of the business world we live in.


  8. Home Retentionll

    Former Employee - HRS Specialist II in Simi Valley, CA
    Former Employee - HRS Specialist II in Simi Valley, CA

    I worked at Bank of America full-time (Less than a year)

    Pros

    Good place to work with great compensation

    Cons

    Some of the supers have a don't care attitude

    Advice to Management

    Take time to communicate with your staff when they ask for the attention no matter what your personal feelings are.


  9. Customer Service Representative (inbound calls in home loans)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Bank of America

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    fun ambience, lots of meetings, team, one on ones, training conferences, always learning something new, definitely room for advancement

    Cons

    ur just thrown into training and then learn as you go, definitely helps to know management if you want to move up


  10. Collateral Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture Good benefits Good discount program for being an employee Very flexible schedule which allowed for a good work/family balance.

    Cons

    Not much room for advancement as many of the employees have been there for years and are at in their position

    Advice to Management

    Keep up the good work of trying to involve all the employees and middle management to make the working environment better.


  11. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Port Charlotte, FL
    Current Employee - Personal Banker in Port Charlotte, FL

    I have been working at Bank of America

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Excellent Benefits competitive pay. Good company to work for if you are single

    Cons

    Work Life Balance company doesn't allow for many emergencies



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