Bank of America

  www.bankofamerica.com
Work in HR? Unlock Free Profile

Bank of America Reviews

Updated August 20, 2014
Updated August 20, 2014
6,312 Reviews

3.3
6,312 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,673 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 352 reviews)

  • Great coworkers, good work /life balance they let a lot of people work from home (in 195 reviews)


Cons
  • Sexism; old BFF network; little work life balance, but they gave lip service to it (in 138 reviews)

  • Lack of communication from upper management with regards to procedure changes (in 162 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Service Specialist  in  Houston, TX
    Current Employee - Sales & Service Specialist in Houston, TX

    Pros

    Promote quickly if you know the right people. Network with many people and small buisnesses. Mature financially as an individual. Pay for your school.

    Cons

    Easily liable for mistakes. Very competitive environment.

    Advice to ManagementAdvice

    Be fair. Work hard.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Amazing Employer!!! However, stuck in a position I loathe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Marketing Specialist
    Current Employee - Customer Marketing Specialist

    Pros

    Good Health Benefits, 401K match up to 5% plus an additional discretionary 2%, career growth for performers, associate friendly almost to a fault, Child Care Reimbursement, 3 weeks vacation, most department have a great work life balance, very involved in the community, great affinity for military and veterans, genuine when it comes to Customer Service, and much more!!!

    Cons

    Lower pay compared to the other big 3. Pushy tactics for credit card products customer don't want or need. I've been with BofA for a long time and have worked in several great departments, this one is torture. Transfer you say??? Nope, BofA has a one year time in role policy so you are stuck, managers can veto this rule but not in this department. Schedule is not family friendly, you have one of two choices 6AM-3PM or 1PM to 10PM with odd days off. You will require access to a dozen or so programs during calls yet this is one of the only departments that only uses one computer monitor per PC making your job much more laborous.

    Advice to ManagementAdvice

    I genuinely love Bank of America, I have had great success and have been recognized throughout my career with you. However please revisit the time in policy for lower band positions, this department is arrogantly dismissive about management exceptions to post out ( I literally heard a manager on the floor tell one of his team associates who requested an exception and who is commuting over 45 miles each way say " Ask yourself this? Have we received a return on our investment from you?" so demoralizing ), please consider the employee who enjoys performing for the bank but feels utterly stuck in a position they are not happy in.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Consultant
    Current Employee - Senior Operations Consultant

    Pros

    The company has great employee networks and self training tools. They have a great program call MyWork that allows employees (depending on the type of work you do) to work from home full time or partial. Banking privileges are sweet too.

    Cons

    The pay scales are kept secret. You are not allowed to discuss salary or bonuses. When you apply for a position you don't know the pay range. Many times you end up being offered a position and without an increase because the your current salary is considered to be within 'range' of the position you applied for. Lower level employees are not eligible for end of year bonuses. They can only receive salary increases.

    Advice to ManagementAdvice

    Provide people with the knowledge of the true position expectations and pay range so that they can make an informed decision. There is nothing worst than going through the interview process and only to find out that your salary is too much for the position you are being offered. While many are willing to move for the same pay for new experiences, a lot of people look for promotions to increase their base salary and/or bonus.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Servicing Department  in  Westlake Village, CA
    Former Employee - Servicing Department in Westlake Village, CA

    Pros

    Executive management did an excellent job at communicating to the employees. They used video conferencing and frequently traveled to hold town hall meetings and answer questions from employees.

    Cons

    The size of the company made it difficult to cross train for future promotions. While departments may be located in the same building or area, there was very little interaction or communication between different groups.

    Advice to ManagementAdvice

    Promote interaction between departments for better productivity, networking, and training opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I really love this company but over the last 2 years the banking center goals are absolutely ridiculous!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking Center Assistant Manager  in  Dallas, TX
    Current Employee - Banking Center Assistant Manager in Dallas, TX

    Pros

    The best things about this company are the benefits, and job opportunities. There are so many different areas of the bank if you are unhappy in 1 area you can simply try something else.

    Cons

    It is really difficult for any banking center associate to meet their goals.... the goals are ridiculous! It is also ridiculous all the things that they believe management should be able to do... at 1 time!

    Advice to ManagementAdvice

    Upper management should really consider the standard of goal measurement.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Team Manager  in  Tampa, FL
    Current Employee - Mortgage Team Manager in Tampa, FL

    Pros

    Lots of career opportunities, good benefits, great company values.

    Cons

    Not really a con but each role has very specific experience requirements

    Advice to ManagementAdvice

    Make work-life balance is enforced

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst II  in  Phoenix, AZ
    Current Employee - Fraud Analyst II in Phoenix, AZ

    Pros

    Flexible schedules, friendly enviroment, culture is good

    Cons

    Requires more tasks from employees and are taking a lot of inventives away that were once available to employees

    Advice to ManagementAdvice

    Bring back more perks for employees

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    I enjoy working with the other software developers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Professor Markets  in  Charlotte, NC
    Current Employee - Programmer Professor Markets in Charlotte, NC

    Pros

    They have good benefits, such as retirement and health care plans. The vacation and paid time off is fair. Overall I enjoy it.

    Cons

    Getting business side to create understandable documents for the developers to use in the process of creating the software they need to do their jobs.

    Advice to ManagementAdvice

    You should buy cake on every ones birthday.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Management Officer  in  Los Angeles, CA
    Current Employee - Portfolio Management Officer in Los Angeles, CA

    Pros

    Opportunity for advancement, good benefits

    Cons

    Old technology and systems, too much administrative work

    Advice to ManagementAdvice

    Needs more career mobility assistance

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  Edinburg, TX
    Current Employee - Bank Teller in Edinburg, TX

    Pros

    Hours and pay are good.

    Cons

    standing for long periods of time.

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for Bank of America? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.