Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Reviews

Updated November 25, 2014
Updated November 25, 2014
6,990 Reviews
3.3
6,990 Reviews
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,984 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 408 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 218 reviews)


Cons
  • Work-life balance seems to be skewed towards work side more often than not (in 171 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 184 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    I loved my job as a teller af BofA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Miami, FL
    Former Employee - Teller in Miami, FL

    I worked at Bank of America part-time (more than an year)

    Pros

    Great pay, great hours.. family environment
    I had a great experience working for this company.

    Cons

    None, i loved it. Met a lot of great people, really cool experience

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Temporary greatness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Bank of America part-time (less than an year)

    Pros

    The benefits are pretty good here from medical, discounts you get for working there, transportation is covered. Competitive pay for the part time needs.

    Cons

    Opportunity for growth is minimal you can only move up if somebody moves out, varying schedules, extremely long work days, some up to 13 hours! No matter how you are hired in, even if you are better qualified for a better position in the company you have to excel at the job you have first before you look at another job, its kind of silly

    Advice to ManagementAdvice

    Put people where they are strong at, if you are going to evaluate a fish on its ability to climb a tree it can never grow in its career.

    Recommends
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Had its ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Fraud Analyst in Pasadena, CA
    Former Employee - Senior Fraud Analyst in Pasadena, CA

    I worked at Bank of America full-time (more than 8 years)

    Pros

    Decent compensation, ok potential to grow

    Cons

    Got to be with the in crowd to succeed

    Advice to ManagementAdvice

    stop playing favorites

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Great benefits, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative Services
    Former Employee - Creative Services

    I worked at Bank of America full-time (more than an year)

    Pros

    Vacation time was really generous, and the best health care benefits I've ever had. And working at a bank, of course you get those banking holidays off, too. Multiple sites throughout the country for marketing (ECS). Management very personable and approachable. Flexible hours -- not an issue to take time off for appointments, etc.

    Cons

    Remote work presented challenges in that it felt like things were happening at "the mothership" that didn't get communicated out across all sites. I like that they encouraged community involvement and volunteering. But they did a push with The United Way where we were encouraged to make regular donations through automatic payroll deductions -- and it wasn't anonymous. One coworker didn't and he found himself on some sort of list of people who hadn't signed up. I have nothing against the United Way but I prefer to focus my discretionary dollars on causes that have a personal connection. Raises were mediocre.

    Advice to ManagementAdvice

    Path to promotions was unclear.

    Recommends
    No opinion of CEO
  6. 2 people found this helpful  

    VP, BCM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking Center Manager II in Kansas City, MO
    Current Employee - Banking Center Manager II in Kansas City, MO

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    Great Pay, Benefits and Hours.

    Cons

    like anywhere else, it depends on current Manager which changes annually when they re-align and you have to learn what is important to them. If you can get through that it's not too bad.

    Advice to ManagementAdvice

    Stop trying to play catch up and stay true to the strategy and make small tweaks to make the business grown. Move high performers up who actually know what is happening in the Stores so that they can make some real wide impact.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Efficiency > Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking Center Manager
    Current Employee - Banking Center Manager

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    Wonderful benefits program. Consumer banking has many strong individual contributors who truly care about their clients.

    Cons

    Consumer banking continues to see massive cutbacks, greatly effecting associate & customer satisfaction. This has turned into underpaid & overworked associates & even more disgruntled customers for them to try to satisfy with less time & fewer resources.

    Advice to ManagementAdvice

    Listen to the associates in the trenches. Better yet, get in there with them & see what's happening. Compensation needs to be more directly aligned to revenue growth. Focus more on helping current associates grow rather than recruiting through college programs.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Great company

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Bank of America

    Pros

    Great benefits and ability to move up.

    Cons

    Goals and referrals can sometimes get overwhelming

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America

    Pros

    good people, work from home

    Cons

    Young managment, hiring methods

    Recommends
    Approves of CEO
  10.  

    Great company to learn from and move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Norwich, CT
    Former Employee - Personal Banker in Norwich, CT

    I worked at Bank of America full-time (more than 3 years)

    Pros

    Training was great, benefits were great

    Cons

    Its a con if you aren't made for a high sales driven environment.

    Advice to ManagementAdvice

    More so advice to the company... being so focused on sales causes employees to sacrifice customer service. Ultimately hurting your bottom line in the long run.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great first job, but it is a FIRST job.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America

    Pros

    Great compensation considering I had no work experience. There is a great team atmosphere. They are good at training, and for cross training.

    Cons

    Without having years of experience or a college degree it is difficult to be promoted on merit alone.

    Advice to ManagementAdvice

    Perhaps provide better incentives for rewarding high production rates. The managers were great at inspiring productivity, but had some troubles being able to keep the high producers motivated.

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