Bank of America

  www.bankofamerica.com
  www.bankofamerica.com
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Bank of America Reviews

Updated September 29, 2014
Updated September 29, 2014
6,591 Reviews
3.3
6,591 Reviews
Rating Trends

Recommend to a friend
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,810 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 389 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 213 reviews)


Cons
  • Work-life balance seems to be skewed towards work side more often than not (in 157 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 178 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great Company, Tons of Opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Bank of America

    Pros

    Lots of opportunity to grow, Promoted within first year. Pay is Competitive. Hours are Great. What you put in is what you'll get out of it.

    Cons

    Things are always changing and its hard to get comfortable with products and routines because things always are changing and being updated.

    Advice to ManagementAdvice

    Invest in training your people outside of office

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Big company no a lot of advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales & Service Specialist  in  New York, NY
    Current Employee - Sales & Service Specialist in New York, NY

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Great benfits, good volunteer program, poor salary,

    Cons

    The company is sales focus but no incentives or rewards for outstanding performances.

    Doesn't Recommend
    Disapproves of CEO
  3. 3 people found this helpful  

    great benefits for part-timers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Bank of America part-time for more than 8 years

    Pros

    Very affordable benefits for only working part-time, 20 hours. Full medical for whole family. Dental as well. 401(k). Tuition reimbursement.

    Cons

    Customer service call centers can be challenging day-in and day-out. Many matrices to meet, which are constantly changing.

    Advice to ManagementAdvice

    Consider allowing call center reps more off phone time to counter burnout. Perhaps some time responding to customer emails and service requests.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking Center Assistant Manager  in  Bel Air, MD
    Former Employee - Banking Center Assistant Manager in Bel Air, MD

    I worked at Bank of America full-time for more than 5 years

    Pros

    Great tuition reimbursement, great benefits, personal growths, great promotion possibilities

    Cons

    work schedules 9-5 blurs into 6 days a week with 7-6pm. When you are staffed it's great but understaffed makes it hell.

    Advice to ManagementAdvice

    Staff banking centers adequately

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Wonderful Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relationship Manager  in  Dallas, TX
    Former Employee - Customer Relationship Manager in Dallas, TX

    I worked at Bank of America full-time for less than a year

    Pros

    Great benefits- 3 week paid vacation, 10 paid sick days, flexible schedule, time off even before 90 days

    Cons

    Unrealistic deadlines, not so much customer oriented

    Advice to ManagementAdvice

    Set more realistic goals and deadlines for employees

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Wold Class Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Great leadership. The company does know how to build a team.

    Cons

    A bit of lacking on the life and work balance. But then again in order to succeed you must give time and sometimes sacrifice other things as well.

    Recommends
  8.  

    Escrow Res

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst  in  Westlake Village, CA
    Current Employee - QA Analyst in Westlake Village, CA

    I have been working at Bank of America full-time for more than a year

    Pros

    Loved working for this company, culture was great, absolute priceless learning experience.

    Cons

    Only con was i was working under a contract and it ended.

    Advice to ManagementAdvice

    Many of the contractors were more dedicated than some of the permanent employees.

    Recommends
    Approves of CEO
  9.  

    Accommodating. Flexible work schedule for WFH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales & Service Specialist
    Former Employee - Sales & Service Specialist

    I worked at Bank of America full-time

    Pros

    Great work environment. Friendly staff.

    Cons

    Advancement opportunities are limited in areas.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Foreclosure Specialist  in  Newark, NJ
    Former Employee - Foreclosure Specialist in Newark, NJ

    I worked at Bank of America full-time for more than a year

    Pros

    Everyone was really supportive and I met people who I still in contact with today.

    Cons

    Located in Newark NJ and it became dangerous at times to go to work.

    Advice to ManagementAdvice

    Management needs to hand out opportunities to contractors and employees who deserve it, not just due to friendships.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Teller  in  Poughkeepsie, NY
    Current Employee - Professional Teller in Poughkeepsie, NY

    I have been working at Bank of America full-time for less than a year

    Pros

    - Small and devoted team members
    - Good benefits
    - 2 weeks PTO
    - Easy to use software/program
    - Great work-life balance
    - Flexible scheduling
    - Promotions (after one year)

    Cons

    - Upper management pushes sales A LOT (although achievable)
    - Too much paperwork when making deposits
    - Same customers all the time in my location (less sales opportunities)

    Advice to ManagementAdvice

    I love my management.

    Recommends
    Neutral Outlook
    No opinion of CEO

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