Bank of America Reviews
Updated Jun 2, 2012 – Reviews are posted anonymously by employees.
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www.bankofamerica.com
Company Rating Based on 2,139 ratings Employees say it's “OK” |
CEO Rating
Based on 718 ratings
President & CEO |
Bank of America has 65,444 connections on Glassdoor
| 1–10 of 2,139 Bank of America Reviews | Sort by |
Pros
good atmosphere, great chance for promotions, good people to work for and with, good benefits and compensations
Cons
teller referrals are driven to hard
Pros
Benefits, potential to advance, overall laid back atmosphere
Cons
Technology could be updates, mid level management could improve communication, some employees are not driven, formal training could be better for non-call center groups
Advice to Senior Management
Devote some time to developing better Team Leaders that actually have people and leadership skills
Pros
Great products to offer to clientele
Friendly staff
Great work hours
Good location
Pay is excellent
Cons
Advancement is difficult to obtain
Too much pressure put on sales and not enough on customer service
Managerial problems
Advice to Senior Management
Be more attentive to your staff, listen to their needs, have a better attitude with your staff - they are the ones who help you achieve your goals.
Pros
Worked in the investment banking division; very good comp and work life balance is not horrible considering how most banks are.
Cons
Hard to get things done sometimes in a large organization such as BofA. Employees are just a "number" as opposed to individuals.
Pros
Good health benefits, paid holidays
Cons
if you work in a banking center you barely get OT! Too much work less pay.
Advice to Senior Management
Quit micro managing your staff
Pros
Ability to move around the organization with ease
Breadth of career options available
Time off is awesome - plus off all calendar holidays or just about
Cons
customer service has tanked the company's share price
Previous CEO overextended the company and the company is now working its way back
Advice to Senior Management
Work on marketing response to crisis. Marketing needs to head off some of the negative publicity before it becomes public!
Pros
The bank will give the employees a proven ability to learn new systems, solve challenging problem and follow-through to obtain results.
Cons
Giving more opportunities to the Spanish speaker employees
Advice to Senior Management
Give more training to employees on a monthly basis all bank security procedures, and provide more training in increase the branch's market share through effective achievement of strategies.
Pros
- Higher level management "in-tune" with all job functions
- Supporting environment
- A lot of resources to perform your job function
Cons
- Bank of America Home Loans processing and loan officers have a lot of challenges.
- Absolutely no consistency with loan process refinance or new purchase
- Difficult to move up
Pros
great benefits on the job
Cons
Instability of consumer bank positions
Advice to Senior Management
none
Pros
Benefits are great although they just cancelled our pension plan. Good vacation days and sick days. Excellent health insurance coverage and tuition reimbursment
Cons
A person does not exist in this company. We are just a number.



