Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Reviews

Updated October 19, 2014
Updated October 19, 2014
6,723 Reviews
3.3
6,723 Reviews
Rating Trends

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Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,874 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 396 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 218 reviews)


Cons
  • Work-life balance seems to be skewed towards work side more often than not (in 164 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 181 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company for the employees, not so good for the actual customers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Telephone Sales Representative in Fort Worth, TX
    Former Employee - Senior Telephone Sales Representative in Fort Worth, TX

    I worked at Bank of America

    Pros

    Good promotion from within, great managers who provide you with the tools to succed in your position, decent pay, 3 weeks vacation with the option of purchasing an extra week!

    Cons

    Every since the financial crisis the company became way to strict on employees as far as time management and began (in my opinion) stealing from customers who themselves were hurting with overbearing fees! We basically had to become good at simply telling customers NO REFUNDS! Before the economy went south employees were greatly rewarded for their work, but they have taken that all away as well.....The environment was very motivating, but now is stressful with all the stats you have to maintain and now they even have customer service agents selling credit cards! UGH!

    Advice to ManagementAdvice

    Bring back reward & recognition programs because you are killing employees spirit and pride in working for this company!

    Recommends
    Disapproves of CEO
  2. 2 people found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Phoenix, AZ
    Former Employee - Teller in Phoenix, AZ

    I worked at Bank of America part-time (more than 5 years)

    Pros

    Full benefits start at only part-time employment status. Tuition reimbursement, flexible hours, and employee discounts.

    Cons

    Typical retail bank experiences driven to meet sales and customer satisfaction.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Loved working for BOFA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Operations Specialist in Las Cruces, NM
    Former Employee - Teller Operations Specialist in Las Cruces, NM

    I worked at Bank of America full-time (more than 5 years)

    Pros

    Started as 20HR teller, full-time 30. Vault, then Senior Teller. I left for about a year so I can pursue real estate. I then returned back home (BOFA) and was almost immediately promoted to TOS. I didm;t mind the pay wasn't so I great. I was part of a remarkable team.

    Cons

    The pay could be more. After Edgar left, the Banking Center went to crap, Audits were 2 while I was on leave. If you get a 2 on an audit, the BCM should be thrown out head first.

    Advice to ManagementAdvice

    Get it right. We did...
    Left in 09'

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in New York, NY
    Current Employee - Personal Banker in New York, NY

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    A lot of chance to advance to higher level position if you do well.
    Good Incentive as of now.
    Nice manager and coworkers

    Cons

    Medical Benefit not as good as I thought.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Workplace Environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst II in Phoenix, AZ
    Current Employee - Fraud Analyst II in Phoenix, AZ

    I have been working at Bank of America full-time (more than an year)

    Pros

    Working within Fraud has been great. Great people ability to move in between departments and learn more about the company.

    Cons

    Still catching up with the 21st century compared to the organization and efficiency of my previous employer.

    Advice to ManagementAdvice

    Keep striving to simplify the business for our customers. We are too top heavy. There is way to much upper management. We need to simplify to be able to be better organized to respond to our customers business needs.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller in Dublin, GA
    Current Employee - Senior Teller in Dublin, GA

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    I loved working at BOA! BOA was vary face paced and the employees were a great joy to work with. You had to be very detailed ordinated and able to work under a lot of stress. At BOA you could learn lots of other responsibilities if you were willing to step forward and take charge in learning. I loved being able to learn new things and doing several daily tasks that weren't just in my job description. If you showed that you were willing to be a leader and learn different things there was opportunity to grow within the company. Best place I were worked!!

    Cons

    Only cons were having to sell produces while working in the drive-thru window a lone and having to meet a referral quota.

    Advice to ManagementAdvice

    We had a great manager!! If we meet our quota we got a bonus and management was very understanding about having to leave early if we had children or other personal appointments. Management was always willing to help everyone succeed in training and meeting our personal quotas.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time

    Pros

    pays really well and lots of movement opportunity

    Cons

    sometimes can be tough to move past entry level positions

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Security Engineer in Chicago, IL
    Current Employee - Applications Security Engineer in Chicago, IL

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    Career progression, stability, great employer in terms of work/personal life balance.
    Educational expense reimbursement and great health care.

    Cons

    Too huge of a company to know the senior management on first name basis. Too hard to navigate.

    Advice to ManagementAdvice

    keep doing what you are doing. 2 thumbs up.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America part-time

    Pros

    Great management, benefits and paid vacation and holidays, flexible work schedule.

    Cons

    Standing for long period of time

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    An adventure to say the least

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America

    Pros

    Great opportunity for advancement in many different areas. This company has several departments located in the same area so the cost of advancing doesn't always mean relocation.

    Cons

    Professionalism. Mass Hiring is not always the best, especially when it it's done through an employment agency. Also, "cliques"aren't the only place you can find talent.

    Advice to ManagementAdvice

    None

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