Bank of America Reviews

Updated April 19, 2015
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3.3
8,195 Reviews
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,491 Ratings

Pros
  • Excellent work life balance including remote work from home for certain positions (in 417 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 223 reviews)

Cons
  • Work/life balance was a little tough but you are going to get that anywhere to be honest (in 180 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 184 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Los Angeles, CA
    Current Employee - Teller I in Los Angeles, CA

    I have been working at Bank of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the everyday job is a lot of fun,

    Cons

    They are not flexible, and do not give commission.

    Advice to Management

    The management was great keep motivating employees

  2. Helpful (1)

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    stable, good benifits, insurance, etc

    Cons

    environment, pay, less opportunities, management

  3. Helpful (1)

    High Pace, Goal Driven, High Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Tysons Corner, VA
    Current Employee - Personal Banker in Tysons Corner, VA

    I have been working at Bank of America full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Driven and goal oriented and willing to teach you the tools of the trade to ensure you are equipped to deal with client.
    Mind set is moving from pushing products to deepening the relationship our clients have with their bankers in order to win.

    Cons

    Although mind set is changing and the culture is evolving the bank is so big that the only way to really "rate" an associate is still through numbers on a spreadsheet.

    Advice to Management

    Focusing on numbers that specify the amount of sales of one product rather than focusing on the overall revenue generated by that same individual is something that might need to be adjusted.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Assistant Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time (more than a year)

    Pros

    Working for a leading bank

    Cons

    must be detailed oriented. Very little room for error

  6. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America part-time (more than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Management works with you if you want to move up.

    Cons

    Constantly shifting goals & contradicting tasks

  7. Administrative Assistant III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant III in New York, NY
    Current Employee - Administrative Assistant III in New York, NY

    I have been working at Bank of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, great people and great resources

    Cons

    Hours can be long. Too much red tape sometimes for approvals

  8. UAT Analyst

    Former Employee - Software Quality Assurance Engineer in Newark, DE
    Former Employee - Software Quality Assurance Engineer in Newark, DE

    I worked at Bank of America

    Pros

    good communication; great team work

    Cons

    interesting team maneuvering after projects

  9. Helpful (1)

    It's Getting Back on Track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at the bank has provided me with a wealth of experience and knowledge. I've been here prior to, then through the financial collapse and am happy to see it emerging as a strong leader in the market place. Personally, I have worked with talented individuals who deeply care about the customer and their teammates, and have been afforded the opportunities to grow, stretch and explore my career. I am fortunate enough to be part of the My Work program, which allows employees (of certain roles, bands) to work from home or from a location more convenient to home.
    While the costs of health benefits could improve, their maternity leave is excellent (12 weeks, 100% pay) and there is a host of other benefits that are quite enticing (rebate on hybrid vehicle purchase).

    Cons

    As with any large company, you can get lost. It's critical that you own your career and find your niche. This is not to say you don't have any support; most employees have a manager or mentor to work with in this capacity. Still, there is only so much that can be done for you to grow and succeed.

  10. part time teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Teller
    Current Employee - Part Time Teller

    I have been working at Bank of America part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I like the customers, mostly regulars that come in frequently. good hours

    Cons

    not always fully staffed which cam make breaks difficult to take

  11. Helpful (1)

    Fast paced, demanding, decentralized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the company provides numerous opportunities for advancement. Bank of America offers a competitive benefits package. The work atmosphere is professional.

    Cons

    The company is very decentralized. Because of its size the company makes many profit decisions without consideration for the impact on its people.

    Advice to Management

    There are many good thing about Bank of America. It identifies good people. The environment is very professional. However, the culture is nondescript and elusive.

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