Bank of America

  www.bankofamerica.com
  www.bankofamerica.com
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Bank of America Reviews

Updated September 15, 2014
Updated September 15, 2014
6,472 Reviews
3.3
6,472 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,759 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 352 reviews)

  • Great coworkers, good work /life balance they let a lot of people work from home (in 195 reviews)


Cons
  • Sexism; old BFF network; little work life balance, but they gave lip service to it (in 138 reviews)

  • Lack of communication from upper management with regards to procedure changes (in 162 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Inside Scoop at BofA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller Operations Specialist  in  Piscataway, NJ
    Current Employee - Teller Operations Specialist in Piscataway, NJ

    I have been working at Bank of America

    Pros

    Stable company to work for, with decent benefits. Depending on your work history, education, or work performance, you DO have good opportunities to advance further in the company. If you have a good team to work with, work can be a breeze, if you don't, it can be hell. The Quarterly Bonuses are good IF you are able to get them. Big company, so if you need to move or transfer, chances are, their will be a BofA near you. The higher you climb on up the ladder, the perks get better.

    Cons

    Depending on your job role, expectations are high for your level or performance. And most of the time, the compensation for the work & time that is expected of you does not match up. Be careful when you are hired, for if you don't do your research, you WILL be low-balled salarywise if you are not deemed an asset to the company, or if your are applying for an entry level position. Many of the associates for this company are college students trying to finish their degrees. B0fA's Tuition Reimbursement program is a joke, only covering you for up to 2k, Which is nothing if you attend a university. The quarterly bonuses are a good, but the company makes it really hard for you to receive all of it with many performance goals & criteria that can be difficult to meet.

    Advice to ManagementAdvice

    Believe it or not, the associates that are lower on the totem pole as far as their overall role in the company are a huge part of the success for the company as far as consumer banking is concerned. Senior management should go to greater lengths to make sure that they offer more competitive salaries to these associates and that they also maintain good morale. These people are the workers who interact with the customers everyday who make this company money. Competitive salaries can help us retain the best associates who can help every team win. Lastly, be VERY careful hiring these managers, they have the power to drive a banking center to the gound, impact our customers, negatively, and chase away valuable associates.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    great benefits for part-timers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Bank of America part-time for more than 8 years

    Pros

    Very affordable benefits for only working part-time, 20 hours. Full medical for whole family. Dental as well. 401(k). Tuition reimbursement.

    Cons

    Customer service call centers can be challenging day-in and day-out. Many matrices to meet, which are constantly changing.

    Advice to ManagementAdvice

    Consider allowing call center reps more off phone time to counter burnout. Perhaps some time responding to customer emails and service requests.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Lots of room to grow and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer  in  Jersey City, NJ
    Former Employee - Programmer in Jersey City, NJ

    I worked at Bank of America full-time for more than a year

    Pros

    I was in an environment where my manager let me learn whatever needed to get the job done.

    Cons

    Sometimes expected to stay late or guilt tripped

    Advice to ManagementAdvice

    Stop getting off shore programmers, you end up scrapping their code and doing it again...which ends up costing double .

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Senior Business Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst  in  Plano, TX
    Current Employee - Senior Business Systems Analyst in Plano, TX

    I have been working at Bank of America as a contractor for more than 5 years

    Pros

    Team member participation and contributions

    Cons

    18 month limitation by engagement

    Advice to ManagementAdvice

    Convert consultants that prove themselves over and over into FTEs

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Company, Tons of Opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Bank of America

    Pros

    Lots of opportunity to grow, Promoted within first year. Pay is Competitive. Hours are Great. What you put in is what you'll get out of it.

    Cons

    Things are always changing and its hard to get comfortable with products and routines because things always are changing and being updated.

    Advice to ManagementAdvice

    Invest in training your people outside of office

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company with lots of benefits, however, downsizing has left many without jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Manager  in  Dallas, TX
    Current Employee - Asset Manager in Dallas, TX

    I have been working at Bank of America full-time for more than 5 years

    Pros

    Great benefits, discounts, work from home programs, multiple offices to transfer to

    Cons

    Small minded management, often very political environment that keep you from excelling.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great Company and Benefits, grea tpalce to grow in your career if you get in at the corporate level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Analyst  in  Simi Valley, CA
    Current Employee - Mortgage Analyst in Simi Valley, CA

    I have been working at Bank of America full-time for more than 5 years

    Pros

    Benefits, opportunites, chance to grow

    Cons

    Like everywhere else its all about who you know and who likes you

    Advice to ManagementAdvice

    Let the mid-year and year-end reviews be based solely on performance

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Demanding, but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Banking Center Manager  in  Boston, MA
    Current Employee - Assistant Banking Center Manager in Boston, MA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Lots of room for growth and recognition for a job well done. Benefits are amazing. Compensation is above average.

    Cons

    Long hours, dealing with the public.

    Advice to ManagementAdvice

    realize that banking centers still need FTE to operate, with current models this removes many associates from the banking center.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Miami, FL
    Current Employee - Personal Banker in Miami, FL

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Name recognition, easy to sale to the customers

    Cons

    Great vacation plan for the employees. Great place for growth.

    Advice to ManagementAdvice

    Considerate and fair

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Rewarding with opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Design/Analytics Specialist  in  Charlotte, NC
    Current Employee - Test Design/Analytics Specialist in Charlotte, NC

    I have been working at Bank of America full-time for more than 10 years

    Pros

    decent pay with good benefits and good people to work with

    Cons

    long hours for salary empolyees and more people resources needed for some roles

    Recommends
    Neutral Outlook
    Approves of CEO

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