Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Reviews

Updated October 23, 2014
Updated October 23, 2014
6,768 Reviews
3.3
6,768 Reviews
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,894 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 402 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 218 reviews)


Cons
  • Work-life balance seems to be skewed towards work side more often than not (in 166 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 182 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good company to work for with opportunities to grow and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President, Business Integrations Consultant in Charlotte, NC
    Current Employee - Assistant Vice President, Business Integrations Consultant in Charlotte, NC

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    I love working from home, enough said!

    Cons

    Working at home, you have a high reliability and dependency of people to respond to your e-mails or attend a conference call. Every so often, you find a non-responsive, dead beat that makes the train jump the tracks. But then again, that's expected at any company.

    Advice to ManagementAdvice

    When you know you have a dead beat on the team, get rid of them and don't allow them to transfer to another position. Accountability goes a long way, for everyone on the team.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Phoenix, AZ
    Former Employee - Teller in Phoenix, AZ

    I worked at Bank of America part-time (more than 5 years)

    Pros

    Full benefits start at only part-time employment status. Tuition reimbursement, flexible hours, and employee discounts.

    Cons

    Typical retail bank experiences driven to meet sales and customer satisfaction.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Loved working for BOFA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Operations Specialist in Las Cruces, NM
    Former Employee - Teller Operations Specialist in Las Cruces, NM

    I worked at Bank of America full-time (more than 5 years)

    Pros

    Started as 20HR teller, full-time 30. Vault, then Senior Teller. I left for about a year so I can pursue real estate. I then returned back home (BOFA) and was almost immediately promoted to TOS. I didm;t mind the pay wasn't so I great. I was part of a remarkable team.

    Cons

    The pay could be more. After Edgar left, the Banking Center went to crap, Audits were 2 while I was on leave. If you get a 2 on an audit, the BCM should be thrown out head first.

    Advice to ManagementAdvice

    Get it right. We did...
    Left in 09'

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in New York, NY
    Current Employee - Personal Banker in New York, NY

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    A lot of chance to advance to higher level position if you do well.
    Good Incentive as of now.
    Nice manager and coworkers

    Cons

    Medical Benefit not as good as I thought.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Oakland, NJ
    Current Employee - Bank Teller in Oakland, NJ

    I have been working at Bank of America part-time (more than an year)

    Pros

    The pay you receive ismatched well with your performance. If you do well you are given many career advancement opportunities

    Cons

    Work schedule and pressure is often overwhelming.

    Recommends
    Negative Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller in Dublin, GA
    Current Employee - Senior Teller in Dublin, GA

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    I loved working at BOA! BOA was vary face paced and the employees were a great joy to work with. You had to be very detailed ordinated and able to work under a lot of stress. At BOA you could learn lots of other responsibilities if you were willing to step forward and take charge in learning. I loved being able to learn new things and doing several daily tasks that weren't just in my job description. If you showed that you were willing to be a leader and learn different things there was opportunity to grow within the company. Best place I were worked!!

    Cons

    Only cons were having to sell produces while working in the drive-thru window a lone and having to meet a referral quota.

    Advice to ManagementAdvice

    We had a great manager!! If we meet our quota we got a bonus and management was very understanding about having to leave early if we had children or other personal appointments. Management was always willing to help everyone succeed in training and meeting our personal quotas.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Security Engineer in Chicago, IL
    Current Employee - Applications Security Engineer in Chicago, IL

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    Career progression, stability, great employer in terms of work/personal life balance.
    Educational expense reimbursement and great health care.

    Cons

    Too huge of a company to know the senior management on first name basis. Too hard to navigate.

    Advice to ManagementAdvice

    keep doing what you are doing. 2 thumbs up.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager II in Charlotte, NC
    Current Employee - Product Manager II in Charlotte, NC

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    Above average pay and total compensation.

    Cons

    Demands on personal life can be difficult to refuse.

    Advice to ManagementAdvice

    Continue to support and encourage work life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company/ Senior Mortgage Closer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Services Specialist II in Hunt Valley, MD
    Former Employee - Home Services Specialist II in Hunt Valley, MD

    I worked at Bank of America full-time (more than an year)

    Pros

    Great Benefits, Great Paid Time Off, Great Site Leader

    Cons

    I was hired on when our site in Maryland transitioned from collection to Mortgages. Unknown to me, this site frequently goes through transitions. I was hired as a Senior Mortgage Closer and almost exactly two years later the site transitioned again to Customer Service for Credit Cards and Deposits. I could not embrace the change so I resigned. If the site had stayed as Mortgages I would have retired at BOA (in 20 years :) )

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Good solid bank to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America

    Pros

    The benefits are great. You have the opportunity to take advantage of 401 k , medical, vision, dental, child care benefits and possible tuition reimbursement. Other perks involve cash back and reward points granted when enrolled in the preferred rewards program at no cost.

    Cons

    The only downside would be not much flexibility with scheduling. Running a tight ship and scaling back where ever possible, so often work short handed and critical that you actually work as scheduled because of it.

    Advice to ManagementAdvice

    Listen to all of your employees, everyone brings value to the team, and maybe loosen the reigns a bit, we don't want our level of customer service to be negatively affected by the cutting and scaling back.

    Recommends
    Positive Outlook
    Approves of CEO

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