Bank of America Reviews

Updated August 29, 2015
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3.3
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,908 Ratings

Pros
  • Flexibility - work from home program; Work Life Balance; (in 417 reviews)

  • Flexibility to work from home when needed (in 223 reviews)

Cons
  • Work/Life balance is biased towards work (in 180 reviews)

  • no work-life balance only upper management (in 184 reviews)

More Pros and Cons

9,451 Employee Reviews

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  1. Helpful (31)

    Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales & Service Specialist in Matthews, NC
    Current Employee - Sales & Service Specialist in Matthews, NC
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time (More than a year)

    Pros

    uncapped incentive plan, friendly people

    Cons

    customer experience linked to teller performance

    Advice to Management

    na


  2. Bank of America

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America (More than 3 years)

    Pros

    Lots of complex/challenging projects. Opportunities for leadership early on.

    Cons

    Chronic turnover/over reliance on very good employees

    Advice to Management

    Develop mid level talent better to lesson workload on good employees


  3. Online Deposit Chat Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Chat Deposit Specialist in Fort Worth, TX
    Current Employee - Online Chat Deposit Specialist in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Good pay and hours, child care reimbursement, no time limit on how long chats can and cannot last.

    Cons

    Seems to be disorganized sometimes, some managers act like they don't care about your personal requests.


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  5. Helpful (1)

    Be Flexible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Project Analyst in Plano, TX
    Former Employee - Operations Project Analyst in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    GREAT benefits. The Bank provides enrichment opportunities such as language classes and personal growth experiences in volunteerism, as well as tuition reimbursement and free accounts. Salary is in the median of the bell curve but they offer overtime and other benefits like partial day care reimbursement. Work is routine and you know what you are doing in your role. 401k match is one of the best in the industry.

    Cons

    The Manager you have will make or break your experience. I have had some great ones who let you do your work and I have had high-maintenance ones who are beyond A-Type Micro-Managers. The culture is skewed to religious so avoid mentioning if you are atheist. They are fine with MOST of the other religions.

    Advice to Management

    Decide if you care about the process or the outcome. Six Sigma is flawed fallacious reasoning that the same process will produce the same results every time. Subjective decisions require human variable and discretion.


  6. Business Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Center Manager II Assistant Vice President in Waterbury, CT
    Current Employee - Banking Center Manager II Assistant Vice President in Waterbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great Incentive excellent benefits. Clear vision

    Cons

    A lot of travel. Large Territory with a lot of distance in between locations


  7. Excellent company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Portland, OR
    Current Employee - Teller in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Predictable schedule, professional environment, fast paced and lots of employee benefits, including tuition reimbursement.

    Cons

    Work every single Saturday, and company is undergoing a lot of change which may difficult for some to handle.

    Advice to Management

    Overall you're doing a good job. Rotate Saturday shifts instead of just giving the full weekend to tenured associates every time. It's not fair to force employees to work 6 days a week, 52 weeks of the year.


  8. Foreclosure review specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in McKinney, TX
    Former Employee - Customer Service Representative in McKinney, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America (More than 8 years)

    Pros

    Great Employer, they promote from within

    Cons

    benefits training great career great challenges

    Advice to Management

    None


  9. bofa

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Awesome benefits for child care

    Cons

    Long hours no work life balance


  10. Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Charlotte, NC
    Current Employee - Vice President in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Good pay with internal opportunities and challenging assignments. Good collaborative efforts with in group and various partners. Global organization which provides broad spectrum of products and client reach.

    Cons

    Extremely risk adverse which limits opportunities and competitive advantages. Big bank feel with lots of red tape and politics.


  11. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good environment, friendly atmosphere, free parking, security, nice space

    Cons

    High pressure, layoffs, traffic, long hours

    Advice to Management

    Better raises



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