Bank of America

  www.bankofamerica.com
  www.bankofamerica.com
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Bank of America Reviews

Updated September 20, 2014
Updated September 20, 2014
6,510 Reviews
3.3
6,510 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,776 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 352 reviews)

  • Great coworkers, good work /life balance they let a lot of people work from home (in 195 reviews)


Cons
  • Sexism; old BFF network; little work life balance, but they gave lip service to it (in 138 reviews)

  • Lack of communication from upper management with regards to procedure changes (in 162 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    great benefits for part-timers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Bank of America part-time for more than 8 years

    Pros

    Very affordable benefits for only working part-time, 20 hours. Full medical for whole family. Dental as well. 401(k). Tuition reimbursement.

    Cons

    Customer service call centers can be challenging day-in and day-out. Many matrices to meet, which are constantly changing.

    Advice to ManagementAdvice

    Consider allowing call center reps more off phone time to counter burnout. Perhaps some time responding to customer emails and service requests.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great Company, Tons of Opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Bank of America

    Pros

    Lots of opportunity to grow, Promoted within first year. Pay is Competitive. Hours are Great. What you put in is what you'll get out of it.

    Cons

    Things are always changing and its hard to get comfortable with products and routines because things always are changing and being updated.

    Advice to ManagementAdvice

    Invest in training your people outside of office

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Lots of room to grow and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer  in  Jersey City, NJ
    Former Employee - Programmer in Jersey City, NJ

    I worked at Bank of America full-time for more than a year

    Pros

    I was in an environment where my manager let me learn whatever needed to get the job done.

    Cons

    Sometimes expected to stay late or guilt tripped

    Advice to ManagementAdvice

    Stop getting off shore programmers, you end up scrapping their code and doing it again...which ends up costing double .

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Senior Business Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst  in  Plano, TX
    Current Employee - Senior Business Systems Analyst in Plano, TX

    I have been working at Bank of America as a contractor for more than 5 years

    Pros

    Team member participation and contributions

    Cons

    18 month limitation by engagement

    Advice to ManagementAdvice

    Convert consultants that prove themselves over and over into FTEs

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Company and Benefits, grea tpalce to grow in your career if you get in at the corporate level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Analyst  in  Simi Valley, CA
    Current Employee - Mortgage Analyst in Simi Valley, CA

    I have been working at Bank of America full-time for more than 5 years

    Pros

    Benefits, opportunites, chance to grow

    Cons

    Like everywhere else its all about who you know and who likes you

    Advice to ManagementAdvice

    Let the mid-year and year-end reviews be based solely on performance

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company with lots of benefits, however, downsizing has left many without jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Manager  in  Dallas, TX
    Current Employee - Asset Manager in Dallas, TX

    I have been working at Bank of America full-time for more than 5 years

    Pros

    Great benefits, discounts, work from home programs, multiple offices to transfer to

    Cons

    Small minded management, often very political environment that keep you from excelling.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Demanding, but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Banking Center Manager  in  Boston, MA
    Current Employee - Assistant Banking Center Manager in Boston, MA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Lots of room for growth and recognition for a job well done. Benefits are amazing. Compensation is above average.

    Cons

    Long hours, dealing with the public.

    Advice to ManagementAdvice

    realize that banking centers still need FTE to operate, with current models this removes many associates from the banking center.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Dallas, TX
    Current Employee - Vice President in Dallas, TX

    I have been working at Bank of America full-time for more than 8 years

    Pros

    Great company to work for. Great benefits. Very professional people

    Cons

    Typical drawback of large organization

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Big company no a lot of advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales & Service Specialist  in  New York, NY
    Current Employee - Sales & Service Specialist in New York, NY

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Great benfits, good volunteer program, poor salary,

    Cons

    The company is sales focus but no incentives or rewards for outstanding performances.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    B of A good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior  in  Westlake Village, Los Angeles, CA
    Current Employee - Senior in Westlake Village, Los Angeles, CA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Working with large teams, large departments. Great employee benefits and retirement. The location was great and the facilities were conducive to productive work environments. Just working at BofA helped me learn so much about operations and the finance/banking industry.

    Cons

    Challenges were working in an older business model, inflexibility, assortment of systems and databases to learn from, too much "bureaucratic" red tape when making decisions, people may experience difficulty reporting to several people in different departments and positions.

    Recommends
    Neutral Outlook
    No opinion of CEO

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