Bank of America Reviews

Updated July 5, 2015
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3.3
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,632 Ratings

Pros
  • Flexibility - work from home program; Work Life Balance; (in 417 reviews)

  • Flexibility to work from home when needed (in 223 reviews)

Cons
  • Work/Life balance is biased towards work (in 180 reviews)

  • no work-life balance only upper management (in 184 reviews)

More Pros and Cons

8,728 Employee Reviews

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  1. Dedicated Implementation Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good exposure to different products
    good training

    Cons

    No career progression
    constant changes in the management
    constant changes in the job description
    negative atmosphere

    Advice to Management

    stop the constant changes
    need a complete change the culture


  2. management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    locations everywhere and any kind of position you can imagine. very good benefits although health and dental are expensive and continue to increase for ONLY those associates earning 55-100k--why no increase to those above 100k?? Great question.

    Cons

    aggressive sales with no regard for demographics. clearly the shareholders and executives are more important than the associates or customers.


  3. White Collar Sweat Shop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collateral Analyst in Tampa, FL
    Former Employee - Collateral Analyst in Tampa, FL

    I worked at Bank of America

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no positives to working for Bank of America.

    Cons

    All of the managers were so fake.


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  5. Customer Marketing Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Marketing Associate in Beachwood, OH
    Former Employee - Customer Marketing Associate in Beachwood, OH

    I worked at Bank of America (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nothing about it was a Pro - it was a nightmare. I SIMPLY HATED THE JOB. PERIOD!

    Cons

    Imagine your worst nightmare, now add in every horror movie you have seen- it is still worse than that. I am currently still missing parts of my soul...

    Advice to Management

    No advice could or would help, this company was a horrible company to work for end of story


  6. HSS III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Rancho Cordova, CA
    Former Employee - Loan Processor in Rancho Cordova, CA

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Nice vacation time. Good incentive plan.

    Cons

    Wasn't valued as an employee. Was a top performer but they spent all their time on very subjective call quality reviews. I went above and beyond for my customers. I was let go after 33 years of being a dedicated employee.

    Advice to Management

    Treat your employees like adults.


  7. Helpful (1)

    Lack of Quality working environment and poor compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Bank of America full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of potential if you are white american but if you especially Black or Asian or Latin American, do not hold your breath.

    Cons

    VERY RACIST firm/management and too many processes. I don't raise my hand regarding racism issues, fear of being black-listed and I just don't want problems.

    They will spend millions on trying to finding out who is writing such comments rather than understanding it is a real issue.

    Also even if you do all the work, you have to fight with compensation team for your bonuses and again it discourages and distracts from actually helping clients, AND not getting the bonus you should.

    Advice to Management

    Reflect your community and not conduct traditional racist promotions.

    Stop focusing on creating Action-Blocker processes.

    I would NEVER do my personal MORTGAGE at BAC, I told my PARENTS to go to Citibank for Mortgage needs not here.


  8. Helpful (1)

    Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Sacramento, CA
    Current Employee - Personal Banker in Sacramento, CA

    I have been working at Bank of America full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The best thing is that they offer wonderful benefits. Medical, 401K, tuition reimbursement, and many discounts that add to the bottom line in your personal budget. The second best is that in the mix of crazy there are some amazing people that work here who give it their all.

    Cons

    Very stressful and inconsistent management. As the company transitions this year to more of a self service industry with many tools provided to manage your daily finances, it has become impossible to continue to produce the same level of sales. Customers are treated in a rude manner and the concept is that they will either come along side the company and be willing to do business "our way" or they will leave. If you are a personal banker, it is time to step down to the newly created Relationship Banker position, transfer to a large Financial Center or find another job as your position is being transitioned out of the Bank of America system. Warning Do not apply for a Personal Banker Position unless you select a location in a large community.

    Advice to Management

    Management needs to be reminded that their greatest assets are their customers and their employees.


  9. personal banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Jose, CA
    Former Employee - Personal Banker in San Jose, CA

    I worked at Bank of America (More than 8 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    the bank will hire anyone.

    Cons

    the bank will hire anyone


  10. Helpful (1)

    Branch Center Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Center Manager/Group Banking Executive in Ocean City, NJ
    Former Employee - Branch Center Manager/Group Banking Executive in Ocean City, NJ

    I worked at Bank of America full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Your in charge of your own bank

    Cons

    CMM CME are micromanagers, constant conference calls, B2B with the same business, poor communication, lacking leadership

    Advice to Management

    Treat your people equally


  11. Helpful (1)

    Lead through fear 1980's style

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY

    I worked at Bank of America full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    hours and salary were great, coworkers were fantastic too. clients were awesome and regulars made the day. benefits were top notch.

    Cons

    poor and inadequate training, trust no one, don't EVER make a mistake, regardless of the fact you're human or learning something new. always fear you're making the wrong choice even if it's what is said to do in PRO or not in PRO at all... HR is absent.



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