Pros

most branches still have "banking hours" Payouts/Salaries are competitive compared to other financial institutions, Upper management is approachable for the most part.

Cons

very agressive about sales, use a biased method to measure customer service just so 30% of your payout can be yoinked.

Advice to Senior Management

less bickering, more focus on Developement, and renewing trust in customers

Pros

Fantastic Benefits
Great Co-Workers
Bank of Opportunity
Fast promotions
You are encouraged for a job well done
Transparent Management team

Cons

There is ONLY ONE downside of working for Bank of America. THEY DO NOT PAY! I received a 16 Thousdand dollar increase by leaving Bank of America to go to a rival Bank.

Advice to Senior Management

Pay people better and you will be able to retain top end talent. The problem with your company is that your a great place to start your career, but not finish.

Pros

Good benefits and a good work / life balance.

Cons

Too large of a company, therefore lots of bureacracy to get any changes made.

Advice to Senior Management

BAC management should make it easier for associates to transfer to other positions. The current process seems too difficult for many reasons.

Pros

Bank of America is the best place to work if you want a respectable position with decent pay but not high requirements needed. I was very fund of the a funding program set by the bank where if the branch met sales goals, they would reward them with bonus money and in additions to that, the manager could like treat the employees out for dinner or bring edible food to the bank for breakfast. I like my exoerience as a teller because it gives me opportunity to meet different people from different walks of life,. I've met and helped people whom I would not have been able to met on my own. Bank of America also have an excellent benefit package and I've found it very useful if though at the time it was just me, no family add ons. As far as my co-worker and my manger was rated, I would say they are the greatest little family you could have outside of your initial family. We work together as a team, every now and then, we all go out to eat as a group after work, We were all so open to the "coaching" term meaning that when we see someone making a mistake, we easily approach them in a respectable manner and address the issue as opposed to bottling it up and having confrontations later .

Cons

To be quite honest, i am not saying Bank of America is the perfect place to work, or its a no stress zone,but i really didn't have a problem with it. The only thing I could say that sort of irritated me was the sales goals that you have to have by the end of the day.

Advice to Senior Management

Employees are very important to the success of a company.

Pros

-You are rewarded through hard work.(Those complaining are simply not applying themselves or perhaps on the manager's bad side....)
-Somewhat competitive salary depending which region/market you work in.
- GREAT benefits. 401k matching, pension, tuition/child care/commuting reimbursements, Health care insurance(Vision/Medical/Dental) and also provided with a expense card with $600/yearly, more when insuring family members/spouses. Lets not forgot a quarterly bonus(which mostly depends on referrals/sales)
-You have the opportunity for career and personal growth; it depends just how much you plan on applying yourself. As for personal, you get to meet and work with some great people.
-Every work day is different... and quite interesting despite what most people might think.

Cons

-Salary not as competitive compared to other financial institutions yet; I personally believe the benefits provided by BOA provide a generous overall package. On a side note, the quarterly bonuses could also use some work- especially towards top performers.
-Sales goals tend to be quite unrealistic, especially in the current economic situation, but through the BOA spirit... we try to get the job done and be as successful as we can.
-There can be some difficulty in career advancement while working for BOA.

Advice to Senior Management

As a proud Bank of American, I stress that we must get back to basics. By basics, I mean we need to start thinking more about the customer on a service-aspect and not worry about not meeting sales goals. Lets make their visits to Banking centers and calls to Call Centers completely delightful and pleasant. While I do believe there needs to be sales goals in place for competitiveness, since we are running a business; I also believe we need to offer our customers the upmost service to distinguish ourselves from our competition. Lastly, recognize those associates who take that extra mile in making our customers feel they're getting the best out of their relationship with BOA.

Pros

large organization = might provide opportunity in normal economic times, allowed autonomy in many situations, pretty standard benefits, lots of various businesses happening all around provide an opportunity to learn.

Cons

Large organization = no one knows who you are or what you do unless you work in a prime city like Charlotte, NY, or Boston. Too much time is spent on anonymous phone meetings. Not really a people company, I felt more like just a number everyday.

Advice to Senior Management

Success won't always be in the numbers or the metrics. It might be good to have some people who know the business help the Six Sigma's figure out what is important to the customers and the employees

Pros

-great benefits package
-nice people for the most part
-good location in Chicago--easy to commute by train
-nice cafetaria at 540 W Madison

Cons

-subpar compensation, no bonuses
-layoffs, layoffs, layoffs (you do not know when is your last day)
-securitization as an industry is failing--not doing well (who knows what's going to happen in the next three to five years?--probably the company is going to stop getting new businesses, things are going to get super slow in certain CDO divisions, and more people are going to lose jobs)
-work life balance can get bad in certain groups (in some groups you are expected to work two hours more than other divisions, which is not fair necessarily, because you are getting paid the same rate)

Advice to Senior Management

dont lay off your most talented people; increase compensations; reinstate bonuses;

Pros

There is a great work/life balanceat Bank of America. The Bank is so large that there are many opportunities to move into different areas if you are persistent.

Cons

Office politics are very clear. There are many roles in commercial banking that are rather dead-end. Advancement in commercial lending is not structured like investment banking...it could take years to move into a position you want.

Advice to Senior Management

Management should especially be proative in ensuring that college recruits advance in the career path designed for them. I did not move forward as promised by my program.

Pros

The hours are really good if you are at the right banking center. The direct managers I have a really good. Not a bad job for a college student to get into to.

Cons

The negative public view is sometimes hard to deal with. It is like a constant barrage of hatred towards bank of america. Fear of job loss since I am still new to the company and stores that are not performing are shutting down. The training is horrible. They stick you in a room by yourself and give you a computer to stare at. You come out for an hour or two a day for observation and questions. Half the time the questions are hard to remember because it will be about a computer test you took 3 hours prior.

Advice to Senior Management

Be more responsive to employee issues. Stop analyzing every piece of data. If the refferals are low it could be from several factors not just employee lazyness. Pay attention to loss of morale because it is rampant in the company due to problems that have not been solved since the economic crisis began. Run your company smart not with the sales attitude of "more, more, more." You can't take care of the business you have now, but you push to get as much more as possible. If we focus on spending, customer satisfaction, and banking hours that get business the company would be better off. Being open on Saturday sounds like a great idea, but most banking centers are dead. If you closed on Saturdays some of your stores could stay open.

Pros

Good work-life balance and solid corporate facilities.

Cons

Limited access to high level management. Rewards programs and bonuses phased out. Expenses monitored more than employee development.

Advice to Senior Management

Bring back professionally managed rewards programs and employee groups that have a budget.